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Battle.net App + Diablo 3 Installation Problems

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TigerLvr

Ok so I got a new PC a couple weeks ago and I want to install Diablo 3 via the disc. Some time before, I was trying to install the Battle.net App.
Thing is, every time I run the Diablo 3 Installation,it shows that Battle.net is starting up but it has no progress bar and it cuts off my internet connection. I looked for solutions and tried what I could but to no avail.

What I tried:
Running as Admin
Disabling Anti-Virus + Firewall and running as admin
Restarting computer
Updating Windows
Updating Adobe Flash + Java
Making sure Secondary Logon is active and set to start-up automatically
Redownloading Battle.net installer
Downloading Diablo 3 launcher from Battle.net
Downloading Battle.net installer in IE

If anyone at all can help me, I will hug you (virtually).

P.S. I never installed Battle.net on my new PC so I can't kill Agent.exe.

11 years ago*

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9 Comments
blinq

Contact support. You never know.

11 years ago
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Corty

The cutting of your internet connection sounds like a router problem.
You might try to remove your router completely from your network, connect your computer directly to the internet connection, and test again.

11 years ago
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TigerLvr

My connection is only cut off when running the installer. The entire day I had been downloading games off of Steam and no connection problems until trying to install Battle.net.

11 years ago
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jlebuk

Still, u should try, because steam and bnet might have different connection types. and mb try to turn firewall at all

11 years ago
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Asperyules

Delete everything about Diablo 3 and Battle.net,
Install Battle.ney FIRST, then install Diablo 3.I'm not sure if that works, but trying won't harm you ^^

11 years ago
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TigerLvr

I haven't been able to install anything from Battle.net so I don't have any files to delete :(

11 years ago
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Dukaduka1k82

Delete/uninstall all Diablo 3 and battle.net app files first. Allow battle.net through your firewall and download the battle.net app before trying to install the game.

11 years ago
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ss9c1

Why install from disc, it would take longer since newer updates are a complete file replacement, and you end up downloading the same amount.
Does not seem wise to me.

11 years ago
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ss9c1

My suggestion:
Do not bother with the disc. Install the Battle.net app then download Diablo III.

11 years ago
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Closed 11 years ago by TigerLvr.