Sorry for the delay with the redemption, but I keep getting an error: "We encountered an error [404], retry in few minutes." Already tried in 2 browsers and waited a day but the problem persists
that's super strange and looks like second winner has the same problem, both those links were generated from IG Hump 35 while i was making those GAs so it's rather impossible that links were captured because they were live only about 2 days.
Could you send ticket to Indie Gala support with your gift link. They are rather helpful and always answered me in 1 day when I had a problem.
It would be hard for me because while I was making those GAs I was sorting my bundles from IG because of their dreadfull change about passwords in all bundles. I was generating keys from bundles and moving them to some trash bookmark page but it would be super hard for me to find it as i would have to browse about 60 IG mails with passwords :(
It seems they finally fixed it, but now the link has to be recreated:
"This gift does not have an associated email address. To see the content of this page, the creator of the gift must re-submit the email. For further informations please contact our customer support"
I think it's the standard way they handle broken links, last time I had a problem with one of the generated links I also had to resend the gift. Seems nothing has change since then.
No problem. Take your time.
There's a week to deliver the win and even after passing that mark I wouldn't say a thing as it's obviously not your fault. Sometimes things simply don't go as planned.
Thank you, just activated the game and marked as received.
The new system is indeed problematic. I had to create an account for the secondary email I'm using here to redeemthe gift. There's no longer the possibility to simply redeem it based on the code and "forward" it to a different email.
Sorry for the delay with the redemption, but I keep getting an error: "We encountered an error [404], retry in few minutes." Already tried in 2 browsers and waited a day but the problem persists
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that's super strange and looks like second winner has the same problem, both those links were generated from IG Hump 35 while i was making those GAs so it's rather impossible that links were captured because they were live only about 2 days.
Could you send ticket to Indie Gala support with your gift link. They are rather helpful and always answered me in 1 day when I had a problem.
It would be hard for me because while I was making those GAs I was sorting my bundles from IG because of their dreadfull change about passwords in all bundles. I was generating keys from bundles and moving them to some trash bookmark page but it would be super hard for me to find it as i would have to browse about 60 IG mails with passwords :(
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It seems they finally fixed it, but now the link has to be recreated:
"This gift does not have an associated email address. To see the content of this page, the creator of the gift must re-submit the email. For further informations please contact our customer support"
I think it's the standard way they handle broken links, last time I had a problem with one of the generated links I also had to resend the gift. Seems nothing has change since then.
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hope i didn't erase this bundle link, give me some time please as I have tons of garbage to search
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No problem. Take your time.
There's a week to deliver the win and even after passing that mark I wouldn't say a thing as it's obviously not your fault. Sometimes things simply don't go as planned.
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goft link sent to e-mail, IG has changed way the links are generated, can't generate key to not have the same problem as previous also
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Thank you, just activated the game and marked as received.
The new system is indeed problematic. I had to create an account for the secondary email I'm using here to redeemthe gift. There's no longer the possibility to simply redeem it based on the code and "forward" it to a different email.
Comment has been collapsed.