I've decided to create my first giveaway but I didn't know my country was region restricted. So after the winner was chosen I was going to send the gift and got surprised when I discovered the issue.

The winner is being really supportive and I did send the gift anyway, but we aren't sure about what to do now.
Any suggestions?

Thanks!

8 years ago

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It happened to me as a winner, the game was unexpectedly region locked. I sent the gift back to the giver and told him it is okay to delete the giveaway, he didn't know it was restricted and the steam store didn't say so. He made a support ticket and support removed the GA because of the region lock.

8 years ago
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buy another copy that is not region locked

8 years ago
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10/10 advice.
...

8 years ago
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you....pls.

8 years ago
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well, if he had a region locked game, he had to do a region locked ga :S he can also delete the ga via support

8 years ago
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yep ezpz

7 years ago
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Well, since I am region locked, I believe i'ts impossible to buy any game without it. If you know how please let me know

7 years ago
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Trading, but do so only with trusted traders.

7 years ago
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I offered him an item so he could sell it and buy the game without the region lock but he refused.

7 years ago
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Is it about How to survive Storm warning edition?

edit: I've added you on Steam.
edit2: Problem solved ;)

7 years ago*
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Thanks! PrinceOfJerusalem just gifted the game in which I am sending to the Winner.

I will also make another giveaway with the region locked game.

Thank you for your help! =)

7 years ago
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No worries, glad I was able to help.

7 years ago
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trade or check other stores

7 years ago
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You'd better make a support ticket to to delete the giveaway (or give the winner a copy that isn;t region locked if you can). and remember to choose the region when you send a region-locked gift next time.

8 years ago
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  1. Ask the winner if they'll return the RL copy of the game to you.
  2. Try to acquire a ROW copy of the game to gift to them as a replacement.
  3. If you can't acquire a ROW copy, ask the winner if they're okay with deleting the giveaway.
8 years ago
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^ This

And don't be afraid of 3rd option - if the winner is not an asshole, then he won't have anything against. And you're also not losing anything (apart from 1 giveaway slot which shouldn't matter)

8 years ago
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Thanks! I tried to offer the winner another copy in some other way but he refused and suggested the 3rd option right away.

7 years ago
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That's cool. I think most people would agree to deleting the giveaway in that case, especially if you're nice about it :)

7 years ago
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Thanks for all replies. The winner was really cool about it and suggested to cancel the giveaway.

7 years ago
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