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A question about re-rolls

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Tzaar

Recently, I had a giveaway winner who didn't log in to SG for over a week and wouldn't accept my friend request on Steam, so I asked for a re-roll. It's now been several days since the new winner last logged in (though not a week or more yet), and so I am curious --

What happens if the original winner logs in and claims the key he/she was sent as the original winner before the second winner claims it? Can the original winner still see the sent key despite the GA being re-rolled?

Now, what about a case where the original winner notes a key but doesn't activate it right away for whatever reason (and therefore can't mark it as received), a new winner is chosen through a re-roll, and the original winner decides to finally activate the key before the re-rolled winner can claim it?

Has anyone ever had this happen to them? Worst case scenario, I suppose I would have to buy another copy for the 2nd winner.

8 years ago

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16 Comments
Momo1991

Sounds like a question for support :-)

8 years ago
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Tzaar

You're supposed to know everything! ;)

8 years ago
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Momo1991

Mullins knows everything :-p

8 years ago
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Mully

i just repeat what i read in the forums :3

8 years ago
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Mully

keys need to be manually sent by the creator when a ga ends (unless it has more than 50 copies = automatic).

i think you can remove the key after sending it, so the person can't see it when he/she logs in on sg.

8 years ago
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Tzaar

Thanks for the reply. Any idea if the key gets removed automatically for a re-roll? I didn't know I could remove the key and the GA has already been re-rolled ...

I swear, giving away games is sometimes a pain in the ass. LOL.

8 years ago
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Mully

misskpavd already replied to that (i had no idea :3 ).

8 years ago
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Tzaar

No problem, and thanks for your help.

I just spent the last 3 days trying to contact a winner to no avail, and didn't want any more unnecessary complications haha.

8 years ago
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This comment was deleted 2 years ago.

8 years ago
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Tzaar

Awesome! That's exactly what I wanted to know. Thanks.

The 2nd scenario was just something I was curious about. Extremely unlikely, I know, but I suppose it could happen - particularly if someone wanted to troll. I did check to be sure the winner hadn't activated the game before asking for a re-roll, and that made me ask myself "but what it he wrote the key down to activate later?"

8 years ago
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aElder

In your case he didn't log in here so couldn't happen.
It can happen, in that case probably new winner will mark as not received.
I would do a ticket and exlain it. If previous winner activated it would be pretty easy to track and revert the reroll and probably suspend him temporally.
If he traded or sold or gifted to other, would be harder to separate from a case of you being the guilty.

8 years ago
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Tzaar

Yeah, I actually had two re-rolls this week.

The first was explained in the original post. The second re-roll - the original winner just never activated the game or marked as received, despite being on SG every day, and wouldn't accept my Steam friends invite so I could ask what was up. I had to take screenshots of the sent key, my friend invite, etc just to get the re-roll -- basically a big pain for giving a free game to someone. Fortunately the second winner for that GA activated immediately and marked as received.

Just trying to keep my profile neat and tidy and black-mark free is all. :)

8 years ago
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aElder

Hope you better luck in the future :)

8 years ago
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cg
(Administrator)

The second scenario has definitely occurred, and what happens is the winner gets reversed back to the one that redeemed the gift, so the giveaway creator can receive the proper CV and feedback.

8 years ago
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Tzaar

Excellent! Thank you.

8 years ago
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aElder

The problem comes when the key is activated by other account. So it's difficult to know if original winner, new winner or creator gave to someone else. How is addressed in that case? Credibility goes to the cleanest profile? Highest rank? Older account? A mix? or it can't be disclosed publicly.

Thanks for popping in on the topic, although you put the site on maintenance while I wrote this on my mobile yesterday night before going to sleep, so you appeared on my top ten most hated people (sure XD)

8 years ago
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Closed 8 years ago by Tzaar.