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Duplicate key from Groupees(?)

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Slowacki

So I've registered on Groupees recently and got a free Steam key for Pretentious Game. I already have it, so I've decided to make a GA for it. The guy who won it claims that the key has been used already, which is a bit odd, but he looks legit enough for me to believe him. I've decided to write to Groupees support to fix that and my question is, can their support check whether the key was activated (and if so, when)? Also, did that happen to any of you guys? What did you do?

EDIT: Okay, I've rechecked my GAs and it seems I actually used the same code again, because it got linked to the account I've created on groupees.

9 years ago*

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25 Comments
Dodj33

make sure they've re-tried it several times- sometimes when steam servers busy and/or internet interruptions it mistakenly says duplicate

9 years ago
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Slowacki

Okay, I'll ask the winner to give it a try.

9 years ago
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Lugum

How can groupees know it was already activated unless they have access to the steam database?

Usually bundle sites are easy and helpful, though they might have no access to more keys of that game, but never hurts to try.

Worse case you can always earn a copy on tremorgames http://www.tremorgames.com/index.php?action=shop&search_category=0&searchterm=pretentious

9 years ago*
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Slowacki

That's what I'm asking, IF they have any possibility to check that. I don't have any insight in the Steam <-> bundle sites relationships :P

Worse case scenario I'll just buy it, it's not really expensive at all, but it's just annoying for a GA to come around and bite you in the ass (unless I'd like to end up with a 'not received' status.

9 years ago
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Lugum

No they don't.

There are so many ways of a GA coming around and bite you in the ass.

9 years ago
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AJIam

How did you get a free key?

9 years ago
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Cjcomplex
(Super Moderator)

I was wondering this myself.

9 years ago
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EvilBudgie

^this

9 years ago
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Slowacki

Don't know really, registered, bought a bundle and it was there in my 'game wallet' (not a part of the bundle).

9 years ago
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Sicknate

Check the winners library if he activated it and is lying, you will see the game in their library.
If they say its a dupe and its not in their library chances are its a dupe

9 years ago*
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lcephoenix

"you will see the game in their inventory." no, just no.

9 years ago
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Sicknate

Sorry, i meant library...editeded

9 years ago
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lcephoenix

Ah, alright, that makes sense!

9 years ago
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SweetDalilah

But what if he plans to trade or give the key to someone else. The game will still not be in their library, and there is no way knowing if the key is duplicate or the person is lying. :/

Edit: Sorry was meant to reply to sicknate.

9 years ago
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Sicknate

Good point..i have no idea how you would proceed then....i guess keep an eye on this user and see if they open a trade...unless he already made the arrangements to trade and was just waiting for the key to do so..

9 years ago
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Slowacki

I've done that obviously :P He has activated all of his gifts (much better ones too) and his ratio is 15 won 18 given, so it doesn't really make any sense for him to try to scam me on this insignificant key.

9 years ago*
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Sicknate

Then, i personally would assume its a dupe..
To answer one of your questions, i received a dupe from a giveaway once, i added the user and politely told them it was a duplicate. After checking whatever he needed to check, he apologised for it and actually went and acquired a new key for me (this may be your only option)..i even told him (or her) that they have my blessing if they contact support and request an ended giveaway deletion...though idk if thats even possible

9 years ago
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Slowacki

Yeah, I also think it's the Groupees' fault, but we'll see what will be their response.

9 years ago
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Sicknate

Maybe they will give you another key...heres to hoping :)

9 years ago
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inovade

worst case scenraio is to delete your giveaway
i did that before

i dont know who, but someone obviously lying to me (in my case i had to reroll 3 times)
and be sure to check winner first (their game library)

9 years ago
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Slowacki

Can't delete once it's over :P

9 years ago
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TempeteJoachim
(Super Moderator)

Well, you can if the winner agrees. So if you can't get another key, there's always this option (but getting a key for this game should be pretty easy & cheap)

9 years ago
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inovade

you could, like tempete said
as long winner agree and there's chat log (print screen) and then report it to support

too bad i dont have spare key before, still kinda feel bad about it

9 years ago
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TempeteJoachim
(Super Moderator)

I've checked Group Buys, there's a guy that still has a key left for this in the bundle leftovers section, for $0.25

9 years ago
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Slowacki

Okay, I've rechecked my GAs and it seems I actually used the same code again, because it got linked to the account I've created on groupees, bought a new code on Nuuvem.

After all, 90% of all issues is just human error it seems :P

9 years ago
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Closed 9 years ago by Slowacki.