Where is the support? ):

zzz

Give it a while, they'll get to your ticket sooner or later.

They went next door

hugs

There are under 10 people to answer tickets and thousands of people making them. Furthermore, they don't get paid to do this as a job, its volunteer work they do when they can spare the time. Be patient.

It took 3 weeks to get a reply to my ticket. I'm just waiting for another reply to their question. If it isn't important, just have some patience. As others said, there is only a few people working on tickets and so many tickets to answer.

It's probably because you hadn't made this thread.

Take a chill pill, Jill :)

If it's been less than a week, be patient. Any more, perhaps just give it a friendly bump to see if that helps bring it to someone's attention.

You gotta grease those palms. Steam Support is like any governing body. Reach out to bobo, Lorkhan or jade and slide them a little something. bobo likes animal crackers, Lorkham likes to be told he's beautiful, and jade ... well, you sound like a nice guy and jade's a little twisted, so focus on bobo or Lorkham.

To answer you first question, here.

To answer your second, because they are all doing this in their spare time, meaning it can sometimes a bit long for them to look into it.

taking a 5 minute break.... FOREVER

(there is a shortage of staff, so its taking longer than usual)

I see, I was just curious cuz its the first time they take so long.... To tell you the story guys, someone won my last GA and I tried to contact him with no answers, so after a week I got a new winner, to my surprise the old winner used the key without my notice and now I received a negative feedback just because a person doesnt know how to use this website.

It's really unfair, I have always sent the keys but now I got a 93% because of that dumbass....

It usually takes about half a week or longer for support to contact you.

in posting this pointless thread you should of include what your support ticket was , in case it was something us regular members cloud help you with

I've been waiting for three weeks for support to answer my support ticket to re-add The XCOM Collection so I can make a giveaway.

Steam or SG? :S

Still better than Steam Support.

Pushing support is a good idea if you want to be ignored even longer.

That said I might as well sing a song

HEY, HEY, DSCHINGHIS KHAN