You need to wait for the winner to check the accepted button. This could take a bit as the user might not be online. The winner has up to 7 days to accept before you can try to ask for a reroll.
Don't worry. They key was sent.
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Simple question as the FAQ isn't that clear. When a key for a giveaway is sent is the green tick by the word Send what it should look like along with Awaiting Feedback in the next column.
First giveaway finished today so just checking I'm not shafting the winner
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