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Unbox: Newbie's Adventure
(20P)
Ended 5 years ago
5 years ago by EyrieTheEagle
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Giveaway
Tools
Diamond Collection - Build your own Bundle (April 2024)
Started 1 week ago
$14.99
5 Comments
AwakenBlaze

Thanks man

5 years ago
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Hardy21

thanks

5 years ago
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Zomby
(Ultra Moderator)

Hello EyrieTheEagle.

Since comments are disabled on user reports, I will reply here.

If your winner does not activate their game within a week, the proper course of action is to create a "Request New winner" ticket. In order to do that, go the the Winners page and click on "Request New Winner" beside their name.

5 years ago
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EyrieTheEagle

And what if the user did already sent someone else a key or sold it? As they were online on SteamGifts since then, they could have done that. I don't have any proof they doesn't.
If the key won't work, I will be the one to blame, because of providing non working key for game. What if that will happen?

Let's say, I reroll the winner, winner will be chosen once again, I will sent the key and it won't work. So what will I do if that will happen? This is too risky. SteamGifts should have PM system, cause it would be way easier too communicate with such people.

5 years ago
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Zomby
(Ultra Moderator)

Did the winner reveal the key? (Indicated by a green eye icon beside the key in the winners page)

If they did not reveal it, then there is no risk in selecting a new winner. If they did reveal it, you can always opt for a "Request Received Feedback" ticket.

If the key isn't working after a reroll, you can always delete the giveaway. You can also request when it's been activated from Steam support (they will not tell you on which account) and if it appears to be by the original winner then we will do our best to help you correct the situation.

5 years ago
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