Thanks button on support tickets

Mhm, I'd like that too. It annoys me when I forget to thank them in the initial message and then see that I can't do it after they solved my issue because the ticket is closed D:

Personally, I always say something like "thank you in advanced" or "thank you for your time" when I first send a support ticket. It usually takes a little time before your ticket gets checked anyways, so even if you forget, you can always edit the ticket q:

i don't see the reason for this.
not bothering them again for that issue is thank you enough.
they won't see it anyway, cause there are too many support tickets.

I think its a bad idea for pretty much the same reasons we dont give a rating to judges after a trial.
Im sure there are some unpopular decisions to be made and a thank u button adds a bit of bias to that decision.
Of course that doesn´t aplly to all support tickets but when it comes to suspensions and disputes between users it could.
Im not sure Im making myself very clear here but I tried xD

i always send a $60 game as thanks.

it's only a small thing, but a big gesture. I'd definitely a "thanks" button or a short 'review' text box to type a brief thanks

I think the best way to thank support would be if more people read the FAQ and Guidelines thus cutting down the number of nonsense tickets.

good idea

I typically just whitelist them

As someone who works in support. (not here, but at work) I concider the matter resolved after I have answered and find it pretty annoying to get an extra unnecessary message :)

I completely agree, now more than ever after the whole Drunk Wizards fiasco, and recently when I opened a ticket, I took that idea and went completely apeshit, I'm not sharing this to make myself look like a good guy, I'm sharing it for the same reason that OP made this post, so that we can all be appreciative towards the staff and everyone that makes this site run whenever we get the chance. Some parts of the ticket have been redacted for the privacy of the families of the victims. Wait what?

Commence longest ticket ever in 5...4.....3......................

START OF TICKET HERE

Well this is unfortunate. I just had a reroll approved due to the previous winner gettting banned for accepting gifts that he/she already owned. So the reroll just went through and was completed, which I wasn't expecting no big deal, but now the new winner is someone whose account has not been active for the past 90 days. This giveaway was originally created around that time, 9 months ago. I'm fairly certain that the correct thing to do in this situation is to wait 10 days to make sure they don't sign back on and THEN request a reroll but given the circumstances I was wondering if this could somehow be expedited and have the reroll now. When I made the attempt to help the first winner correct their mistake who was trying to right their wrong and get reinstated, I never even once thought about this outcome as a possibility, and now I'm worried that I might have to go through several 10 day waiting periods followed by a reroll followed by 10 days wait, and so on and so on. They say no good deed goes unpunished and I really don't think of what I did as all that good of a deed [2ND PRINTING EDIT, I'm just worried that I've been sucked into a situation that is going to take a lot of time and commitment before it is resolved, as well as being worried that, should this go on for too long that eventually I'll forget to keep up with it and end up having a bad mark on my own account, all tracing back to an effort to help someone who never should have been entered into the giveaway in the first place.F

Well thank you for taking the time to read my long explanation, and regardless of the decision, I just wanna throw out my sincerest gratitude for this website. I've had a rough last couple of years, without a doubt it's been the darkest part of my life. But finding this website put just enough light into my world that it got to the point where it became part of what kept me going, and I am in no way exaggerating. I remember several really awful days where the only time I smiled or experienced any joy or even a lack of misery was when I came home and saw that Space Cat light up my screen, or the satisfaction I felt giving games away when I was doing better financially, knowing that it might brighten someone else's day, someone who needed to see that Cosmo Kitty [ADVANCED EDITION EDIT: SIR PUT DOWN THE THESAURUS AND SLOWLY BACK AWAY] just as much as I did. Much love and thanks to everyone involved in this site for what you do for people. Not saying you need to walk around with swelled heads, just saying that you should recognize that you are really doing something special for a lot of people, people who might not get out that much and have probably spent way to much of their lives starting at screens like the one I'm staring at tonight; because we love PC gaming, because it's more than just a hobby, it's something that gives us an escape, but more importantly a sense of community knowing that there are other people out there just like us, people who own the internet and have been using these things since before there was a World Wide Web, people who dialed into each others computers to shoot at each other with Plasma Rifles and BFG's (could you get the BFG in multiplayer because I can't remember?) way before mainstream society decided to invite themselves in and crash our party and flood our home with idiocy and racism and all the vile things that we started doing this in order to avoid them in the first....... Okay, I'm rambling.... cutting it short. But the rambling alone tells you something [SUPER HYPER TURBO GXX## EDIT - YOU ARE PATHETIC WE GET IT]; that there are alot of lonely people out there, who could just go on about something they love forever if there was someone around to say it all to, how we sometimes go a little too far and say WAY TOO MUCH when they finally get the chance to say something to someone about something they feel passionate about, and how nice it is to have something like your website to take even just the smallest amount of that loneliness away.

Thank you, God Bless [EDIT: WHICH MEANS A GREAT DEAL FROM SOMEONE WHO TEETERS ON THE BRINK OF MALTHEISM (Google it) ---THIS COMMENT NOT PART OF THE ORIGINAL TICKET], and Keep Up the Good Work,

[MY REAL NAME HERE REDACTED]
aka Protagoras Ember
3 weeks ago
3 Comments

[STAFF MEMBERS NAME HERE REDACTED]
(Support)
It's silly to wait 7 days for someone who hasn't been on the website for months, so we can reroll this immediately if you would like. We can't force the system to choose a user who has been online recently, so let's hope for the best. Otherwise, if you choose, I can forward this giveaway to the administrator to delete the single copy, and you can create another giveaway with the gift link to find more recent winners.

Thank you for taking the time to write out all of your gratitude. I'm glad to hear that Steamgifts has helped you and I hope that things will be looking up for you. As they say, the darkest hour is just before the dawn. It really is amazing how a group of strangers, from all over the world, can come together and form a community.