He must agree to the chargeback, I doubt he will :P
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If you chargeback through PayPal or your credit card company, your own Steam account will be banned and the scammer most likely won't receive any punishment. Did you save screenshot proof of the conversation, proving you were scammed? What value was the gift you sent him?
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https://support.steampowered.com/kb_article.php?ref=6687-HJVM-8966
TL;DR: your Steam account will be restricted if you attempt a chargeback.
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Who knows if he's lucky maybe by 2020 they will lift the restriction on his account after the chargeback :D.
Anyways, your best option is to contact Steam Bot... I mean support and hope that someone answers you and reads the info you give them. I would consider chargeback as last resort and only if you don't mind your account being restricted, and by that it probably means no trading, no market and not being able to buy games from steam with this account.
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If you ask refund via steam, he must agree.
If you chargeback via paypal\whatever I don't know what could happen, what I'm 100% sure is that you won't use that paypal account\card again, steam will probably blacklist that.
In the worst scenario, steam will block your account (totally blocked, you won't be able to use your library)
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I don't think they have ever blocked the whole account for a charge back. From the stories I read, it's usually only a restriction on buying games and using the market, as well as removing the game in question from the library. Usually the restriction is for 9 weeks or so (but that is probably old info, who knows if they increased that info, or if it's tied to how much the game was worth).
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Indeed I said "In the worst scenario", and it's important to remember that steam support is unreliable, sometimes refund, sometimes ignore, sometimes ban scammer, sometimes doesn't care, I would still try to contact them before a chargeback.
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please don't spread wrong information. Valve doesn't do "full account blocking" since a few years ago.
instead accounts get restricted, that means access to the library, but you can no longer trade, you can not use the market or the store and you can't activate new games (though I'm not sure about the last one).
unfortunately, I don't find a complete list on the restricted features. maybe someone else's google-fu is better?
also, restrictions can be permanent or they can have a time limit (from a few weeks to a few months).
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Well I've never experienced an account block, but I read that a guy got reported a lot (he was a legit trader and someone spammed reports with fake accounts) and suddenly, ta-dà, account blocked.
IIRC it was on reddit, anyway, I don't know if he was really a legit trader and what really happened... but as steam supports handle these situation pretty randomly... you never know :P
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Your best bet is contacting steam support. If the support guy who... eventually... answers is in a good mood you might get your gift back and the guy might be banned.
Doing a chargeback is a stupid idea, there's no point potentially ruining your account over 1 gift.
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90% sure he will get the game back if he posts screenshots, but the other guy won't get banned, simply because it could be an old friend and got the game from him and as a revenge for whatever reason, get the game removed and banned. If that makes any sense. I agree on the chargeback thingy.
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contact steam support. you should always be able to retrace the impersonator's account by checking your "gift history" in your steam inventory, even if he unfriended you or changed his ID.
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i gifted an impersonator.. :(
the was directly steam gift bought it and got sent to him.
now whats going to happen if i chargeback the gift.
i know the gift is going to be revoked but who will get suspended?
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