You can ask support for a new winner. Give "suspension" as reason.
Is the suspension permanent or just for a couple of days? In the latter case you can just wait.
Edit: A suspended member can not view the key.
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FYI - If they were suspended after you sent the key (sounds like it since you said 'last week'), make sure that they haven't VIEWED the key, before requesting a new winner.
Before the key (serial number), on the Winners page, there should be a green eye ... this means the key was viewed.
Recommendation from SG staff is that if the key has been viewed, DO NOT request new winner, simply submit a ticket for key to be marked as received ... this is what I was told a few years ago when this happened to me.
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I put up a few giveaways last week and most of the winners have left feedback. There's only one left and when I check the SG profile of the winner it says "Suspended". Can this person view the key that I "Sent" after the giveaway and leave feedback or are they blocked from doing that?
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