Since I spend so much time on this site I decided to ask you guys for help.

Avast has moved some .exes of games into its virus chest but I managed to restore them just fine and continue to play the game. Now I've been trying to run a drawing program called "Open Canvas", to which it keeps throwing into the virus chest, EVEN AFTER I've restore and added the program to the exceptions list. What gives? I've used this program for over a year with avast on my PC and only now it detects it as a virus?

Thanks in advance for any help :)

EDIT: SOLVED! After adding a program to the exclusion list and restoring it, you need to restart your PC. Sounds simple now maybe, but I didn't expect I would need to do that to continue using a program that was fine before. Anyway, thanks for the help everybody!

9 years ago*

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Pirates don't follow rules, they loot whatever they want!

9 years ago
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Although that doesn't help me, I'll forgive you because that was pretty funny.

9 years ago
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It seems that this kind of thing has been around a while. Unfortunately, the best advice I can give is to try a different anti virus program.

9 years ago
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Have you tried either Steam support or official Open Canvas support?
Depending on where you purchased the program from.

Open Canvas support - http://www.portalgraphics.net/en/oc/support/

9 years ago
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Never even realised this was on steam, cool! (Although super overpriced). I doubt this is something support can fix but I'll keep it in mind if this issue doesn't get solved using other means. Thanks!

9 years ago
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+1

9 years ago
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Why don't you just uninstall it?

9 years ago
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because it's been a good antivirus thusfar.

9 years ago
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Avast is known for conflicting with Steam, but finding a good antivirus is not always easy, I used AVG 2014 it was great, switched to AVG 2015 it started giving problems detecting non virus stuff as virus, tried Bitdefender then, nope it's shit.

9 years ago
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I've heard good things about AVG. Might have to check it out if Avast gives me more problems. I have Open Canvas outside steam, like I said It's only conflicted with 2 or 3 games on steam in the past and I solved the problems within a minute. Thanks for the help!

9 years ago
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Why do you even use Avast?

You don't want to pay for an antivirus (even if it costs just 8 Euros per year to use Eset on 3 PCs!)? That's fine!

Try the free one-month/week versions of some decent antivirus like Eset or Kaspersky. They are both the best on the global market and they give a free trial for a month. The only drawbacks here are:

  • you will have to create a new email every month
  • you have to change IP every month
  • you have to uninstall all the folders and entries of the antivirus from your PC (including hidden folders and the registry entries) before you install the next one.

Avast and AVG are completely useless simply because they are free. Get rid of them if you want a clean PC.

9 years ago
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I'd rather not go through the hassle of using constant trials. As for completely free antiviruses, they are very capable as I have experienced and many other people will agree to. Thanks for the suggestion, nonetheless.

9 years ago
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this is the most idiotic response i ever see about avast.

9 years ago
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what are you smoking, and where can I get some? To say that Avast and AVG are "completely useless" because they are free is a ludicrous and completely ignorant comment.

9 years ago
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Just because you pay, doesnt mean that you are getting good protection (think McAfee).

9 years ago
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I have noticed the same, it gives a false positive, you add it to exceptions, and it still gives an alert and stuff.
I think, but I am not entirely sure, this only stops after restarting windows.

9 years ago
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Oh, so it might only register the exception after I've restarted windows? Haven't tried that yet. Thanks

9 years ago
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That is why i quit using that crap and why i quit using anti virus all together they seem to let virus through but want to reject legit programs.

I only use malwarebytes as i do not download stuff from non trust sources or random sites so even when i did scans i came up with nothing,yet it wanted to keep throwing in some programs into quarantine despite making an exception for it.

All i can say is like someone else said try another virus scanner and find one that suites your need or at least one that will listen to what you tell it to do.You use to have more control over this crap now you can not even disable it fully without removing it.There should be options to fully disableif you so chose but not nope,

Anyhow in short as far as i know the only way around it at the least is to wait for them to fix it so it is not a false negative.Any recent updates of the program?maybe some changes made triggered it,either way it sucks and good luck.

9 years ago
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I don't think it's updated in a year or so. I'll try figure something out, if I manage to fix it I'll try to remember to post it on this thread. Thanks for the help

9 years ago
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Avast is not a good antivirus at all. Your best move would be to uninstall it really.

9 years ago
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Am I the only one here who uses Malwarebytes Anti-Malware? I've had it for a year or two now and It's still good. It has a free, trial, premium and business version. I'm using the free version and I must say even though it doesn't open up on start-up or scan on opening(Trial and premium feature), all you need to do is remember to open it and scan every so often and you'll be fine.

Edit: I forgot to mention that I used Avast before and unistalled it because it interfered with a game somehow.

9 years ago
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Uninstall Avast! since it's shit...

9 years ago
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Closed 9 years ago by MrWoodenSheep.