Good! We are nearing the 1.000.000 members after all 🎵🎷
🐯 Welcome to the Jungle & Good Luck & Thank you all in advance ^^ 🦁
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Glad to see things running smoothly. Welcome new support members. :)
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This is great! Thank you for all the work in favor of this community :)
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Grats to everyone! One ticket from me already earlier today, and it was handled fast. Thanks for helping things keep going!
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Congratulations and welcome all. I guess sayings about SleepyCat needs to be upgraded ;).
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I'll assure you I'll work as professionally and unbiased as a human being.
complain about the lobster, he can't even type with the claws
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I trust you, and you look professional with that suit
it suits you
sorry
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Great. Those whose names I recognize tend to be nice people overall.
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Great guys for the great support! Thanks in advance for Your time investing! :)
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Yay! More bears in power!
What could go wrong? :)
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welcome & congrats (&good job, all my tickets closed) :)
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Congratz! Many recognizable faces, which is always good :)
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My condolences to all of you, buahahahaha! :D
Except Bear, he deserves some extra work. Get off your lazy ass and stop eating honey!
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While we're at it, cg, would you mind taking care of my "Request received feedback" ticket, which is pending for over a year now. I mean, it's just a few clicks, really...
It looks like you're still the only one being able to handle those.
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As far as i know "Request received feedback" tickets can be handled by any support member. At least mine have been answered by TempeteJoachim :) The only ticket that i know that needs to be answered by cg is to manually delete winner from winners list (which really sucks, cause i have 2 tickets pending for over 2 months) :(
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It's one where a winner needs to be changed to the one before a re-roll, support re-rolled mistakenly after the key had already been sent, and they're telling me only cg can change it back. So don't get your hopes up in having yours resolved anytime soon.
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Indeed, that is sometimes that only cg is able to do with his admin tools.
Please be patient some more, since his queue is huge, it will be eventually resolved.
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Honestly, I don't think that at this point anything is going to happen anymore, ever. He's just not doing it.
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He hates you. Kidding. Can't Support just re-roll until it gets to the right person?
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No, every time a reroll happens the previous winner gets excluded from the available winners pool.
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So ... cg really just hates him. Also, congratulations on your promotion. When are you going to start abusing your power? Support ain't Support without one maniacal, power-hungry despot.
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Congrats everyone!
Thanks for all the support staff, contrary to popular belief my tickets were solved quite fast. Thanks for the amazing work guys!
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We're excited to be expanding the SG team today with the addition of seven new Support members! Please give a friendly welcome to...
With the addition of the new Support members, we're also updating a few of our existing roles.
In related news, our standard operating procedures are now up and running for team members. It'll help us to stay more consistent when moderating, and allow new users that join our team to quickly learn the ropes.
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