I'm Bronze tier at GMG and already bought a lot, including these last days, but I noticed that I didn't receive any XP for these purchases. I should be Gold rn but I'm still stuck on Bronze tier, remaining 250 XP to Silver tier.

This is a bug or what? I'd like to contact them but I saw their support is almost zero.

4 months ago

Comment has been collapsed.

I made one purchase few days ago and immediately got XP.

4 months ago
Permalink

Comment has been collapsed.

Weird. Your purchases had that "XP Offer" label on them? Idk if these gives XP (even it saying they do)

4 months ago
Permalink

Comment has been collapsed.

Yeah, "you can earn up to ...".
Just ask support, besides ignoring you nothing bad can happen.

4 months ago
Permalink

Comment has been collapsed.

I'll try it, thanks

4 months ago
Permalink

Comment has been collapsed.

had the issue with not gaining XP a few months ago too, asked the support and they fixed it.

4 months ago
Permalink

Comment has been collapsed.

Oh, and did they took too many to fix it?

4 months ago
Permalink

Comment has been collapsed.

No clue anymore how long it took (i think around a week) and they just pushed me to the gold level.

4 months ago
Permalink

Comment has been collapsed.

I pre-ordered Starfield from them but never got my XP, even after waiting for a while after release, so I had to contact support about it. Got it after that.

4 months ago
Permalink

Comment has been collapsed.

Respond from mod in GMG discord "Thanks for letting us know . Send them this way if you get a chance. I’ll go onto the forum there asap. Pre orders don’t get xp until release everything else should be"

4 months ago
Permalink

Comment has been collapsed.

I've made more than 40 purchases since I turned bronze, but my XP hasn't gone up either. I'm opening a support ticket after seeing that some people had the same problem and resolved it.

4 months ago
Permalink

Comment has been collapsed.

I sent them a message yesterday and they turned me into gold the same day :D

4 months ago
Permalink

Comment has been collapsed.

Sign in through Steam to add a comment.