Hey, do you guys having also problem with buying anything on Humble Bundle page or it's just me?
I have old debit card and a new one and when I was trying buy anything, 1st 1$ bundle, Humble Monthly, Freedom Bundle or whatever I just got a blank background and on page adress I see ending called: "rejected=auto"
I also tried few browsers, PayPal account. Nothing works :(

Edit:
In website adress I got this:
https://www.humblebundle.com/monthly?s=rejected-auto

7 years ago*

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Do you have something like ghostery ?

7 years ago
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On this white card when you usually see everything after purshase, like confirmation, e-mail adress used to buy bundle etc. I have just nothing, just blank blackground

7 years ago
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I know you are talking about that white rectangle-popup, isn't it ?
try disabling your extensions, adblock, ghostery, whatever do you have

7 years ago
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problem is I have nothing, it's fresh, clean browser, also I had this problem on every browser

7 years ago
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Oh in this case maybe you should wait a couple of days, if the card is new, maybe it's not "ready"

7 years ago
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I don't think it is a reason cause I have 2 debit cards. One old, ich I used almost every week to buy something and new one. Both didint work only on Humble Bundle page.

7 years ago
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Oh that's weird, in this case I'd contact humble bundle support

7 years ago
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already contacted, but I don't think they will help, anyway thanks for propositions

7 years ago
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Yes, I have ghostery, noscript, adblock plus.
I have the same question.

7 years ago
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Check my reply to OP, last comment in the thread.

7 years ago
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7 years ago
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I have it on too but can buy everything.

7 years ago
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7 years ago
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I had a problem with mine as well, and I used uBlock as well. It ended up using paypal to go through the card was what worked for me, but it was very frustrating. Support basically told me to kill all extensions, and try other browsers as well. I think the issue is a bit deeper than extensions that used to work a little while ago.

7 years ago
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I didin't use anything in my browsers, it's 100% clean

7 years ago
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Open it in private window and try agai.

It may be some addon or extension or w/e that is messing it up.

7 years ago
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Thanks for propositions, but I was trying on clean browser, without VPN, adblock or anything =/

7 years ago
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You can try it on your phone or contact your bank, they may need to enable the card for online/international purchases.

7 years ago
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card is ok, I can pay normally on other site or in shops. Only HB page have this weird problem

7 years ago
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Then talk to HB support since that's the appropriate channel.
¯\_(ツ)_/¯

7 years ago
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Why you ask us? There is a Humble Bundle support -.-

7 years ago
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because he is resseler and is affraid of contact with them :)

7 years ago
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Steam/Valve is a reseller too. If you have a question you use the support too or not?

7 years ago
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lol , right :D
definitely the same situation... comparing official platform like steam with greymarket resselers who have problems while breaking the rules of store/organization ( HB rules in that case ) :>

7 years ago*
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Why Steam is official and HB not? Steam do the same like HB.

7 years ago
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Steam lets you buy a lot of copies of games, but it's limited too. I don't know how many, but I read someone putting out a number somewhere. I think 10 copies of a game per day? Maybe it's 5, though.

So that's sort of a block.

7 years ago
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it's 10 per hour.

7 years ago
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you dont understand @marsHm311oW .
HB is official store. and have rules. recu is resseler. HB do not support greymarket resselers...

7 years ago
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What is recu?

7 years ago
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omg, the guy you responded in this topic? :)

7 years ago
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He never said he is a reseller.

7 years ago
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exactly.
it's not a thing you are saying in big talk ;)

7 years ago
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First you should give some proof of my "massive" resell. I know you love me and you following me

7 years ago
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well, then tell us how many suspensions you got on group buys? :)

7 years ago
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these suspensions was for bumping to often my theards, not for MASSIVE resell. If you wold like to know.

7 years ago
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Humble Bundle support never help me with my problem. I already contacted to them but I don't think they will do anything ( as always)

7 years ago
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it's not strange for me in that case :)

7 years ago
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Cannot sign it. I got every answer after some hours.

7 years ago
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Well, they reply, but never solved any of my serious problems. They just respond like "we have new keys in stock, sorry for trouble" but I didin't got a help when problem was conected with my account or payments

7 years ago
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to much multibuy transactions, they got you finally and blocked your payments methods (yes, they can do that)

7 years ago
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Is it a pre-paid card? Like where you deposit money in it to buy stuff, like a debit card.
Skrill hates pre-paid cards and doesn't accept it, I can't pay with my pre-paid card too and I use my CC to buy stuff there.

7 years ago
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I have 2 normal debit cards.
I already bought few bundles with my old card but for some reason I can't buy on HB anything, even cheap bundle.
And with my second, new card is same problem
Also I tried via PayPal but my order is instantly canceled

7 years ago
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Have you tried a different browser? I've never tried a debit card.

7 years ago
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I tried 3 browsers, 2 debit cards and also my PayPal account.
with PayPal my order is instantly canceled. With debit cards I got this weird blank picture.

7 years ago
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Then ask PP support.

7 years ago
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Do you have a ban on your account? Have you ever done a chargeback? If you are being automatically cancelled when you try to place an order then something isn't right.. it could be a lot things. You need to contact support and ask why you are auto declined.

7 years ago
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Already asked but propably I will not got useful answer. And not, my account is not banned I still have access to all my games wich I bought in past months

7 years ago
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By ban on your account I was referring to a purchasing ban. If it were just a purchasing ban you would be able to access anything in your account but not be able to purchase anything.

Are the debit cards and the paypal account tied to the same bank? If so you might want to check your bank to see if something is wrong.

7 years ago
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Nope, PayPal is conected to diffrent acoount. I have 2 bank accounts and both seems to be blocked.

7 years ago
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Then it's most likely a HB issue.

Have you tried to buy different things from the store? Is it just one bundle? Sometimes there are a limit to how many bundles you can buy.

7 years ago
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I tried buy Star Wars bundle, Freedom, Monthly, pay to BTA for another bundle. Every purchase is failed =/

7 years ago
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Hopefully the HB support will be able to help you.

7 years ago
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BTW this TribalSage, one of the admin of the Tents group you're apart of, not sure if you knew that or not cause my name is different on here. You are more than welcome to add me if you like.

7 years ago
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Strange, never happened to me. Maybe the problem is in Paypal and not Humble Bundle? If it's a new card, did you renew it on Paypal, so they can charge you?
Try not using VPN, they can see if your location is constantly changing when you're logging in on your account and thus can block the access because it might be someone trying to steal your account, but they wouldn't know that. Contact support and they will help you. ^_^

7 years ago
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Didint use VPN (hate this stuff), also in my case one day I normally bought bundle, in other day I just got insta cancel. And it was with one card with 2 diffrent bundles

7 years ago
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Did you, by any chance, buy an obviously large amount of the same bundles/games on a regular basis? Because HB is the only bundle site which is incredibly allergic to people trying to resell their stuff and they tend to block users who obviously farm keys from them. (Which is ironic, when you think of sites like IndieGala or OutakuMaker which essentially subversively encourage reselling.)

7 years ago
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Well I bought sometimes few bundles, but Humble Bundle allows to buy few copies of same bundle. Some bundles have limit to 1-2 some to 7 (like this past with The Best of 2016)

7 years ago
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Hi bro,
Added you on Steam to discuss something

7 years ago
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I have got the same problem..... but if I pay with the paypal account of my girlfriend, it does work

7 years ago
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Hmm, sadly I don't have diffrent person PayPal to test it

7 years ago
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Hello
I closed Kaspersky antivirus and finally completed my paypal payment successfully.
You should give it a shot.

7 years ago
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Didin't have any antivirus except this from Windows ^^
The better thing is I have failed 5 times with orders, and humble support says "we don't see any failed orders"

7 years ago
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This is what I got when I try buy Humble Monthly:
https://www.humblebundle.com/monthly?s=rejected-auto

7 years ago
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Only thing i can suggest is to look over they knowledge article, and then contact a ninja (Humble Support Staff) at the bottom of this thread: https://support.humblebundle.com/hc/en-us/articles/206558898-Purchase-failure-assistance

7 years ago
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Hi there!

Thanks for contacting Humble Support! Unfortunately, due to abuse from some users, we are unable to accept payment from prepaid credit cards for the Humble Monthly at this time. You can still purchase the Monthly using a non-prepaid card or PayPal. I sincerely apologize for the trouble. If you have any other questions or concerns, please let me know. Have a good day!

Thanks!

-Phil
Humble Bundle

7 years ago
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My reply to them

You guys will happily accept money from people who will resell these games later on sites like g2a and kingiun but for people residing in countries like mine with limited resources and paypal already not working, this becomes a abuse issue? That is really pathetic. My card was issued by a bank here and its the only working card that works on internet. Neither you guys add more payment options like skrill/money bookers to facilitate users from these countries, so i guess humble in your opinion should only be limited to Europe and America? I really hope you will pass my review to the higher management.

7 years ago
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Reselling is a smaller issue than how easy it is to chargeback those cards or use an actually stolen one. In those cases, both HB and the game publisher actually lose money, even if they revoke the key.

7 years ago
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I dont think its even possible to chargeback with prepaid cards, only you can use a prepaid card to add new payment method and buy lots of copies, my card is linked to a bank debit account, but still count as prepaid, also they can add more payment methods, you can even chargeback on paypal, on the other hand skrill/moneybookers dont support chargeback. I`m sure its because of resellers they made this rule.

7 years ago
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They said PayPal, problem is even with PayPal it's not working

7 years ago
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7 years ago
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My old card worked for something like 1 year on HB site, but 2 weeks ago it's stopped work.
I make a new one and this card also didin't work

7 years ago
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Ok, I was dumb. I got limit for internet transactions set to zero, that's why I got blank background after trying :p
Thank you all for help anyway :)

7 years ago
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Closed 7 years ago by recu.