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Hello sazzy40.
We understand your concern; however, as you may know trading is no longer a part of SteamGifts, and as of October trading has been moved to www.steamtrades.com.
Since these two services are now separate, the support systems are no longer integrated, and the SteamGifts team is unable to assist with SteamTrades related matters. For issues regarding negative reviews, SteamTrades offers a voting system to help with their removal. If a user has received a negative review, they can reply to the review on their SteamTrades profile. Both the negative review, and their reply will then be displayed to the community, and the users of SteamTrades will be able to vote on whether they feel the review is deserved, or whether it should be automatically removed from their profile.
As the support team at SteamGifts cannot assist with trade related issues, we will close this ticket. Thank you for your patience and understanding.
Have a nice day.
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