Indiegala "User does not exist"

The user does not exist

Go away! You don't exist! You are not real!

I have not got that error, but it took me a few attempts to access my bundle library and would not let me purchase anything just now.....which is a new issue for me.

It even randomly said my e-mail address was disposable and indiegala do not accept it which is very untrue but a minute later it worked fine.

The site has just been shit and slow ever since they introduced the useless giveaway system. All you can do is try again later. Or maybe you just forgot your login..

Wish I had seen this thread earlier. I got the same problem, just sent their support an email. When trying to buy stuff it says my email is disposable and when trying to log on a diffent browser it says user does not exist. Good to hear it's not just me, but an error on their side. Will probably be fixed soon (I hope).

Same here. Profile recovery does work half-way. A profile link is returned (old gift links also), but login still then not possible.

Hello
They are some problems for now a week on this site but dont despair thing are going back to normal (i hope) =)

Get same error...

See here a lot of people saying same thing...

http://steamcommunity.com/groups/indiegala/discussions/0/359543951724951426/

Get error when using iPad but was able to login and use site on desktop using chrome. Strange!

Same issue here, but the site has been really screwy all week, so this doesn't surprise me.

(loads forever/hangs up while fetching key/site is inaccessible)
took me 1 hour to access a shitty IG key in one of their bundles
their site is screwed up big time since a week or so

For the past week or so, IG site is often (like really, really often) timing out; just chill a bit and try later, hopefully they'll fix it (eventually).

same problem

Same problem as well. I hope they manage to fix this soon

Same here when trying to log in. Get your shit together Indie Gala, been screwed up since yesterday.

I wonder if they have no monitoring on their site since nothing has been mentioned by them anywhere. There is probably zero money coming in since this started so that should ring some mighty loud bells somewhere.

Alternatively things are so fubar they are hiding the truth. I do hope they haven't been hacked.

same

Same here. All of my accounts apparently "don't exist". I've sent a support ticket already, hopefully they'll get back at me soon. Surprisingly or not, it started displaying that message the day after I started entering giveaways more frequently. Profile recovery works, but login doesn't.

Well... My winners will have to wait for their keys until the problem will be resolved :f Yes.

Same problem here.

When trying to buy a bundle, it says my email is disposable and when trying to log on with a different browser which I wasn't logged in before the issue, it says user does not exist. On the flip-side, profile recovery works.

Krystal System - I love my chains

View attached image.

It's clear you don't exist, stop trying to defy physics!

Same error here...

How can you be real if our eyes aren't real?