i don't know if anyone can help me already messaged Twitch support but my problem is:

i am trying to verify my mobile number so that i can chat in streams and every time it tells me:
error that you have sent to many messages try again later

i have tried for a few days now and even used a different mobile number that i have access to. - i was just wondering if any of you guys who watch Twitch streams had this problem and if so what and how was it fixed (if it was)

thanks - i am very new to Twitch as well (only been on it 3 or 4 days)

i'll thank you in advance

2 years ago

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send just one msg and wait for otp, be patient

2 years ago
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msg? OTP? sorry i don't follow

2 years ago
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Msg = Message
OTP = One Time Password

OTP is something like an 2FA (2 Factor Authentication), usually you get a pin number or password via text message that is only good for one login.

2 years ago
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I had the same problem, and fixed it with this:
(First of all, try to verify your mobile number via PC and via Twitch App. Maybe you can achieve it with one of these options). If not, try this:
Firstly enable 2 factor authentication method on your twitch account: https://authy.com/guides/twitch-3/
After, download the Authy app: https://authy.com/download/
And try again

2 years ago
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thanks will try that later today

2 years ago
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is this only when using Twitch on mobile because i don't have it on mobile just though the website

2 years ago
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On twitch, click settings then follow by security, input phone number.

2 years ago
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tried that still giving me this error

Error updating phone number

We've sent too many messages to this phone number recently, please try again later.

2 years ago
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The best thing to do is reach out to them through their support. They'll attempt to help you resolve the issue.

https://help.twitch.tv/s/contactsupport

2 years ago*
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i did so already thanks - they replied the first time with the usual instructions and second time they have yet to reply

2 years ago
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just to let you know it is now working 100% and i can now chat in stream - thanks for all your help

2 years ago
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