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Help, I won a game but...

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Vee79

Might sound like a stupid question but I'm somewhat new here... I've won a game and when I go to the page the key slot is empty; do I still check the received box and wait to get contacted for the key or wait to check the received box???
Thank you in advance for your help:)

9 years ago*

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17 Comments
SquireZed

No, wait to be contacted. The GA creator has 7 days to send the key, and they do need to manually send the key on their end.

9 years ago
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Deleted

This comment was deleted 2 years ago.

9 years ago
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chuckie001

For now, wait. It may appear in the key slot, it may be sent to your email, it may be given to you by the gifter via Steam chat or sent as an inventory gift. If none of this happens after seven days and the gifter does not respond, you can mark it as "not received".

9 years ago
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Vee79

Ok, will wait then. Thanks a lot for your help:)

9 years ago
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Bombaklats

u might also want to check in the spamfolder in case he send it to you by mail

9 years ago
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Vee79

Thanks, will do that right now

9 years ago
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wbarton

Never mark a win as received until it is activated on your account just to be on the safe side and make sure people don't report you for non-activation.

9 years ago
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FreekillRS

your picture explains my life
congratz on 1k games thou

9 years ago*
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wbarton

Thanks!

9 years ago
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Vee79

Ok, thanks for your good advice. I activated all of my win, but never realised I had to do it before marking them as received,
will do so in the future:) Thanks

9 years ago
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wbarton

You don't technically have to, it just keeps other people from getting the wrong idea.

9 years ago
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vinirockman

When you win a gift, some of them like to give it away via chat, some via e-mail, some of them via SteamGifts itself (link or key).
Read the description of the giveaway, most of giveaway people write how they will send the gift (chat/add, e-mail or steamgifts).
Til you receive any contact, just be alert in those contact ways. :)

9 years ago
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Vee79

They're is no description in the GA, but it's good advice. Will just give it some time and see.
If I don't get any news after a couples days, is it considered OK to contact the GA creator and ask?

9 years ago
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Khalaq
(Senior Moderator)

While there's no rule against it, it usually comes across as being "pushy" or "demanding." It's best to just let them contact you. In the event that they don't, marking the gift as "not received" usually gets their attention. )

9 years ago
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Vee79

Yeah, that's what I though, thanks for the advice:)
Will just give it time and wait, seem it's what I need to do.

9 years ago
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EViLiSLuRKiNG

Just joined 3 weeks ago and 3 wins not bad

You may want to go here so next time you have to ask a question that can be answered there you will not need to ask here..

http://www.steamgifts.com/about/faq

Enjoy enjoy the site and i would say good luck but it seems you already have plenty of that

9 years ago
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Vee79

Yeah, it seem I am lucky. Everytme I created a GA, I've won one not long after.
It must be my good karma;) I had already read the FAQ, I just wasn't sure if I should
write it as received or not... Thanks for your answer, and good luck to you:)

9 years ago
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Closed 9 years ago by Vee79.