Well, I wanted to start paying for the product and started entering the custom price.
I started entering the $3.50 and pressed enter... IndieGala turned it into a $10 price...
Then I wrote in $3,49 and instead of being $3,49 it actually was $349... WHAT?

So basically they don't recognize commas and they just randomly change the prices...
They could fix it easily, yet it's not been fixed for years now.

Not saying that it's something malicious. But if it's not that then it's extreme laziness from that disrespect towards the consumer.

Giveaways

7 years ago

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Do you think that those issues should be fixed?

View Results
Yeah, it's about time.
Hell nah.
What did you expect? It's IndieGala...

You should see the price entry box on Cubic Bundle…

7 years ago
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Would you like to elaborate? I haven't actually seen it and it seems to have ended now :D

7 years ago
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It was similar to hoy PayPal works now, typing in a number started it from the right side and you moved the amount to the left. In itself, this was not uncommon, but if you wanted to change the amount, it started from the beginning, not where the cursor was. And they had a pre-defined amount in there already. Additionally, sometimes selecting the entire text and deleting did nothing. So it was easy to accidentally type hundreds of dollars in there.
It wasn't a huge issue, but enough to get some mentions in their bundle threads.

7 years ago
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That's pretty dumb... Like really dumb :D
IndieGala has always been a bit of a joke to me after they deleted my account which had about 20 spare keys for giveaways. They never even really acknowledged my issue. So I'm not surprised to see that them be so out of touch with everything.

7 years ago
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Not much they can do if they don't know about the problem. Best to report it to them.

7 years ago
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I have.
But also I doubt that they don't know about it. Unless I truly am the only person to just notice those two mistakes. All they'd have to do is make a test purchase.

7 years ago
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Flows that are obvious to you may not be to other users. It would never occur to me to put a coma instead of a point in this case, and it's the first time I see a non-German user do it.

7 years ago
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True. At least with the commas. But I'd think that they'd notice the changing price? Well, maybe not. I just got frustrated at that, so I might not be thinking straight.

7 years ago
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Not saying that it's something malicious.

They overcharged me and then locked (and later deleted) my account when I brought it up with them.
Pretty sure it's safe to say it's malicious.

7 years ago
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I'd say the chances are 50/50.
These guys actually do seem to be genuine idiots.

7 years ago
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View attached image.
7 years ago
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BBBBBump! ;)

7 years ago
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7 years ago
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Yeah, it depends on the area you live in.

7 years ago
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I thought only the french use commas for separating decimals. I think if u put . instead of , it would work.

7 years ago
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Yeah, they don't recognize commas but they do recognize periods. But also the Baltics use commas and I think some of Scandinavia(?).
As to others I can't say.
EDIT: thenevernow showed a good graph about this

7 years ago
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but if you're from the UK why do u use commas lol

7 years ago
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I'm not. It's mostly to get the Estonians off my back, since they always seem to be interested in adding other Estonians.
Also as to looking at my profile... StopStalking!

View attached image.
7 years ago
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oops :/

7 years ago
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Practice what ya preach, man!!! :O

7 years ago
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English way is periods, I think sites generally use that standard.
(the horror starts when during modelling you use an english software with periods in it as output, then add it to a university's localized program that uses commas and can't use it as an input :D )

7 years ago
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The comma as decimal mark is actually used in most European countries outside of the UK.

Here is the full list if you scroll down a bit:
https://en.wikipedia.org/wiki/Decimal_mark

7 years ago
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Greeks too. We always use commas for decimals.

7 years ago
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$1,000,000.00
This is how the comma and dot works

Also their site is shit

7 years ago
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7 years ago
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Hard to normalize something when not everyone uses the same system, according to that chart about 48% use commas, 44% use dots, and 8% use other stuff.

7 years ago
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I think Paypal geolocates you and uses commas and dots accordingly. Still I find their new "send money" interface a mess.

7 years ago
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No, they don't

7 years ago
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I think they do around here, but ok.

7 years ago
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In their country (which is irrelevant) and in IndieGala's country (which is very much relevant).

7 years ago
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Why not just make two possibilities? Good sites do it. :P

7 years ago
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(ヅ)_ヲ The difference is minimal.
But yeah, they should probably have the option to choose.

7 years ago
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Well, the main difference is about $345,51 :D
(Times how many people make the mistake)
It just annoyed me at most part.

7 years ago
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LOL, I would dispute this, but you're right in a way.

7 years ago
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7 years ago
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View attached image.
7 years ago
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the good countries *

View attached image.
7 years ago
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Not in my country.
In my country is like this: 1.000.000,00 $
But indie gala uses this format: $1,000,000.00

7 years ago
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Well, I never said they were doing it right! ;) All I said is that there's no "right" or "wrong" since the world is definitely split on the topic.

7 years ago
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I'll completely agree with you, their website sucks hard.

7 years ago
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Why using dot, when you can write it like :

1 000 000,00

¯\_(ツ)_/¯

7 years ago
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so that they could avoid confusion

7 years ago
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I wonder what happens if someone pays 349$ and they refuse to cancel it

7 years ago
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7 years ago*
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At that point you just go to your bank and dispute it.

7 years ago
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with paypal its the same. just bring up a dispute and bäm. ypur paypal gets your money back.

7 years ago
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Never had such issues there tbh...

7 years ago
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bump!

7 years ago
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I also never noticed this. I don't buy much from there anymore I guess.

7 years ago
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Yeah, I mostly don't either. They usually have awful bundles. I only bought this for Paradise Lost and Tempest.

7 years ago
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I buy most of their bundles as a collector, never really paid much attention to whether the games are good or not :D

7 years ago
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Thank you!
bump

7 years ago
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Bump!

7 years ago
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I started entering the $3.50 and pressed enter... IndieGala turned it into a $10 price...
Then I wrote in $3,49 and instead of being $3,49 it actually was $349... WHAT?

Hold on a second there, mate.
First you used a dot, and they messed it up into a tenner.
Then you thought "screw them" and lowered the price you were gonna pay with a cent and tried to write it with a comma, and they changed that to $349.
Seems like they want your money bad, yo.

Nah, for reals, why did you move from $3.50 to $3.49? :D

7 years ago
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Well, as to moving from period to comma, it's because as I'm from Europe, I use the comma. But I also know that I should use the period, so I constantly shift between the two :D

But I did remove that $0,01 out of spite. Petty power gets into the heads of petty men. :D

7 years ago
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But I did remove that $0,01 out of spite. Petty power gets into the heads of petty men. :D

Hahaha. Love it.

7 years ago
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Bump

7 years ago
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Sounds like that one time, when I spent 100€ on a groupees bundle because the payment system suggested it and i didn't doublecheck. XD

7 years ago
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decimal comma > decimal point

time's ripe for a ww3 anyway ...
then we can "fix" that as well

🐋

7 years ago
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Finally, a righteous goal!!!

7 years ago
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i know right ... never thought before of what could
be improved, when time's right to bang again

7 years ago
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Well, for once I believe Americans are doing it right. A list of values with decimal comma gets very messy and hard to read (especially with a variable width font with bad spacing):

"The somethingmeter detected the following values: 42,34, 33,43, 23,44, 12,32, 27,37, 432,4, 342,1, 3,3, 1,2."

A decimal point solves the issue and it is much cleaner visually:

"The somethingmeter detected the following values: 42.34, 33.43, 23.44, 12.32, 27.37, 432.4, 342.1, 3.3, 1.2."

Of course, using a thousands separator reverses the problem, but that is entirely optional unless you are working with huge numbers.

7 years ago
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you're right on the readability part, as comma is used to space things apart and point usually ends them ... overall with
different systems are just bothersome and a mess, that can result in fatal miscalculations (as known [or not] in recent history)

https://mathspig.wordpress.com/category/lists/10-biggest-mathematical-disasters-in-the-world-lists/
math is quite abstract ... for our (still) chimp-like brains (some more some less) its a overall a difficult concept to grasp

7 years ago*
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Bump 😊

7 years ago
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bump

7 years ago
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So basically they don't recognize commas and they just randomly change the prices...

don't use a comma then, and the issue is solved? xD

7 years ago
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Don't use fahrenheit, problem solved :D

It's the same kind of advice xD

7 years ago
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i actually agree with that. same for miles.. i live in non-metric area and would prefer it if i did.

i get your point though, but you have to use the symbol relating to the currency they choose. not you choose. that's like me calling EU and telling them i want my cords to be 3yards long because 3meters is too long.

7 years ago
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It's more like site coding problem, not user problem.

IndieGala doesn't state anywhere "use dots". So people use decimal symbol they're used to. When I write "3,59" on HumbleBundle page it converts it automatically to "3.59" and everyone is happy. When I write it on IG it converts it into "359"...

And yeah, I have to use on university Windows with english as base language, as HPLC software is USA-made and program doesn't accept " , " as decimal point (it's set as default in my native language). So I know what you mean :D But it's special software, not internet site that should be easy to use for all people. Not matter if they're from USA, Germany or Antarctica.

7 years ago
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well i mean if you know about it, it's not really a problem, but yes it could certainly be more forgiving and correct it for you. it's very clear whichever is chosen it means the same thing regardless of which currency you're working with. i certainly can't argue there. i just kind of think it's overkill to complain about, other then too indiegala themselves. too each there own though, i'm not trying to bash the thread, it's still fine with me.

7 years ago
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Bump

7 years ago
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Bump!

7 years ago
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IndieGala will not let you pay more than $50 for a bundle anyway. Even if you missed the mistake it wouldn't have gone through.

7 years ago
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this

7 years ago
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Well, at least there's that.

7 years ago
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View attached image.
7 years ago
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Everyone who uses a comma is wrong.

Also anyone who doesn't speak English, drive on the right side of the road, use Fahrenheit, Feet, and Pounds, spell "Color" and "Center" properly, and drink "Coke" instead of "Soda, Pop, or Cola" is also wrong. D:

Did I leave anyone untriggered? :P

7 years ago
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just in case anyone took me seriously, I was completely kidding.

Here's a Kappa to help signify my jokingness.

http://i3.kym-cdn.com/photos/images/newsfeed/000/925/494/218.png_large

https://www.youtube.com/watch?v=qa9v7AcYh-8

7 years ago
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Closed 5 years ago by zeruel132.