Sorry to hear about that. Can you ask them to send you a list of all your keys?
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"Official statement" is NOT the same as "official policy".
Just because they didn't announce it doesn't mean the block didn't come from the owners/managers of the site/business.
It is pretty crap that they couldn't just disable purchases though, and not just lock you out completely.
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I though they talking about user-side problems, not that they will deliberately shut the site down for certain nations
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They are doing this to protect your purchases from Nazis.
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Don't bring up that nonsense when OP has shown zero sympathy for the Russian regime or the invasion. This just alienates the common Russian who is open to discourse channels that are not propaganda echo chambers.
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"Common Russian" supports the invasion. There were many polls already.
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I haven't heard or any country-scale citizen survey in recent month. Can you provide a link to the research(es) you're referring to?
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ну что за бред. Изучите вопрос более внимательно и может быть вы сумеете изменить своё мнение. Ни один из моих друзей не поддерживает то, что сейчас происходит на Украине.
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It was a special operation to defend Steam keys from fashists
Though I don't support this shady policy of course
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Nazi - a member of the National Socialist party, which controlled Germany from 1933 to 1945
or
Nazi - a person who uses their power in a cruel way; a person with extreme and unreasonable views, especially racist or anti-Semitic views (= feelings of hatred for people who are not white, who are Jewish, etc.)
Looks like you are a Nazi saying this, calling people such.
Here we are about either an uneducated fuck or a Nazi himself. Are we clear here?
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^ registered 6 mins ago
posted 4 mins ago in a year old thread
definitely not a troll account to stir the pot and cause drama
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So, you registered just to necro one-year-old thread? Moderators, please check, it seems like a second account of someone previously banned, or just paid russian troll.
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Any business dealings require a certain amount of mutual trust. The growing normalization of revising done deals if a party sees it's going in their favor undermines this principle.
More concise: another dick move from Fanatical denying you access to your account. Not that I trusted them in the past as I consume all keys bought asap.
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Huh, so if my government does some random shit, I can just as easily lose my digital goods? Hmm, better start stockpiling physical trash again, I suppose.
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You can lose all your digital goods if someone decides so. That's just how private companies work.
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Right, but the idea here is THE REASON - nobody would in their right business mind just DECIDE so. We are looking at external reasons, that are JUSTIFED, right?! You can't argue with war - it's bad, mkay. Oh, this has nothing to do with you? Well...you still can't argue here, right. "Sorry, we robbed you, it's not your fault, but here is our STRONG excuse". What's also funny here is the timing - how about waiting another full month or a year? Running late to a hype train is even worse than participating at all. Considering all this - I just can't understand for whom this stunt is meant for? As usual - whenever an entity that exists only to make money is trying to do something else - it's always a failure.
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I think people should have access to the products they purchased, but to pretend a systematic killing, imprisonment and destruction of Ukrainians isn't exactly "random shit". You don't shoot a children's hospital, destroy a Holocaust memorial and commit an uncountable amount of war crimes because you're "lol random".
This is an extreme situation. This isn't just daily normalcy. I just hope they get access to their purchases since they have the right for them, no matter what a government does. Or a refund. One or the other.
EDIT: They can access their keys by contacting support.
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If the reason for not being able to purchase from Russia is economic sanctions, that is not an option.
If there were government directives or legal changes to block access from Russia due to security concerns,
In such a case, the company will think that it can't be helped.
In the absence of such a directive?
However, restricting access to what we have been purchasing seems odd.
I find response to be disappointing.
【Thinking】( ´･ω･)´･ω)(ω･(･Θ･ )
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Well it looks like a new wave of pirates is being bred.
Way to stick it to the Russian government, by denying the people a bit of fun.
This kind of thing only really only makes sense with major commodities, not small luxuries.
Seems like virtue signaling that the owners are on board with everyone else hating at the Russian people, for what they're government is doing.
Makes you wonder how the world views citizens of the US?
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Good point, but i'm talking about the overall pattern of the western world, including the US, EU, and UK.
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Well it looks like a new wave of pirates is being bred.
That's a bit too dramatic, we're talking about a single official reseller. There are more stores, and then there's still Steam with its regional pricing that makes it a lot cheaper for buying games than Fanatical itself. (Bundles may or may not worth compared to Steam store prices)
The main issue is users not accessing their bought keys.
edit: according to the screenshot of coleypollockfilet below they can ask the support to access their keys, so at least there's that.
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I'm just speaking of the trend in the past month, of demonizing all Russians, when it's their government who is at fault.
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Actually, Russian citizens can no longer buy from Steam store itself, as no valid payment option is available. We can still use the money left on Steam wallet, but there is no way to add more.
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Yeah, in the meanwhile I realized that with the banking system's shutdown it's not possible to buy outside of the wallet om Steam either.
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Loop Hero developers have already offered Russian and Ukrainian players to pirate their game, since Steam purchases are unavailable for them now. They even posted a torrent link in their official group
https://www.pcgamer.com/loop-hero-studio-encourages-users-affected-by-sanctions-to-pirate-the-game/
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Just contacted Fanatical support on twitter. Based on their answer, you can ask them to provide you the keys you want (that you already purchased before).
Thanks for taking time to check the matter! The bad thing is they didn't say when will we have access to our accounts. It's been for a few days at least (probably weeks) and I don't know if it will change soon.
I'll ask the support to send me my unrevealed keys, but I still worried - there was credit card info in my profile and probaly some other personal data.
edit : i forwarded your concerns yesterday but Fanatical didn't answer more, so i guess they don't want to talk more than previous answer
i agree it's better that you contact their support directly to get your keys back in case they would not restore the accounts
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Thanks for taking time to check the matter! The bad thing is they didn't say when will we have access to our accounts. It's been for a few days at least (probably weeks) and I don't know if it will change soon.
I'll ask the support to send me my unrevealed keys, but I still worried - there was credit card info in my profile and probaly some other personal data.
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They say "will still have access to their accounts"
Does this not suggest that you SHOULD still have account access, or am I reading that wrong. Maybe ask them to clarify. It seems weird to me.
Hope you get access back.
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I think they mean "customers will have access to their accounts sometime in the future".
Retrieving keys мia support worked, I have to give them credit for that, I guess.
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Don't invade other countries and nobody will block websites for you. Problem solved. Lock this thread pls.
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yeah...he totally is invading other countries while playing...../s
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Common German after WWII had to suffer too. It's the collective guilt for letting war criminals to seize power. Russians must clean their mess themselves.
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trust me. I live in Argentina..and all the people that came to president, i didn't vote them.... Democracy doesn't work.... Is so sad. But well... Is like saying that the cubans voted for castro in the case of putin...
and for my comment i gained a BL hahaha...people are so inmature nowdays.
edit2: 2 blacklist, inmature people hahaha
Edit3: 3 snowflakes HAHAHAA.
edit4: 4 kiddos blocking and don't giving the face haha, keep it coming kiddos
edit: well 7 blacklist,and some whitelists :p. Inmature boys get triggered so easy nowdays :D.
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Wait... Biden pulled out of Afganistan to unlock his Steam account?
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If they can't accept payments
- from Russian cards
- in rubles
then it sure makes sense to disable buying. So hopefully (for you) this is a stopgap solution while the 99 professionally trained lootbox designers wonder which one among them was supposed to be the programming intern that maintains the actual site, in order to have them implement "Russians won't be able to buy but can otherwise access their accounts".
As others pointed out, contacting their support should work for the time being.
P.S.: Always copy the Steam keys you buy anywhere strikes again here.
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Waiting until the US is blocked from most sites for invading other countries. It seems to be in our nature to invade other countries to "fix" them. This is just ridiculous to treat the average citizen of a country like this for the actions of their government. Of course I never support when the US does it so I guess my opinion doesn't matter.
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But...but peaceful Saddam Housein and Kaddafi were good anti-western people
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Western good, Eastern bad.
Killing 300k asians and arabian people OK, killing 20k Europeans NOT OK.
The stuff above is of course sarcasm and irony, because it is so ugly that i can't hold it in a other way out.
Each human life should have the same worth!
I know a good bunch of people from the USA that aren't support their country with the, constant, invading and pillaging of other countries but they can't do something against it.
Same as each other normal citizen can't do something against the stuff that the (political) elite do in their countries.
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i can understand ceasing commercial operations as a sign of disapproval for the actions of the russian state (insignificant coming from a key trader ,but it could be rationalised as a symbolic move).
Denying access to paid products from simple citizens that were made from before the war is beyond ridiculus.
One could argue that it is theft, one could that is a stupid DICK move.
Fanatical dropped the ball at this one.
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Oh no, how will Putin get his mystery steam keys now?
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Russians that are truly against the war are ok with the sanctions because they understand they are necessary. Russia needs to bleed out, only then the war will stop.
Only brainwashed fascists who support the war are angry about the sanctions.
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That's a poor business practice that just alienates customers. Glad I stopped buying from them a while ago.
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Even if they didn't it would be very difficult of them to accept payments in rubles.
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So, Fanatical has basically stolen your purchases that you paid for and *people in this thread are celebrating because you are from Russia?
No wonder the world is a f'up place...
Try to ask for the keys or chargeback all the transactions if possible.
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Well, not really. Wars had and will happen, for one reason or another. Hell, I even see the hypocrisy of west when they condemn Russia while doing jackshit to USA, UK and may of their "friends".
Look, I'm not from either of the countries so have no say (and shouldn't have to) but Russia had it's reasons for the actions they took and so does Ukraine for the last 20-30 years.
I don't condemn or condone war; I condemn the issues faced by innocent civilians, regardless of their nationalities.
On the other hand, I could not give less fuck on what happens to politicians. Those fuckers ruin everything.
Also, a bit of LOL about the private company fallacy when it suits the agenda else it's discrimination ;)
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People is so,so, SOOO inmature. Some Russians are OK with the war here, so all russians here are ok with the war then?, NO. War is bad, Putin has his reasons to start a war?, maybe, that is subjetive, EE. UU. do it every year, and no one says nothing about it. Zelensky did his things?, maybe, yes, war is ok?. No. War is never okay, because people die, innocents or no innocents, familys get separated, apart from that no one thinks about the poor animals that get in the middle of the war. NO ONE thinks about the poor animals that get in the middle of the conflicts of the big bad people. Destroying everything around them. So...if i need to say something about fanatical or the other companys, that are penalizing russian people, that MAYBE are ok withe the war or MAYBE NOT. Im not okay with that. The poor people have nothing to do with what they president do. More in the case of putin that is a dictator nowdays. I already gained like 11 blacklists for posting a sarcasm comment in this thread. And im pretty sure that im going to gain more now. But for god sake...People need to start to use the brian more and stop beeing so inmature.
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76 to 81 are not all, and you are not having in count that in russia, like in cuba, venezuela, north corea, the TV, radios,newspapers and the majority of the information is controlled by the gobeverment. You can't be fool enough to trust that %. Is like saying that you trust China's number about how many people died there from Covid-19.... You are talking about the Nation that said that in chernobyl only died 19 people....
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If you think that companys decide "freely" you are a fool.... I don't know where you live, maybe for me, living in a 3rd world country made me to think a lot more to survive, but Argentinian Goberment for example, trust me that they are with putin 100%. But because the gob need help from the FMI with money they started to say that Putin need to stop war and bla bla bla. It happens with countrys, trust me it happens with companys. And mostly for companys that don't want to lose money. Yeah for sure they say "we are against war and we do this because we don't like it"... But the truth is that they do for money. And about your numbers "oficial poll" by a "foreign agent"..... in base of how many people? ages?. Really?... The "official poll" of Cuba is that there are almost no poor people... and that is what the ONU knows because are the stats that the goberment gives. So like i said before, people need to start to use more the brain and need to think out of the box.
Edit: And about that... You can search about this "Facebook allows war posts urging violence against Russian invaders". So... yeah.... The policy of facebook is not tolerate violence but VOILA, there you got...if it is vs russians you can :D.
Edit2: And don't get me wrong, im not defending Putin, or Ucraine, because im against the war. every tipe of war. And im not defending the people that are Ok with this. Im saying that there are innocent Russians that doesn't want this and they are dragged, like germans in their days. People need to calm down. Because we are generating violence of nowhere.
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I do understand your reaction, but as a political scientist I'd like to correct you in some moments.
First of all, Levada Center is part of a so-called "Bolshaya troyka" - 3 main sociological research organizations. Two of these organizations - FOM and VTsIOM - are state-owned institutions. Levada is de jure independent, but in fact it is controlled by the Kremlin, just like all "opposition parties" in State Duma. Therefore, I would be wary of data coming from Levada. I mean, just look at how they frame their questions. They ask people whether they support the actions of the Russian troops in Ukraine or not. But the thing is, if you answer no, then this is considered a crime under the laws of Russia. That's why many of those who don't support war don't participate in polls or don't answer such questions. This was confirmed by many REALLY independent politicians who conducted their own polls (f.e. Navalny and his team, Maxim Katz). According to Katz, out of the 31,000 people who participated in his survey, 29,000 refused to answer.
Secondly, I would like to point out that sociology doesn't work during the war. The aggressive side (in this case, Russia) uses formative sociology. Its goal is not to find out the truth, but to manage public opinion. Simply put, it's a propaganda tool which aims to form the necessary ideas and perceptions among the population.
Once again, I do not want to say that Russia and the russians are not to blame. I just want to show that the situation is more ambiguous and that we don't know if russians support this war.
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Done.
I don't know if you've mentioned in this thread Marina Ovsyannikova's anti-war protest or the immigration of 50 000-70 000 IT specialists from Russia in march. I think it would be a good idea to add a new section in the header about what's going on inside Russia since it directly affects the development of the war.
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I agree that the way you word the question would influence the results greatly.
Like "Are you against the war?" or "Do you think we should continue military support to Donetsk and Lugansk republics?"
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That's great! All western companies and shops should block russian imperialists and their aggression and genocide on Ukrainian people. Russia should be outed of any contacts and goods from the western countries. Well, until it becomes a democracy and stops it's imperialism.
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I understand the decision block Russians from website, but blocking access to already purchased keys should be illegal.
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I hope this wasn't covered in another thread, a quick search provided no results.
To put it short, I get an error trying to open the Fanatical website. I waited for a few days, then opened a ticket to Fanatical's support.
It turns out that this is no mistake, they block Russia on purpose. I asked if I missed any official statement from Fanatical. The Support replies there was no statement, just the block for all Russians to visit the site. I feel a contradiction - if blocking Russia isn't their official policy, then a block must be someone's personal incompetence or a technical error.
understand if they no longer want to process payments from Russia, but I am an existing customer and now I cannot access my profile and previous purchases. For example, Humble has blocked purchases from Russia, but I still can freely visit their website, have full access to my profile, personal information and previous purchases.
UPD: I managed to get my unrevealed keys via support. The support was helpful, but I'd rather keep my profile and purchases private.
The site is still unavailable from Russia.
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