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My steamgifts account says I have Worms Reloaded on my Steam account even though I don't

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Snookerman

I think it started with the free weekend but it still says I have it and I can't enter any giveaways because it says it already exists in my account. I've synced my account several times, the latest time just a few seconds ago. Is this a bug? Thanks!

Edit: so it seems the problem is that Steam keeps the game in the profile game list, even though it's no longer in the library and cannot be downloaded. This means that everyone who synced their account after the game appeared in the games list can't do anything about it until Steam removes it. I really hate myself for syncing. This is the game I want the most from my wishlist and there are so many giveaways not that it's on sale =(

1 decade ago*

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34 Comments
Bugio

contact support, cheers! :)

1 decade ago
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Snookerman

Have done that now, thanks!

1 decade ago
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Chibi

Worms Free Weekend ends at 10am Pacific Time ;)

1 decade ago
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Snookerman

In Europe, it ended yesterday. Maybe it ends on different times in different zones and that is the problem?

1 decade ago
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Pur3Bolt

It ends at the same time

1 decade ago
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KaiserTroll

They say it ends at 1 PM PDT, so for us who use GMT / UTC it is UTC-7 > 9 PM GMT, but as usual it should be really finished at 7 PM GMT+1 as all Steam update are at that time.

1 decade ago
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Snookerman

But it was supposed to finish on Sunday, wasn't it?

1 decade ago
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KaiserTroll

Yes, but usually the real end is on the Monday. Or at least the entry in your library. It's always a bit buggy for those free WE.

1 decade ago
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SrKlein

sync it again, this weekend we could play worms reloaded for free, thus it was added to every account momentarily. It may haave happened that your account has synced with steamgifts during the weekend,and marks the game as owned until your next sync.
try it ^^

1 decade ago
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Snookerman

Thanks, but like I said, syncing won't help. My latest sync was just seconds ago.

1 decade ago
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SrKlein

i know, ive realized it happens to me too

1 decade ago
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Daniel89x

Next time dont play the game that u want to win here... Its free for a few days but if u play it u cant join giveaways here... I think u have to wait 2 weeks..

1 decade ago
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Snookerman

I didn't play it, didn't even install it.

1 decade ago
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Daniel89x

Ah.. well.. last time I tried red orch 2 and I couldnt join giveaways after the free days were over, and this time I didnt play worms, and now I can join giveaways.. I see it doesnt work that way if u said u didnt play it..

1 decade ago
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Snookerman

It's probably because I synced my account this weekend. I wish I hadn't...

1 decade ago
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QUISS

I played MW3 on the 2 free weekends and I still managed to enter giveaways for it...

1 decade ago
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Pur3Bolt

Played or not, free weekends work like this: get game over the weekend, get it removed completely from the account after it ends. What you said is completely false

1 decade ago
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SrKlein

it happens the same to me, you dont need to play the game... if the accounts get synced, it acts like you have the game, even if you resync... so we have a problem here xD

1 decade ago
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Hart523

it should get removed if you re-sync your account after it is removed from your library happened to me with sanctum

1 decade ago
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Daniel89x

Resync sometimes is bugged I guess...

1 decade ago
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Hart523

maybe, failing that he could re-sync then log out/in again and then retry it

1 decade ago
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MoebiusCammy

Its cos of the free weekend probably :)

1 decade ago
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Pur3Bolt

Read the OP and then comment...

1 decade ago
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SrKlein

check your steam profile game list i still have worms reloaded in mine. until it disappears from our game lists, we cant do anything

1 decade ago
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Snookerman

Yeah, it's still stere. It must be a Steam issue then. Too bad it's not in my library.

1 decade ago
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ShitluvLV

Because, you download the trial version before.

1 decade ago
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omegafrans

i don't think that's the problem. i'm not even install it but it still count as exist in my account too.

1 decade ago
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Ritinsh

Same here

1 decade ago
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mikecupcake

+1

1 decade ago
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lokonopa

Yes, it's because of the Free Weekend. It usually glitches games just for the weekend, but apparently Valve made some changes how games with played time are "seen" on your account. We're looking into the issue.

1 decade ago
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Dronak

Thanks, but what about games with no play time? I didn't play or even install Worms Reloaded, but it's in my Steam profile list of games, so it's still showing up here after I sync even though I don't have the game.

Edit: It's been about 7 hours since I posted, and the problem seems to be gone for me now. I don't see the game here anymore (I did sync again). I'm not sure who did what to fix things, but thanks!

1 decade ago
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omegafrans

good for you :)
i also re-sync but it still there :p

1 decade ago
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Locien

Sama as Dronak, I didnt even bother to download it.

1 decade ago
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Snookerman

Does anyone else still have this problem? Maybe it's never going away?

1 decade ago
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Closed 1 decade ago by Snookerman.