https://steamcommunity.com/discussions/forum/7/2798376797413937580/

sent steam this message - if anyone knows another way to contact them that would be great or how else i can stop these messages
(can't link the photo of message but it is in the the link above)

some of you on here has already told me (and thanks for telling me) that my account has been hacked and is sending out links to sign in and vote for my team on on a website related to CS:GO - just to let you know it is FAKE and should NOT be clicked on (as i did with another account)

I am very sorry to who ever get's messaged and i am trying to fix it ASAP

any help will be thanked later

i think it will be related to - https://www.steamgifts.com/discussion/fbpD1/psa-example-of-phishing-attempts-user-got-account-back/search?page=2#iflhqf9

1 month ago

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Ayeup mate, I had the message sent to me from your account but sent Steam a report that your account had been hijacked. Hope you get it back quickly.
Sending a report to support might be best way to get in touch with them.

1 month ago
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how do i directly send them a message - could only see i make a thread (also thanks for reporting it)

1 month ago
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I can't find where it is but it's somewhere here https://help.steampowered.com

Edit: Did you or did the idiot who hacked your account remove me?

1 month ago
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The hacker unfriended and block all the friendlist, Its happens to me as well.

1 month ago
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i will of course be un blocking them when i know my account is safe again

1 month ago
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1 month ago*
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What's up with the ref code in the first link? :D

1 month ago
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That's how the Steam support site numbers their articles. If you open any other article it will have "ref=" in the address too.

1 month ago
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I noticed that the other links have that too, but not before posting that comment. Sorry :)

1 month ago
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I think its the way steam categorises their articles and pages. Nothing sinister I promise :)

1 month ago
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I recieved that message from "you" earlier today as well. Immediatelly thought that it looked kind of shady but I don't know you all that well so wasn't sure if it was you sending the link or not. Thanks for letting us know and best of luck getting your acc back!

Edit: Reported your acc as stolen, hopefully it helps. Also, found this link, I don't think it will work for you though :(
https://help.steampowered.com/en/wizard/HelpWithAccountStolen

1 month ago*
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I hope you got the account back

1 month ago
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+1 Yeah me too and I hope it doesn't take steam very long to take care of it.

1 month ago
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thanks

1 month ago
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Create an steam account open support ..contact supports
write all informations about your account such as cd keys (retail) date of creation . Credit card number . first email used . say that your account hijacked by this site . you logged in and instead of logging in your email and phone number changed atoumatically via text message or email

if your informations are correct steam will change the password and email to the first email youve created your steam account with
so since he has no access to those informations steam will give you .your account dont worry happend to me once

but account owner always gets the account cause those sites have no information at all . its simple

edit : now steam may ask some questions beside what youve provided be sure to answer correctly

1 month ago
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the absolute best way to avoid these phishing scams is to never, ever log in to these kinds of websites with your steam account, unless you fully 100% trust the website. if you go straight to www.steamcommunity.com and log in there, you won't have to enter your information on those websites - if they're legit, of course. instead, it will show you're already logged in, and will just give you a single button to click that will then log you in to whatever website you're on - no typing in credentials necessary.

also, change your steam password, and it wouldn't be a bad idea to change your password for other important sites as well. but most important - use two-factor authorization on any website that has it. steam uses steam guard.

i hope you get your account back. it sucks that people fall for these things because that means it still profitable for the scammer. i checked out this website in particular though and i gotta say it is pretty convincing if you aren't being cautious. it seems they have actual people sending these messages and not bots so it's pretty understandable to have your guard down.

1 month ago*
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the absolute best way to avoid these phishing scams is to never, ever log in to these kinds of websites with your steam account, unless you fully 100% trust the website.

Exactly. It's quite alarming how easily will people give away their account info to any random website that asks for it. Never EVER use your Steam account to log in websites you don't know!

1 month ago
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Yeah for sure, it's a mix of people sending out the messages, and also the fact that it is sent by someone on your friends list. This means that your guard may already be down a little bit since you're like 'oh yeah I know this person'.

Always better to stay safe, and, as you have already mentioned, if you're signed in to steam through the steamcommunity website, legitemate websites will already be able to see that (if they use Valve's API), meaning you will not have to re-input your credentials.

1 month ago
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I remember I've bookmarked a very helpful thread made by Khayta here on SG - it might help you too.
https://www.steamgifts.com/discussion/ywKiZ/how-to-lock-your-steam-account-from-hackers

1 month ago
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I remember this. Very helpful thread.

1 month ago
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I knew it! I saw those messages few days ago on another post(but I can't find it now). So, I know what's going on. That's not your fault.

View attached image.
1 month ago*
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good

1 month ago
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Crap i clicked on it and i am always careful. :x got a blank page though.

1 month ago
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you should be fine if you just clicked on the link. I think those websites usually rely on the user trying to 'sign in to steam' through said website, but instead of the official steam sign in page, you get redirected to a fake steam signin page, which, obviously gets your username, password, and steam verification code.

So as long as you didn't input any credentials you should be ok. But obviously better to try not to click those links at all, maybe a malware scan of your computer may be worth though just to be safe.

1 month ago
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yeah, sometimes i enter those websites to see, how better they got and sometimes i try to login with fake login with rude message :D

1 month ago
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Thanks, no i would never have entered my credentials, i got malwarebytes and kaspersky i think they blocked it out.

Although offcourse you had sites and virus that would leave stuff behind on your pc, anyway just restored a backup to be safe anyway. But with all these browsers, onedrive and other programs that sync these days you never know what you might bring back again.

1 month ago
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Yeah I also reported your account as 'hijacked' to steam support after recieving the messages on Steam. The best thing you can do is reach out to steam support.

Here is the link for the specific article: https://support.steampowered.com/kb_article.php?ref=2347-QDFN-4366

Best of luck with account recovery, I hope you can get your account back ASAP!

1 month ago
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thanks

1 month ago
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Do you use Steams authenthicator for logins via the phone?

1 month ago
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no i don't even have a phone - not mobile anyway

1 month ago
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that's too bad... you could have used authenticator on your pc, but without mobile phone to receive sms it's impossible. Stupid steam rules.

1 month ago
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well i could use my dad's mobile - i thought you meant if i used it before they hacked my account

1 month ago
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I encourage getting steam guard, it provides some added safety in case something happens again.

The trouble is, if it's not your own phone, it might be inconvenient sometimes to get the steam guard code from your father. Still, better than losing access to the account among other things.

1 month ago
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well i have Steam Guard via e-mail - if that is any good? also how would i set it up on mobile

1 month ago
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Not an expert, but as a first glance, it's easier to lose access to your email than it is of your mobile. If you don't have or its inconvenient to have a mobile, than the email is better than nothing as long as you dont have it hacked aswell.

For mobile, you install the steam app on it and login from there, dont remember the process but it was simple to follow the instructions.

1 month ago
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Well, I'll repeat myself: it is safe to login with steam anywhere, but one should never enter steam credential in any pop-ups on third-party sites. If "steam" requires your password - open another tab in browser, open steam by hands, and if you are indeed not logged in - login on this new tab that you opened yourself, and then return to third-party site and try again. If anything goes wrong (you are logged in on steam but pop-up still asks for login/pass - it's 100% scam.

1 month ago
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That is what i thought when i got message from justseedy. I trust him but when i clicked his link it took me to that site and when i tried to sign up pop-up window appeared wanting my steam credentials. I knew something is fishy there because im always logged in on steam in my browser so i said no-no.

1 month ago
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thanks for the trust mis placed as it is and was

1 month ago
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Yep. Its 99% safe way

1 month ago
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Now you got my curiosity. What can happen in this 1% you left? Snipers on the roof? Tornado? Killer bees?

1 month ago
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We will always remember

View attached image.
1 month ago
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Also, as of now - if you still have access to account - just change password and remove/change api key, and you'll be safe. If you don't have access to account anymore (which is probably the case) - only steam support can help you, good luck with this. I must say support is pretty friendly and helpful, so I hope you will get your account back soon.
Also, if by any chance you use the same password on any other services - make sure to change password there ASAP.

1 month ago
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oh ok i will change the password will that be all i should do

1 month ago
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Apart from password - remove (or create new) API key here https://steamcommunity.com/dev/apikey (if it's there of course).
You can also go to https://store.steampowered.com/twofactor/manage and press "Deauthorize all other devices". AFAIK it's not needed if you changed password, but it won't hurt, right?

1 month ago
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there was nothing in the api box it was blank (which is good right?) and pressed the deauthorize button and now saying You do not have any other devices authorized by Steam Guard. (which is also good right?) - so that means i saved my account?

1 month ago
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Yes, I believe you're safe now.

1 month ago
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thanks to my white list you go - oh and buy the way i know of someone else who could use your information/help if that is ok to mention this to them

1 month ago
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It's not some kind of secret, if you can help someone - just do it

1 month ago
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Last seen 2 hrs ago, last played blush blush

last message I sent you was 27/7

1 month ago
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so did it just send you a message from my account then?

1 month ago
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no message, just saw this

1 month ago
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I didn't get a message from your account. I hope you get your account back soon.

1 month ago
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that is good to know - i did what Ryzhehvost said and hopefully that worked - thanks any way (welcome to my world of blue)

1 month ago
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i received the message too but i check didnt replied and checked your profile, already there were messages from other people there, hope you get it working again without issues.

1 month ago
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thanks

1 month ago
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i knew your account was compromised so i asked him a simple question to answer, in order to verify if it was you and he failed.. lmao

here's what happened - https://imgur.com/a/GqJXNB6

1 month ago
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lol - i often forget where i live (it's Emneth near Wisbech, Cambs)

1 month ago
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haha i also got a message frpm someone to vote for him for tornament... i blocked him instantly..now i see it was a hijack

1 month ago
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better save than sorry

1 month ago
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Don't forget to report these scam sites to google and mozilla!
www.mozilla.org/en-US/about/legal/fraud-report/
safebrowsing.google.com/safebrowsing/report_phish/?tpl=mozilla&url=

1 month ago
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Hello guys someone also messaged me about that CSGO vote crap get one key,, should I post his name here for others to be wary? Good thing I was able to read this before that user messaged me or else I was fooled too...

1 month ago
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no but if you can contact him please link him this thread

1 month ago
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Done my good sir!

1 month ago
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Can you next time ask me to vote for something interesting like hottest catgirl or something?

1 month ago
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no point we all know it's Maple

1 month ago
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1 month ago
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i have no idea because i have not tried to trade though steam again yet and it might be a good few months until i do - sorry (only do this like 3 or 4 times in total and mostly to my mum)

1 month ago
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1 month ago
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Haha I nearly fell for it...
Good thing I was like... 'hol up, I don't actually need to do it, so I went ahead and lied to the scammer that I did it (voting for his imaginary friend or smth can't remember)
I actually thought that was you who sent me the message since I wasn't online in SG as frequently anymore.

1 month ago
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Got the same message from mischievouspanda today, he is been hacked too.

1 month ago*
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Same... Different site from last time, but same thing...

No do not vote for any team...

1 month ago
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please direct anone to this thread then to try and help them - seems what i did worked (far as i know)

1 month ago
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1 month ago*
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