Hey! Sorry for the inconvenience, but I received the key of Captain Backwater and not Capatin Firebeard and the Bay of Crows. As I am kind of new to this site I don't exactly know what to do ^^ As I don't really care about the mistake I wouldn't mind marking it as received, but first of all this may be against the rules and also I wanted to tell you this, as you may have switched up the keys (in case you have running a captain backwater giveaway the person will probably receive the firebeard key) :)
So please just tell me how to proceed and I will do so ;D
What should I do If I win a game that cannot be activated in my region, or if I receive a gift or key that does not match the game I won?
You should contact the giveaway creator to return the gift, and to inform them of the situation. If the giveaway creator is able to provide you with a replacement gift or key for the same game that can be activated in your region, then you should mark the gift as "Received". In all other cases, the gift should be marked as "Not Received". When marking a gift as "Not Received" it's recommended that you leave an explanation in the giveaway comments as a reference for both the giveaway creator and our support team. If the giveaway creator is not able to provide a replacement gift or key, they may ask your permission to delete the giveaway.
Hi! Sorry, I took the key from a wrong row in my Excel sheet. I've replaced the key with the correct one. Please try again.
Did you activate the key of Captain Backwater or did you already have the game?
I see. I activated the key of Capatin Backwater, because I didn't have the game already! I hope this is not a problem, as it's a cheap reduced CV game anyway...
It's a problem, but only mine, because it was my fault! ;-)
I just wanted to know if the key was used or not. Thanks for the feedback and enjoy the games! :)
Hey! Sorry for the inconvenience, but I received the key of Captain Backwater and not Capatin Firebeard and the Bay of Crows. As I am kind of new to this site I don't exactly know what to do ^^ As I don't really care about the mistake I wouldn't mind marking it as received, but first of all this may be against the rules and also I wanted to tell you this, as you may have switched up the keys (in case you have running a captain backwater giveaway the person will probably receive the firebeard key) :)
So please just tell me how to proceed and I will do so ;D
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Found this in the faq:
What should I do If I win a game that cannot be activated in my region, or if I receive a gift or key that does not match the game I won?
You should contact the giveaway creator to return the gift, and to inform them of the situation. If the giveaway creator is able to provide you with a replacement gift or key for the same game that can be activated in your region, then you should mark the gift as "Received". In all other cases, the gift should be marked as "Not Received". When marking a gift as "Not Received" it's recommended that you leave an explanation in the giveaway comments as a reference for both the giveaway creator and our support team. If the giveaway creator is not able to provide a replacement gift or key, they may ask your permission to delete the giveaway.
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Hi! Sorry, I took the key from a wrong row in my Excel sheet. I've replaced the key with the correct one. Please try again.
Did you activate the key of Captain Backwater or did you already have the game?
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I see. I activated the key of Capatin Backwater, because I didn't have the game already! I hope this is not a problem, as it's a cheap reduced CV game anyway...
The replaced key worked, thank you!
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It's a problem, but only mine, because it was my fault! ;-)
I just wanted to know if the key was used or not. Thanks for the feedback and enjoy the games! :)
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