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Thank you
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Hi I just redeemed the link and steam says the code is already activated. Never had this happen before with a gift link. I've put in a support ticket with Humble.
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I've never heard of it either. I always thought Humble generated a key after the gift link is redeemed. My interactions with their support in the past have been great, so I think it should work out. Good luck!
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I just got a response from Humble. They said that since you're the buyer they want to work with you on it.
People on the Steam forum for the game say this duplicate key thing seems to be a common issue with this game.
Frank (Customer Service)
Oct 24, 2020, 11:16 AM PDT
Greetings,
Thanks for reaching out to us! In order to address this, your gifter will need to reach out to us so that we can troubleshoot this with them directly. They can refer to this ticket (#1792835) when doing so.
Let me know if you have any other questions or need further assistance!
-Frank
Humble Bundle
http://support.humblebundle.com/
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Thanks for the update. I opened a support ticket trying to reference the number you provided.
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The key you sent worked! Thanks
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