You should check out this thread where someone had the same problem https://www.steamgifts.com/discussion/BXsjl/won-2-copies-of-the-same-game
Comment has been collapsed.
For the invalid one you can agree to cancel it with the giveaway creator, otherwise a re-roll would mean someone else has to decide whether to cancel or have the giv creator either leave it as not received or have to locate a new copy of the game.
Comment has been collapsed.
in this instance you wanna just want to comment inside the invalid key's comment section that it is invalid and additionally you have won it already both.. explain to them that if they have the valid key to replace it with then they are welcome to a reroll. otherwise i'd probably just give them permission to delete as well, but that's just me. -assuming they look clean otherwise as far as activations & dual wins. if they look dirty in those ways, then mark it not received after the weeks up.
Comment has been collapsed.
Thanks for the help guys! i posted this comment : https://www.steamgifts.com/go/comment/j2Ag0t9
Comment has been collapsed.
58 Comments - Last post 5 minutes ago by Zlia
1,094 Comments - Last post 15 minutes ago by Gamy7
120 Comments - Last post 1 hour ago by Sh4dowKill
31 Comments - Last post 3 hours ago by BlazeHaze
15 Comments - Last post 5 hours ago by funnyduck99
67 Comments - Last post 6 hours ago by hallak65
46,874 Comments - Last post 7 hours ago by adambiser
2 Comments - Last post 21 seconds ago by Zlia
27 Comments - Last post 3 minutes ago by kctan
41 Comments - Last post 21 minutes ago by Zlia
31 Comments - Last post 1 hour ago by Cjcomplex
2,761 Comments - Last post 1 hour ago by Chris76de
534 Comments - Last post 1 hour ago by LieEater
7,995 Comments - Last post 1 hour ago by Peiperissimus
The code from the first giveaway was invalid so I tried the code from the second giveaway and it worked. Do I just mark the giveaway with the invalid code as not recieved?
Comment has been collapsed.