So, after weeks of entering Overture giveaways, I ended up winning two copies within 24 hours. I requested for SharpEyez to reroll the second copy (http://www.steamgifts.com/go/comment/eC6O2xr), but I think it's gotten lost in the hundreds of comments he must receive. What should I do now? I don't want to risk getting banned by accepting two copies of the same game or something. Is there a way for me to somehow request a reroll for someone else's giveaway that I've won?

EDIT: The linked Steam profile is set to private, so I don't see another way for me to contact them.

EDIT 2: Nevermind, I'm an idiot. I wasn't logged in to Steam from my browser! I sent him a friend request on Steam, so hopefully he accepts so I can explain the situation.

8 years ago*

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geviaway one

8 years ago
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Wouldn't that get me banned for regifting?

8 years ago
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Yes, it would. Don't do what he suggests.

8 years ago
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Yes, don't do it.

8 years ago
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Yes. Don't give one away. That would be bad. Ask one of the two to request a reroll by adding them on Steam or contact support with a ticket.

8 years ago
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+1

8 years ago
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Yes, but that would be dicky
Edit: I wouldn't giveaway second one here (that could end bad), but ask for re-roll.

8 years ago*
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Your suggestion will make him suspended and added on tons of blacklists too. Good that OP wont do that.

8 years ago
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I know, regifting here would make him suspended, but giving to friend not really. There is NO solution, GA creator cannot be sure that he didn't use second key.

8 years ago
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He has to request a reroll that's the solution, he can't give it to his friend.

8 years ago
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Of course, but would you believe someone asking for a re-roll that he didn't use extra key? And by this would you let someone winning from a re-roll get invalid key? I think it would be nice if there were a key feature like on indiegala, where you have to click the button to get key.

8 years ago
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Well winner should not use the key and ERICduhRED seems a nice guy who would't do that.

8 years ago
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He shouldn't and yes, Eric seems to be a nice guy and I don't want either spread some don't-trust-anyone-in-the-entire-world desease, but if someone sees that key, and uses it, what then.

8 years ago
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who will see that key? his mother passing by? Key is located in his SG account, no one can see it unless winner shares it, but in that case he will get suspended.

8 years ago
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Yes, let's say that his spy mom sees that and later uses it making some troubles for her son. Don't make me the bad guy, if there were a feature where you have to click button in case to receive key, let's say you cannot click on two buttons for the same game, so you cannot see 2 keys and you have to ask for a re-roll.

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8 years ago
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The solution is the following:

  1. You won twice, you got 2 keys,
  2. You redeem one
  3. And request a reroll for second, that's all.

Giving the second key to friend or something like that will get the person suspended.

8 years ago*
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Totally right, but lets suppose that someone sent another key to friend and still asked for a re-roll, then winner of re-roll gets invalid key and makes GA creator feedback worse by including 1 non received. As I said, I'm not looking for enemies, I don't want to be the bad guy, and I think it wouldn't be hard for mods to include just a little clicky in case to get the key. Simple :)
and sorry then, I'm editing those wrong advices :)

8 years ago
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if he sent a key to his friend and then asked a re roll for a used key, he is a jerk. Even better if he kept it in silence without asking for reroll if he gave second key to a friend, in that case he makes trouble only for himself, and not for other ppl.

edit: I understand what you are saying, but what you say is in case something bad happens, in OP case nothing bad happened, he didn't give second key to his friend, so he can ask for a reroll without problems.

8 years ago*
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I know, but it would be a theft for GA creator I think they can avoid, and that's all that shitstorm for.

8 years ago
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But if he doesn't request a reroll, the user can only mark one of them received and let the other one awaiting feedback (at least that is what I would do). So it doesn't make a big difference.

8 years ago
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You can't mark both as received? But wouldn't be that feature from indiegala nice, tho? :P Mods could even make it better, who knows.

8 years ago
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Well you can, but it would be stupid to do so since that would get you suspended.

8 years ago
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Well, it's simple, you cannot receive two copies, why didn't I think about that :P Looks like we still just have to trust others, even when cheating is common.

8 years ago
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That's a really good idea! I never saw the reason for it really on IndieGala, but here it would make a lot of sense to have!

8 years ago
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They have this on IG so that you know if you've already used the key or not

8 years ago
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Your suggestion will make him suspended and added on tons of blacklists.

8 years ago
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Gagar was already on my blacklist, so I don't think they care about site rules. :P

8 years ago
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Why are you giving him this bad advice? I know you know better.

8 years ago
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8 years ago
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Activate the first one and tell the ga creator to ask for re-roll of the second win.

8 years ago
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this

8 years ago
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is sparta

8 years ago
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It is the second time it happened I think. Well, it is not described in F.A.Q, so I tought you can just give another key to friend, but that will probably lead you on blacklists, and even get suspended, so that's not nice.

8 years ago*
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No, that is illegal and unfair.

8 years ago
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How is he being ultra lucky unfair. He has to mark both as received, because that would be a lie if he marked as not received. He also activates one key on acc so he can't be suspended for non activating. GA creator cannot be sure if he used the second key, so if he re-rolled he could give someone invalid key, and that would be unfair, if someone won used key.

8 years ago
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FAQ clearly states you need to activate won gift. You can't activate 2 of the same game, which simply translates to you CAN'T win 2 of the same giveaways. Easy peasy.

8 years ago
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^^^ this

8 years ago
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Yes, truth, but simple feature in case to see the key would be still nice IMO

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8 years ago
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I agree, I already thought of that feature and it would be helpful for rerolls

8 years ago
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Stop spreading lies, if you don't have correct answer, either be quiet, or tell him to reach the support for an answer.

8 years ago
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I know it's not 100% true, but right now you see both keys automatically, and I would love if there were that feature from indiegala, where you have to click on button to get the key, then it would be 100% legit.

8 years ago
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Well, how about you're just being honest and don't use the second key?! I mean it's not that hard, with or without the feature you wish for.

8 years ago
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Sure, I can, my profile pic should say that really clean, but I guess someone being nice and giving somethin away would not want to end up with a jerk winning two GA's and just taking the prize :)

8 years ago
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Yeah but how is one click stopping them from taking the second key as well? That's the part I don't understand.

8 years ago
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It doesn't, it would simply help the giveaway creator know if it's perfectly safe to reroll or if there's a chance the key might have been used (that feature is only useful if the creator is aware if the key has been revealed or not)

8 years ago
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Ahh, alright, so it's meant for the giveaway creator, so they get see if the winner clicked to see the key. Alright, got it now.

8 years ago
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Gimme few seconds and I'll do my best in MS Paint :P
That's how I would see it :)

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8 years ago
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But what if it's a gift copy and a key? Then this wouldn't work because you could receive a gift copy, don't yet mark it as received and then get the key. Just saying. I don't think it's that easy.

8 years ago
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I know, I already discussed with others that it wouldn't be as easy as it may seem. But they created this site and they know more than us :)

8 years ago
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Alright then.

8 years ago
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Great idea!

8 years ago
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Don't regift whatever you do.. keep requesting that re-roll is the best solution for now, even if you have to open a support ticket

8 years ago
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+1 Ask the support to re-roll, they would understand.

8 years ago
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I'm not sure they can reroll if no ticket to request new winner ticket has been created for the giveaway, and only the giveaway creator can do that

8 years ago
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Isn't more reasonable that winner can request the reroll more easily , since it proves in itself that he don't want the game?

8 years ago
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Maybe, but that's not how it works currently.
You can only create a "Request a new winner" ticket for one of your own giveaway. So if I'm correct in saying that support can reroll only if a ticket in that category has been created (I'm making this assumption based on the fact.that support can give you more slots only if you create a ticket in the category ""Increase giveaway limit"), then there is no way the winner of a giveaway can get it rerolled.

8 years ago
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I see. Still, it would be so much easier if winner could ask himself for reroll. Are there any downsides for that other than system not allowing it currently.?

8 years ago
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You could use the key then request a reroll to mess with the creator (I know how stupid it sounds but I'm sure there will be some people doing that). So it would be possible only if a feature to "click to reveal the key" would be implemented too like it was already suggested in this discussion. Other than that, I don't see any other issue right now.

8 years ago
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I had an issue with one guy winning 2 copies of the same game from me. He demanded I give him 2 copies, I asked for a reroll, the reroll request got lost and he marked as unreceived. People should be more careful with this type of crap.

8 years ago
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But did you make copy GA's, or key? With copy GA's it's totally different story.

8 years ago
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I had 5 copies of the game, made 3 different giveaways and he won 2 of them. It's against the rules to win the same game twice...

8 years ago
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Yes, but keys are automatically sent to winner, and copies not. I mean, let's say you make 2 GA's for 50 copies (like most of those Overture GA's) and someone wins both. He has to ask for a re-roll, but you cannot trust him that he didn't send one key to someone else. That's the problem, I don't think it is good right now, but you just don't want to deliver someone invalid key after a re-roll.

8 years ago
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Keys aren't actually automatically sent, the giveaway creator actually has to click 'send key' to have the key be shown to the winner. Still doesn't help the fact that you can't see wins of the same person that haven't been marked as recieved (just won). You just have to rely on trust at that point since there's no way to check if a key is still valid.
But it also can't be helped when people win 2 giveaways of the same game in between checking SG.

8 years ago
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Oh, sorry then, I thought they were sent automatically, but as you said later, GA creator doesn't see if it's the same person. Just a little feature could help with that - let's say you cannot click on two buttons for the same game so all you can do is ask for a re-roll. I think it's not that hard for mods tho :)

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8 years ago
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That would be a great idea, but the problem is the mods seem to have fewer powers than we would like to think. There are a lot of things they CAN do, re-rolls and the like, but there's also a few things we seem to think they can do but they actually can't.
You've also got to remember support get a LOT of requests so it can take a bit of time to get to some of the more complicated issues. Also I'm not entirely sure if/how a winner can ask for a re-roll. I believe they can, but it may take a bit longer to get to since generally the creator can do it fairly directly via the giveaway and the winner may have to create a ticket so it might be routed to support a bit differently. I'm not sure, I've only won a couple of games and never had to look into the option.
Also something like that may take time and a lot of work to program into the system. I know a lot of the time we all think 'oh this will be easy to program!' but it's actually not. It would be a brilliant idea if it were possible though, perhaps make a post in the suggestions discussions.

8 years ago
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That's true, every new feature can also make few more problems. In this case, GA creators could probably abuse winners by not sending key or something, who knows :P But hey, Rome was not built immediately.

8 years ago
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Very true! Also could run into the problem where possibly the first key was invalid and the first giveaway creator can't provide another, and you then can't access the 2nd key. Of course if you had marked the first as not received that would unlock the ability to view the 2nd key, but you could then cheat the system by lying, (which can happen now anyway I suppose) and saying you didn't receive the first key when you did and be able to claim both. It could have it's issues, but definitely suggest it in the sugesstion threads!

8 years ago
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Exactly, even though we try to avoid cheating, sometimes we still have to trust others, but trusting is very hard nowadays. Of course some fancy would be appreciated, maybe someone could find a perfect solution, who knows, who knows... :P

8 years ago
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better yet, if you won the game already, it should auto-reroll on the second giveaway.

8 years ago
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Yeah, thought about it too, I'm not into coding, so I don't know what feature would be easier.

8 years ago
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No, because you could win a giveaway where the creator doesn't deliver the game.

8 years ago
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There is an option to send keys automatically, but only for giveaways with at least 50 copies. Anything below that has to be done by hand.

8 years ago
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Whoa, 6lvl wanted both wins? WTF.

Either bump reroll ticket, or make new one if old one is closed.

8 years ago
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It sometimes can't be helped though.
Most people can't be on SG (or any site) 24/7 to check for wins and remove any entries for the won game. Example:
Enter two giveaways for the same game, both end within a couple of hours of eachother, you happen to win both but don't know it since you're at work/school/sleeping/whatever so once the first one was won you weren't able to remove all entries for the other. So it's not your fault if you win both.
It is however against the rules to claim both as recieved since you'd have to regift or give to a friend therefore not activating one of the copies on your account. The only thing to do in that situation is request a re-roll. Do everything you can to contact the giveaway creator and if you can't then attempt to contact support.

8 years ago
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I suppose that is one of the down sides of giving away more then one copy but damn what are the odds lol,i have won from the same user but different games.

Though if i was to ever do more then one ga of a game i would do one at a time,and then black list the previous winner so they can not enter the next one,then when that is done take them off the list.Or give them all away on one GA.

This is me assuming by what you said they entered two separate GA' of the game from you.This would avoid anyone winning your game twice.

8 years ago
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I have tought that higher level users would respect the rules more :(
Thanks for the reminder to check every time.

8 years ago
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You should check replies to your tickets - you've submitted a ticket for the wrong giveaway.

8 years ago
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Just add GA creator on steam, and when you will have a chance, explain the situation. Meanwhile, active one of the copies and mark as reviced :)

8 years ago
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+1 to this suggestion

8 years ago
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I won two copies of a game that you had to have downloaded the free version of to be able to enter. I was happy to win one but regifted the second one here just to make sure someone else got it.

It seems that this isn't a cool thing to do as points are awarded for gifting and regifting is seen as stealing those points rather than just sharing a game.

Listen to other people here and don't regift, it might take time but it seems to be a big no-no and might go against you just with people looking at your won/gifted stats.

I hope a one off like mine doesn't go against you for the rest of your days here but just be aware that it is a genuine slight against the community to regift.

I hoe it all works out for you!

8 years ago
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Some people are giving you terrible advice. :( As you guessed, you can't take two copies of a game. You can't give one to a friend, you can't make your own giveaway for it, add it to a secret second account, etc. :)

The usual procedure is one of the giveaway creators requests a re-roll, and in my experience those specific support requests are handled quite quickly. It sounds like in your specific case one of the giveaway creators gives away a huge amount of games, so you may have better luck contacting them elsewhere - once you get 99+ messages things get overlooked... :(

Anyway, don't mark both received, and don't use both keys. :) Try to get a reroll for the key you didn't use. Good luck! :)

8 years ago
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+1

8 years ago
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Couldn't contacting support in those cases help, btw? They would see he already won this game and that the dev has too many copies to take care of it. I know you can't make a ticket requesting a reroll as a winner, but maybe a ticket in the "other" cathegory?

8 years ago
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you can't make a ticket requesting a reroll as a winner

That's the problem, I'm not sure it's possible for them to reroll without a ticket in that category.

8 years ago
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Hmmm, that would be a shame.

8 years ago
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Basically it comes down to trust that the second key was not sold/used/given to a friend.....asking that the second GA be rerolled or a ticket opened about re-rolling it is the way to go.

8 years ago
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Since its dev giveaway that shouldn't be much of an issue.

8 years ago
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Contact one of the giveaway creators, tell them you won two copies. They can request a new winner support ticket with the reason being that the winner already has the game on their account. A new winner will be randomly re-selected from the entries, problem solved. You get one copy, and another person will get the other.

8 years ago
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Open a ticket, talk with the support team.

8 years ago
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contact the giveaway creator on steam

8 years ago
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It happend to me few times already. I wrote immediately to GA creator to not send me key / gift and request a reroll. It's even easier now, because previously I had to add them on steam or something, and now it's enought to dropp message under GA.

But yeah, with devs it can be a problem. You can drop another message under GA in few days or try to add them on steam.

8 years ago
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Yeah, he has his linked Steam profile set to private, so i can't even contact him that way.

8 years ago
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You can still add him even if the profile is private

8 years ago
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Oh, you're right. I wasn't logged in to Steam in my browser. lol

8 years ago
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8 years ago
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That would be breaking the rules and getting him on blacklists and suspended. I also believe even suggesting people do this can get you suspended, if not it should be in the rules that it should not happen.

Seeing as how you have only been a grand total of 2 hours, you better read the FAQ and guidelines before you get suspended and/or perma banned.

8 years ago
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Ignore the idiots saying give the second copy away. That will just end with you getting suspended and blacklisted by many people.

Put one on your account, mark it received. Then contact the giveaway maker of the other one. Ask them to do a reroll and tell them the reason why. You can also contact support and tell them what happened, no need to beg for forgiveness as you didn't do anything wrong, you just happened to win 2 at the same time, its happened to me too.

As long as you don't use the second key you won or send it to anyone you're gonna be fine, again like I said it happens.

8 years ago
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Ask for a reroll on whichever has more entries.

Contact the creator via steam.

8 years ago
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Accept one, ask the other to be rerolled since you already one another.

8 years ago
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