If they don't grant you a re-roll then that means the winner deserves the game, so either you send it to them or they mark it "Not received". Simple.
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I think your reason for not giving the game to the winner is kind of important. It's kind of a dick move.
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Do you know the reason or is it a "di*k move" because he won't say it in the forum? (Honest question)
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I can, and I did. You're not the fucking game police. Don't even make giveaways if you are going to be a whiny pussy who doesn't like who wins.
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Don't worry about it getting marked as not received by the original winner. As soon as it gets rerolled, their feedback will be deleted anyway. You shouldn't mark it as urgent as the mods don't like unnecessary urgent tickets, it really won't work in your favour. When it does get rerolled, a new winner will be automatically picked from the entrants, and you get 7 days to complete the gifting process.
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I dont know why but the title sounds to me like "hey i just met u, and this is crazy, but heres my number, so call me maybe "
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first of all:
if you want to request a new winner, the giveaway should have ended exact 7x 24 hours ago. so exact 7 days, not 6 days.
You'll be granted a reroll if:
as others have mentioned, if you get a reroll, the feedback of the previous winner is discarded
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My giveaway ended about 6 days ago and I opened a ticket to request a new winner (reason is not something I need to discuss in public). So now there is a pending support ticket, which I should guess would be automatically marked as urgent since it's only 7 days that the creator can have before sending the gift to current winner.
So now that I've requested a new winner, the current winner can still mark as not received right?
Shouldn't the support ticket be resolved before that time span?
If not what happens if the mods decide to reroll? Is a new one created and the previous one deleted?
What if they decide not to reroll and the current winner has already marked it as not received?
Thanks for your attention and hopefully my ticket will get an official answer soon...
UPDATE
So I was granted a re-roll and the winner got suspended (for fake-boosting his contribution value). Problem solved. :)
Now I guess I have to wait for the 7 days timespan to end and will re-roll. Thanks a lot to the mod team and those who answered me.
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