That most likely bot buried under loads of other support tickets. I suggest you either resubmit or bump the support thread.
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The support thread is closed. A mod did finally answer the ticket after a month, but the mod action still hasn't been taken. It's been 11 months.
To be fair, the mod did say that it was a low priority issue and that it could take a long time, but 11 months just seems way to long, especially for such a simple request.
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Actually, your ticket was not put into queue. I added it to the queue now.
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(....prize remains unclaimed @SG)
When you give a gift, is it so wrong to expect, if not gratitude, at least not an outright snubbing?
I'm a saaaaad panda.
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