Sorry,I sent the gift page to an incorrect and/or outdated email address. I will contact the Humble Support to resend order email.
Or can you take me a new link?
You'll have to request support from Humble. I tried having the key resent to me, but it just gives me the link which says that it's already redeemed. :/ Sorry.
I don't have it anymore since this was from the March 2018 Monthly Bundle and my email auto-deletes trash items after 30 days. I put in a ticket with Humble to see if they can do anything on my end. I can't promise anything, though.
Oh no~ But support need Transaction ID. :(
I don't know why my email doesn't work. I didn't do it on purpose. I'm very sorry. Using the email for so long, this is the first.
They might be able to pull it up based off of my email address linked to the account. I dunno. Gonna see what happens. Still waiting on them getting back to me. Worse case, if it ends up being totally lost, I'll have SG support delete the giveaway so you aren't dinged for not redeeming a won key.
I have replaced the link with the actual key for the game (Humble Customer Support came through for me). Go ahead and try and redeem it and let me know if it works.
thanks!
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Sorry,I sent the gift page to an incorrect and/or outdated email address. I will contact the Humble Support to resend order email.
Or can you take me a new link?
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You'll have to request support from Humble. I tried having the key resent to me, but it just gives me the link which says that it's already redeemed. :/ Sorry.
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Could you send me the Transaction ID for the purchase? The Transaction ID will be a 13 character value that begins with X or A.
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I don't have it anymore since this was from the March 2018 Monthly Bundle and my email auto-deletes trash items after 30 days. I put in a ticket with Humble to see if they can do anything on my end. I can't promise anything, though.
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Oh no~ But support need Transaction ID. :(
I don't know why my email doesn't work. I didn't do it on purpose. I'm very sorry. Using the email for so long, this is the first.
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They might be able to pull it up based off of my email address linked to the account. I dunno. Gonna see what happens. Still waiting on them getting back to me. Worse case, if it ends up being totally lost, I'll have SG support delete the giveaway so you aren't dinged for not redeeming a won key.
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I have replaced the link with the actual key for the game (Humble Customer Support came through for me). Go ahead and try and redeem it and let me know if it works.
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Thanks!!! I got it.
https://i.imgur.com/cO3obye.png
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