I know you are talking about that white rectangle-popup, isn't it ?
try disabling your extensions, adblock, ghostery, whatever do you have
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I had a problem with mine as well, and I used uBlock as well. It ended up using paypal to go through the card was what worked for me, but it was very frustrating. Support basically told me to kill all extensions, and try other browsers as well. I think the issue is a bit deeper than extensions that used to work a little while ago.
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Why you ask us? There is a Humble Bundle support -.-
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because he is resseler and is affraid of contact with them :)
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Steam/Valve is a reseller too. If you have a question you use the support too or not?
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lol , right :D
definitely the same situation... comparing official platform like steam with greymarket resselers who have problems while breaking the rules of store/organization ( HB rules in that case ) :>
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Why Steam is official and HB not? Steam do the same like HB.
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you dont understand @marsHm311oW .
HB is official store. and have rules. recu is resseler. HB do not support greymarket resselers...
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to much multibuy transactions, they got you finally and blocked your payments methods (yes, they can do that)
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Is it a pre-paid card? Like where you deposit money in it to buy stuff, like a debit card.
Skrill hates pre-paid cards and doesn't accept it, I can't pay with my pre-paid card too and I use my CC to buy stuff there.
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I have 2 normal debit cards.
I already bought few bundles with my old card but for some reason I can't buy on HB anything, even cheap bundle.
And with my second, new card is same problem
Also I tried via PayPal but my order is instantly canceled
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Have you tried a different browser? I've never tried a debit card.
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Do you have a ban on your account? Have you ever done a chargeback? If you are being automatically cancelled when you try to place an order then something isn't right.. it could be a lot things. You need to contact support and ask why you are auto declined.
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By ban on your account I was referring to a purchasing ban. If it were just a purchasing ban you would be able to access anything in your account but not be able to purchase anything.
Are the debit cards and the paypal account tied to the same bank? If so you might want to check your bank to see if something is wrong.
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Then it's most likely a HB issue.
Have you tried to buy different things from the store? Is it just one bundle? Sometimes there are a limit to how many bundles you can buy.
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Hopefully the HB support will be able to help you.
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BTW this TribalSage, one of the admin of the Tents group you're apart of, not sure if you knew that or not cause my name is different on here. You are more than welcome to add me if you like.
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Strange, never happened to me. Maybe the problem is in Paypal and not Humble Bundle? If it's a new card, did you renew it on Paypal, so they can charge you?
Try not using VPN, they can see if your location is constantly changing when you're logging in on your account and thus can block the access because it might be someone trying to steal your account, but they wouldn't know that. Contact support and they will help you. ^_^
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Did you, by any chance, buy an obviously large amount of the same bundles/games on a regular basis? Because HB is the only bundle site which is incredibly allergic to people trying to resell their stuff and they tend to block users who obviously farm keys from them. (Which is ironic, when you think of sites like IndieGala or OutakuMaker which essentially subversively encourage reselling.)
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Hello
I closed Kaspersky antivirus and finally completed my paypal payment successfully.
You should give it a shot.
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This is what I got when I try buy Humble Monthly:
https://www.humblebundle.com/monthly?s=rejected-auto
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Only thing i can suggest is to look over they knowledge article, and then contact a ninja (Humble Support Staff) at the bottom of this thread: https://support.humblebundle.com/hc/en-us/articles/206558898-Purchase-failure-assistance
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Hi there!
Thanks for contacting Humble Support! Unfortunately, due to abuse from some users, we are unable to accept payment from prepaid credit cards for the Humble Monthly at this time. You can still purchase the Monthly using a non-prepaid card or PayPal. I sincerely apologize for the trouble. If you have any other questions or concerns, please let me know. Have a good day!
Thanks!
-Phil
Humble Bundle
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My reply to them
You guys will happily accept money from people who will resell these games later on sites like g2a and kingiun but for people residing in countries like mine with limited resources and paypal already not working, this becomes a abuse issue? That is really pathetic. My card was issued by a bank here and its the only working card that works on internet. Neither you guys add more payment options like skrill/money bookers to facilitate users from these countries, so i guess humble in your opinion should only be limited to Europe and America? I really hope you will pass my review to the higher management.
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I dont think its even possible to chargeback with prepaid cards, only you can use a prepaid card to add new payment method and buy lots of copies, my card is linked to a bank debit account, but still count as prepaid, also they can add more payment methods, you can even chargeback on paypal, on the other hand skrill/moneybookers dont support chargeback. I`m sure its because of resellers they made this rule.
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Hey, do you guys having also problem with buying anything on Humble Bundle page or it's just me?
I have old debit card and a new one and when I was trying buy anything, 1st 1$ bundle, Humble Monthly, Freedom Bundle or whatever I just got a blank background and on page adress I see ending called: "rejected=auto"
I also tried few browsers, PayPal account. Nothing works :(
Edit:
In website adress I got this:
https://www.humblebundle.com/monthly?s=rejected-auto
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