Hi,
I entered 2 Apollox4x giveaways at the same day and won both of them. Now I have 2 Keys. I activated the first key already, but I have no idea what I can do with the second key. The Giveaway Creator is the same. He is famous or something idk and refused my friend request.

  1. Should I mark it as "received"?
  2. Should I contact the support to tell them about my problem so they delete the multiple win?
8 years ago

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Ask for a reroll. But activate the first game.

8 years ago
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Creator doesnt answer, he is the developer or something I think. :s

8 years ago
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He states on his profile to tell in a comment why you add him. I don't see any message from you on his feed.

8 years ago
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I already did some days ago. Now I wrote another comment, but he deleted both of them and refuse my friend request: :s

8 years ago
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Then it is definitely requires the attention of support.

8 years ago
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Leave it unmarked, try to contact the creator.
If unsuccessful, send a ticket to support.

8 years ago
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^^ This

8 years ago
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I think you might ask the Creator to re-roll the winner, as long as you didn't use his key. Don't know if it's the right thing thought so don't count only on this comment.

8 years ago
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what BushiCowboy said. mark only the first as received and ask for a reroll in the second win as a comment

8 years ago
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Try to get the creator's attention by explaining the situation in the giveaway topic and ask him to reroll the second one that you didn't activate.

If you don't hear back in a week, mark as received and then I'd say contact support.

8 years ago
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Comment in one of his giveaways, tell him you've won both keys and that he should re-roll one of them.

8 years ago
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- don't use the other key.
- reply in the giveaway thread that you already won that game, tell him to reroll.
- try to add on steam.
- don't mark that win as received, leave it without feedback (just deal with the +1 notification on the navigation bar).

8 years ago
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Ronix (Moderator)

If you win the same game two or more times you should:

1 Reject the gift: if it's a key, do not use it, if it's a gift you must return it to the previous owner.
2 Leave a comment on giveaway page explaining the issue and asking a reroll. The creator will get a notification.
3 Wait a week, then mark the giveaway as "not received".

This is what support told me to do when I got multiple wins.

8 years ago
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Dont use that key
Write a comment on the giveaway page, if he doesn't answer, leave it unmarked
Not the first time this as happen, it's mostly to build awareness to some game, who gets the game or doesnt isnt their main concern

8 years ago
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And if it was the Gift, and GA completed long time ago? But the author is still visits the site? use google translate, sorry

8 years ago
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You lost me,the only way i see someone win two gifts is from 2 different giveaways, if that happens, always contact 1 of the giveaway creators, it should be even easier to prove the game as not been activated.
When there's a giveaway for mass amount of copies its usually given with keys, it's an automated process, which might lead to a winner winning more than once

8 years ago
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