Do you use twitter? If so contact their support account with your problem and the case # you'll find at the end of the auto-reply email you got from them (it's near the end of the email). They are usually faster at replying over there - due to the small team they are and tons of emails they are getting.
They will change the account back and force a password reset for you.
As far as I know their database has not been compromised, but they could make a few changes so that it would not be that "easy" to change the email-adress if you get access to someone elses HB-password.
And as usual. if you use the same password on other sites then go change them asap!
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Not helpful at all... even if you use 100 digit password if you get key logged it doesn't matter... As far as i know i wasn't key logged and my password isn't something you can just guess (it has 6 letters 5 numbers and lower and upper case letters). I would guess the password was stolen from another site/forum.
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DO NOT USE THE SAME PASSWORD ON MULTIPLE WEBSITES
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I have a backup of my Keepass file stored online, so I can access it everywhere (at least until the point where I made the backup).
Maybe Peroxide does the same.
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It's stored locally so I have the ability to access it? I don't change my passwords daily nor am I signing up to new sites so a simple copy of the database suffices.
Alternatively, you could do as Dopefish states and store it in a Dropbox or something similar. I personally don't as like I said, that's one of the reasons I don't use LastPass. I don't want my encrypted passwords on someone else's server!
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I just tell all my passwords to my dog, he will remember them. They are encoded in bark sounds. No one will ever break that code, ha!
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That sucks. There are a couple of possibilites: 1. you have a keylogger, therefore, somebody got your data through it. 2. You have a simple password and somebody managed to guess it with checker.
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After retrieving my account i asked them if they have ever thought of putting at least email confirmation on email changes and password changes. This is what they responded with:
"Hey there,
We are already working on more account security solutions so keep an eye out in the future.
AJ
Support Ninja
Humble Bundle"
This is nice to hear :D.
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Hey man, how long did it take you to get your account back? I'm in the same shit, someone changed my email, now idea how o-o
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Hahahah so you guys remember how I was being a dick here 2+ months ago? Hahahahah yeah now the same thing happened to me, serves me well lol :(((
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I just received an email saying my email was changed to con02@nm.ru. Did this happen to anyone else ? Was their database somehow compromised or was my password compromised? HB just emailed me back that they are experiencing a high amount of emails sent to them and it might take a few days to email me back -_-.
Well i'm starting to use LastPass from today :D. Thank you for the help, after i tweeted them, they emailed me and asked me for some info. I'm now waiting for response.
Ok i just got back my account and the 4 games that were unredeemed are still there :D. Russians probably hijack HB accounts to download the DRM free versions for pirating... or at least that's my guess. Anyway now i'm using a 100 upper and lower case letters with numbers, so i doubt that will happen again :D.
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