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What catagory should I put this in for support?

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jaimerider

I won a Magicka DLC pack giveaway. The GA creator sent me a humble bundle link to Magicka and 2 DLC. What should I tell support? I already have Magicka, so I have not redeemed what he sent me. While I hope that it was a mistake, what should I do if it wasn't a mistake and he just selected the wrong game?

EDIT: I forgot to write this at first, I am trying to get into contact with him.

1 decade ago*

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4 Comments
AtomicWoodchuck

Speak to the gifter first and explain the situation. Either he/she will buy you the full DLC pack to fulfil the giveaway, or he/she won't, and you will have no choice but to mark it as "not received".

I'd certainly talk to the gifter, and give him/her a chance to make things right before involving Support.

Good luck :)

1 decade ago
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Badgerized

+1

1 decade ago
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jaimerider

Oh yes, of course. I have been trying to get into contact with him. :D Still, thank you for the advice. :P

1 decade ago
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bobofatt

Categories don't matter too much besides "Suggestion". Most fall under "Other". We can't sort by category anyway.

1 decade ago
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Closed 1 decade ago by jaimerider.