Bad move. You don't mark as received when it's not the game that was being given away. EVER.
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if i was spos to get bad rats but accidentally got sent skyrim.... i would mark as received lol, no reason to be a douche when your the one benefiting lol, its a key so not like the receiver knows you made a mistake, you cant take it back once you use the key
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Interesting. I guess you have to send him the correct key too and write off the other one as an extra gift. Then buy a new bundle or trade for a new Alana Wake CE key and send it to the other winner.
Edit: Responding to your edit, there was nothing else to do but send the correct key. Like I said, write it off as an unlucky loss, be happy that you've made someone else very happy and move on.
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The solution is simple - provide him with the correct key and take the loss. Your unlucky day, his lucky day. If you don't have one, you'll have to pick up another.
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don't send them anything before contacting support. explain the situation, then contact both kids and offer them a nice cup of shut the hell up. if they receive it well, you're in luck. otherwise, well, you'll just have to cross that bridge if and when you get there.
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If you cant give him/her the correct game, you will have to deal with a 'Not received' in your profile...
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Something similar happened to me. Have a look at this discussion.
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We can't see support tickets of other users silly :)
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Easiest thing now would be to get another copy for $1 and give the right key to the winner.
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So I created an Alan wake giveaway because it's cheap
But I sent the collector's edition to the american nightmare winner and he activated it.
Any idea what should I do now?
Ok so another round of awkwardness:
I sent the collector's to nightmare winner then sent the nightmare saying don't activate the first and he activated both.
I kinda fell I have bad charma...
Edit: sent this to support
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