For about two weeks, everytime I open up the Steam Store page in my browser (Chrome) I have to put in my login information and use the Steam Authenticator. Before that, I only had to do this when I logged in from another PC.
I didn't install any new software or changed any settings.
Anyone having similar issues? Does somebody maybe even have a solution for this?

Things I've tried:
Deactivated 'Enhanced Steam' extension
Deactivated all extensions
Reset Chrome to default settings
Created a new user profile
Switched browser to Opera
Cleared cache with CCleaner
Changed IP

Nothing worked so far... :(

UPDATE: It seems like disabling the script 'Steamgifts Steam Ratings' did the trick for me and for everyone who used that script and also experienced that issue.

UPDATE 2: You don't use scripts and you still experience this issue? Here's a possible solution by Talgaby:

"There is an option in the Steam client's Settings, under Account, to go into Steam Guard management and de-authorise all devices. Apparently, one of the PCs I used got a stuck login info and it constantly logged me out. De-authorising fixed the issue."

7 years ago*

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same issues here, list of crap i tried here. i just give up for now personally, and hope steam or chrome fixes it... tired of fighting it.

7 years ago
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they had to of changed the way cookies work.. more and more ppl complaining about it slowly.. those that are not complaining about it are likely on an older unaffected cookie that prevents them from experiencing the same issues we have.

7 years ago
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Well, aren't we some lucky bastards? :)

7 years ago
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switch to opera browser has same issues?

7 years ago
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Yep, for me at least.

7 years ago
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okay, that sucks, i have read it both ways for that one =(
though they could of just had a lucky longer login session and never reported back it failed.

7 years ago
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*have changed

7 years ago
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Do you use the 'Steamgifts Steam Ratings' script?
I deactivated it and haven't been logged out for 2 days straight now.
Which is weird, because I tried deactivating all scripts two weeks ago with no success.
Maybe because I tried it before I cleared the cache with CCleaner.
Doesn't really make sense, in my opinion, but stranger things have happened, so I don't know.

7 years ago
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yes i do. ill try disabling right away =)

thank you very much for info =) =)

strange indeed, that script is not supposed to be touching steampowered.com, only steamgifts.com.. and i never turned off the scripts before, but tried turning off all extensions instead. i guess killing the extension still leaves traces or something. anyways glad its working for you and hope it now will for me2 xD

update: idk if its just early in the morning or me, but i swear both steamgifts & steampowered seem to have faster responsive times now.

7 years ago*
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ofc steam is litterally down atm, just when i needed it =(
grrrrrrrr lol

View attached image.
7 years ago
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On the one hand it would be great if this works, on the other it's kind of a bummer, because that is my favourite SG script.
I personally don't bother with games anymore that have less than 65% positive ratings (in most cases), so that script saves me a lot of time. Another member pointed me to an alternative script which allegedly doesn't cause any logout issues. I'm using it since yesterday evening and I'm still logged in, so that's a pretty good sign.
It's not as neatly integrated as the other script (you have to hover over the game with the cursor and a little window pops up)
and it's not compatible with an enabled 'endless scrolling' function, but it does its job, so I'm quite happy with the current situation.

7 years ago
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ahh thanks for the alt.. i actually kinda like it that way a hair better. works well with the SG Game Tags script. and i dont do endless scrolling anyways so wont cause any conflicts for me. xD

7 years ago
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No problem. Please let me know if it works for you too :)

7 years ago
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will do, i have a very strong feeling this is finally it though :D

i dont think there was any malicious parts in the script, but i noticed out of all the scripts i run that one was the only one that did not have a "author" tag in it. i have a feeling whoever wrote it knew about its issues and did not want credit due to its issues.

7 years ago
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I don't know where to find a 'author' tag. Maybe it doesn't show because I use Tampermonkey.
But I know who wrote the 'steam ratings' script and I don't really think that's the case.

7 years ago
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i see, i didnt remember where i got it from, just read thru the top part of the script.. but your right, just cause they did not sign the script itself does not mean anything, really was kinda a bad assumption on my part.

if you click on any one of the scripts inside the dashboard though it shows it to you in raw txt mode and the top part is usually tagged with information like this example of "SG Game Tags"

// ==UserScript==
// @name SG Game Tags
// @namespace steamcommunity.com/id/Ruphine/
// @version 3.2.2
// @description some tags of the game in Steamgifts.
// @author Ruphine
// @match ://www.steamgifts.com/
// @icon cdn.steamgifts.com/img/favicon.ico
// @connect steampowered.com
// @connect ruphine.esy.es
// @require ajax.googleapis.com/ajax/libs/jquery/2.1.4/jquery.min.js
// @require cdnjs.cloudflare.com/ajax/libs/spectrum/1.8.0/spectrum.min.js
// @grant GM_deleteValue
// @grant GM_getValue
// @grant GM_listValues
// @grant GM_setValue
// @grant GM_xmlhttpRequest
// ==/UserScript==

(removed https:// to break links inside example)

7 years ago
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Ah ok, I see. Thanks :)

7 years ago
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well... 12hours and still logged in thru restarts and everything.. i would of been logged out twice minimum in that time easily before (if not 4x per hour). idk why but each time chrome updated or changed versions it would calm down and run for longer periods before logout, then drift back to terrible. but this just seems to of fixed it entirely.

thank you so much for figuring it out. i had given up entirely tbh and just avoided steam in browser at all cost.

at this point prob safe to assume its good, but will let u know if it starts back up =)

7 years ago
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You're welcome :)
Although "figuring it out" isn't really the right expression in this case, it was more like a happy accident tbh :)
I stumbled upon this post and then just tried disabling the script.
But I could swear I had already tried disabling all of the scripts entirely 2 weeks ago, so it still doesn't really make sense to me.
That was before clearing the cache and before the Chrome update, but whatever, I don't even care anymore.
I'm just happy it works (for now).

7 years ago
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*would have

7 years ago
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I actually need someone like you in my life :)
It's not easy for a non-native speaker if no one ever corrects your mistakes and I'd really like to improve.
About the "would have" correction: I'm not sure where exactly I made the mistake. Could you point me to it?

7 years ago
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I think I replied to d3m4n's

i would of been

You expressed yourself correctly as far as I can tell. Any grammatical "errors" are just consequences of writing in speech patterns.
:)

That was before clearing the cache and before the Chrome update, but whatever, I don't even care anymore.

7 years ago*
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Thanks, but I only see my quote, not the mistake. I guess I didn't have to use "and before" twice :)
And yes, I often write like I talk, but I think that's acceptable in a chat or forum.
I know you shouldn't start sentences with "And" or But" :)

7 years ago*
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I only see my quote, not the mistake

Just pointing out an example of written "speech". It's fine; all you could correct is the punctuation to avoid the run-on sentence.

And yes, I often write like I talk, but I think that's acceptable in a chat or forum.

That's exactly my point and why I didn't see the need to correct you.

7 years ago
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Oh ok :)
Yeah, punctuation really isn't my strength. It's often surprisingly different in other languages.

7 years ago
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*you're right

sorry couldn't help myself. And maybe you care about improving.

7 years ago
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tnx, u r write.

it is "sorry, I* couldn't help myself" :P

7 years ago*
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Have you looked at cookie/ form settings? If Chrome is set to clear cookies/ other temp info every time you exit the program it could be the cause of the issue. It randomly happened to me with Firefox a while back but playing with what gets cleared when I close the window fixed it for me

7 years ago
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No, that's unfortunately not the case. I don't even have to close the tab or browser.
If I refresh or click on any link on the store page after about 10 minutes I have to log in again.
The Steam store page is also the only website where this happens.

7 years ago
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+1 same.. if lucky 5mins, most the time withing just a cple.. occasionally you get the longer ~30min burst, but rare.

7 years ago
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Ah, bummer. Sorry I couldn't be of more help. Maybe dig around in the Steam settings within the browser if that's even an option? I saw in other comments you've tried other browsers, I'd just try them all if you haven't already. If it's the same problem in IE/Edge, Firefox, Chrome, AND Opera, you can pretty confidently say it's an issue with Steam and not the browser. If all else fails, maybe contact Steam support. In two years you can come back and post your answer

7 years ago
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Switched browser to Opera

tried Firefox?

are you using ASF?

7 years ago
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I'm not using ASF and I didn't try Firefox yet, because another user commented that it hasn't worked for him.
But it's probably worth a try, I guess...
I'm just a bit tired and frustrated at the moment and I need a break from all of this.
Tried all kinds of stuff for pretty much two days straight :(

7 years ago
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know how that is :-/

can very well end up being a valve issue..

7 years ago
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Yea, no one seems to know right now.
But I truly appreciate you and everyone who tries to help :)

7 years ago
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i sent in a ticket and told them to look at how their cookie distribution is handled and see if there is issues and explained the problem and my attempts to solve it.. though its likely ill just get a "trying unplugging it and plugging it back in" type response, i am desperate.

i am fairly certain that is exactly where the problem lies though.

7 years ago
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I don't think anyone has ever received a useful response from this black hole that some like to call "Steam Support" :)
But who knows, there's always a first time for everything, I guess...

7 years ago
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i just hope since i worded it with "please have a tech check on cookie distribution" that will force jim to just turn to bob at lunch and say "we had some kind of cookie complaint, idk what they are talking about cookies though, do they mean chocolate chip?" then bob goes and checks on it or something like that ^^

7 years ago
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:D

7 years ago
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they only have big pink cookies ^^

7 years ago
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Mmhhhh, yum! =)

View attached image.
7 years ago
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I actually meant ^^

7 years ago
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ahh =) lol

7 years ago
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the damn yeti from 2 winters ago got loose again!!! grrrrr =(

7 years ago
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you called it, these settings are the default. supports worthless response in photo below.

View attached image.
7 years ago
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Oh Steam Support...you and your pre-fabricated answers, which are probably all in the official FAQ :)
At least they were quick about it, I guess...

View attached image.
7 years ago
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If someone only used Chrome, Firefox is a mighty big change, even if Mozilla Chrome-ified it a lot a few years ago. I advised him Opera because it is essentially a faster Chrome without all the bullshit.

7 years ago
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Firefox is a mighty big change

indeed, but Opera using the same engine could cause the same error, that's why I rec'ed a 'drastic' change to try.

a faster Chrome without all the bullshit.

what kind of bs? I don't see much difference, both are so barebone basically unusable without extensions (well, applies to FF too), good olde Opera v12 times..sigh

7 years ago
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Less memory-intensive. Doesn't push the Google stuff into your face. And I swear there are a lot more options in the preferences to set up the browser more how you like it. Of course, Vivaldi is better in that sense, but it still has performance issues.

7 years ago
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Less memory-intensive

not compared those variants too intensely, but all chromium based ones are way too wasteful in that regard for me

7 years ago
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Check out the update on my thread!
https://www.steamgifts.com/go/comment/yzFZwXT

7 years ago
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Thanks, as soon as that 'Enhanced Steam' extension for Edge is released, I'm switching browsers like nobody's business :)

7 years ago
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Is this the mobile authentication thing? Like the Steam Guard thing or is this something else?

7 years ago
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Bookmark it as https and first time of each opening browser, enter this bookmark.
Ex: https://store.steampowered.com/

It will be rediect back to http but it can check your previous login information.

7 years ago
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The Steam Store page remembers my login information just fine, but I need to login and use the authenticator regardless.

7 years ago
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I mean if you enter Steam at first time when open any browser. You must enter via https. Steam will remember you and you will not relogin again.

I set https://steamcommunity.com/id/myname/ as homepage in Firefox and Chrome. So Steam can remember me forever.

7 years ago
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Actually I'm always automatically logged in on the steam community page, but if I click on the store page, I'm logged out again...

7 years ago
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Make sure you enter first time via https. Did you try it?
Session lost problem happens to me too. But I can solve with this method.

7 years ago
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when i visit http://store.steampowered.com//login/ (no https) it automatically forwards to https://store.steampowered.com//login/ (with https) so it was never possible for me to even try logging non-secure. im not sure how anyone could be trying to login non-secure.

or is it maybe.

your saying that the login doesnt matter https or not, this is a trick to keep it logged in on the store side by visiting the communities side with secure (https) prior to visiting the store side??

my only issue with that is both Heisenbear and I do not even have to leave an already logged in store page tab. we're logged in happily browsing thru the store, then we click on a game we wanna look at and plop, we're no longer logged in. not after closing the tab or session or browser out at all. this does sound like it has merit and can help the very similar issue of DNS timeouts trying to talk to the steam store and it makes it appear like your not logged in when you are. but i dont think it will quite do the trick here.

  • i do thank you though, that is an annoying issue i additionally wanted knowledge howto fix, and you have just provided that to me =)

to hesienbear, sry not trying to steal your responses.. just trying to help fig this thing out too =)
i found that when we get logged out, our loginsession cookie goes completely missing.. ive even tried manually editing cookies and altering the time/date and they still just go missing.

7 years ago*
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Haha no, every input is very much appreciated :)

7 years ago
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I didn't mean to https at login page.

To prevent session lost. I enter https://store.steampowered.com/ or https://steamcommunity.com/id/myid/ before open other any Steam pages.

7 years ago
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i see, thank you. =)

7 years ago
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Yes, I tried it. Unfortunately it doesn't work for me...

7 years ago
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:( happening to me after a recent firefox update. with steamgifts and a few other websites. soooo if you haven't tried firefox yet. well a try never hurts. except anal i guess

7 years ago
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I had this too for the last 3 months. I would have to relogin almost on every page load.
I would visit a forum page. type a reaction and the moment I hit send my session was already gone again, losing my reaction to post.
Incredibly annoying. I tried everything and also searched the internet for other people having this problem. Couldn't find anything that would help though.

Now however suddenly it's gone.
I went to a LAN party with my computer and logged in from another IP address. Suddenly all was ok again. My sessions would stay and I didn't need to login over and over again. Even when I got home, it stayed that way. And now I'm 3 weeks going without a lost session.

Why? I have no idea.

7 years ago
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Huh, interesting. If only I had the knowledge to do something with that information :)
I may try some IP "stuff" later. sentences like that really show how tech savvy I am. sounds more like something drug- or sex-related :)

7 years ago
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It's to prevent hackers from selling your stuff on the community market.

7 years ago
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Do you have any programs running in the background? Or do you use programs like 'system cleaner / tweaker / optimizer' etc.?

7 years ago
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I had Spybot for a while, but I deinstalled it to see if that was the problem. It wasn't...

7 years ago
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Same here. I'm using Chrome with extensions, also tried clean Firefox and Edge - steam community's cookie works fine, but I'm always being logged out of steam store after a few minutes of inactivity.

7 years ago
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It doesn't work with Edge?
That's weird. I heard from a few people that it's the only browser where they hadn't had that issue. Hmm...

7 years ago
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Hmm, I just noticed something interesting. Currently I'm not getting logged out for inactivity (short inactivity, at least), it happens only when I'm closing the browser altogether. But, surprisingly, it seems that I'm not getting logged out at all: when I open Chrome, go to Steam store, leave it for about 2 minutes - then I'm logged in again! Tried it a few times - works for me.

7 years ago
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Without refreshing?

7 years ago
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I either refresh the page, or click on some game on the front page.
It's like there is some kind of a time lag before it recognizes you. It's not working if I'm refreshing the page right after I opened it, just after I left it for some time while working in another tab.

7 years ago
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Same problem, different bowser (Maxthon)
PS: im using ASF, so maybe its causing the problem

7 years ago
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I get this on and off since I reinstalled about three weeks ago.
I have switched to Chrome with uMatrix extension, so I just assumed it had to do with that, and since I found out that a refresh (or three) of the page will log me in I haven't bothered doing anything about it...

7 years ago
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I wish that would work for me too. I could totally live with that.

7 years ago
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lol yeah =) same.

this is such a similar issue it will commonly be thought this is the fix. in our case though our cookie has gone completely missing and there is no refreshing back from that.. xD

7 years ago
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from what i can tell almost all the blink & gecko based browsers are doing this and its only the trident forks that are maybe still working??

has anyone tried safari? (webkit based engine)

why is this smelling more and more like a conspiracy? MS announces quantum break will be available on steam just as all browser engines cookie distribution are broken except microsofts trident forks...... hmmm....

Browser Engine Wiki

7 years ago
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I really want my grandpa to read that entry. I'm sure it would confuse the hell outta him :)
With all them safari geckos and their quantum tridents :)

7 years ago
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lol xD

7 years ago
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I had the same issue and it started after I installed a couple more user scripts for SG. After I've disabled them and only left the two running that I was using before it stopped logging me out of the Steam store. I haven't figured out which one the culprit is but I might go through them one by one to figure it out when I'm not as tired as I am right now.

7 years ago
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Well, I've tried disabling them all.
I even did a fresh re-install and tried other browsers, so I think it has to be a different problem in my case.

7 years ago
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Deleted

This comment was deleted 5 years ago.

7 years ago
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Ok, I just tried that and I was automatically logged into the Steam page.
Weird...but awesome! I'm not sure if it'll keep having me logged in, but I'm very hopeful for the first time in a long time.
Thank you so much! :)

7 years ago
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Deleted

This comment was deleted 5 years ago.

7 years ago*
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chrome 53 now? i think thats actually what did it =) (i got pushed the update last night)
i looked thru the changelog and found a ton of "cookie" related changes.

however.. it did log me out overnight (8+ hr), but ive logged in this morning and already had 2hours and counting, so even if its not fixed entirely its at least much better to cope with then the prior ~2-5mins i was getting.

7 years ago
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Yeah, sadly it did also log me out again overnight.
I really thought it was finally fixed, because it held for 6+hours and I did reboot my system just to see if I'd be still logged in and I was.
But today...logged out again. Oh well...

7 years ago
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same, its logged me out a few times today too. started nice and strong, and now drifting back to worse and worse.

7 years ago
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why do they randomly check me every time i go through airport security

7 years ago
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I don't know, sorry. Please let me know if you've found a solution ;)

7 years ago
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its the name, people are racists. its funny because im white, and they are like whaaaaaaa?

7 years ago
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Rather than your first name maybe the problem is your last name 'Slayerofall' :)

7 years ago
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laugh for a laugh

View attached image.
7 years ago
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For the most part, I'm in the same position as you--if I close my browser I need to log in again. (For privacy reasons I delete all my cookies every session, so I expect this sort of thing.) But here's an idea: I use an addon in Firefox called 'Session Manager.' With it, I can save all the tabs in one session to restore later, even if I close the program or shut down the computer in between. Within a certain time window, if I save a session where I'm logged in to a site like steam, then when I restore my session I'm still logged in.

It's roundabout, but it could at least save you a lot of the uses of Mobile Authentication.

7 years ago
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I made sure my cookies weren't deleted, so that wasn't the problem for me.
I actually think I have found the culprit (in my case).
It was the 'Steamgifts Steam Ratings' script I had running.
But thanks a lot for your input.

7 years ago
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happen to me all the time
and also sometimes it still login even i close my browser -_-

with this problem i must use client more often, but steam client sometime got error (cant visit any, must restart) :O

7 years ago
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Do you use the 'Steamgifts Steam Ratings' script?
Disabling it is the only solution that has worked so far (for me).

7 years ago
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no, i dont use that script
still a dead end to me :(

7 years ago
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You could try the things I've listed above in my first post.
All of those were helpful to some people, so it might be worth a try.

7 years ago
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already try it. but only fix for a day or couple days, and the problem back.
i even try a fresh chrome installer.

7 years ago
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Sorry for the obviously bad bump to an old thread :-(
I just wanted to give a big THANK YOU to the original poster, Heisenbear!

I've been having this issue for a few months now and it's been bugging the crap outta me. Tonight I started googling the issue because I was fed up with it, lol. And lucky I came across your SteamGifts thread! I disabled the scripts I had active for SteamGifts and this has (so far) stopped me from being logged out on browser every time I visit store pages. Thanks again - you have saved me from more frustration with this solution. :-)

7 years ago
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I exactly know the feeling. I was very close to resigning :)
So, thanks for the kind words, BlueDahlia. But it was a team effort, really. Basically I've just spread the good news :)

I don't think you have to disable all the scripts.
Have you tried to only deactivate the 'Steamgifts Steam Ratings' script?
This was the one that caused the issue (for me and many others).
I have 5 other scripts running with no problems at all.

7 years ago
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Where can I find that script? Please help me =(

7 years ago
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Click Tampermonkey extension icon in top right corner, then dashboard. Inside that list you should see "Steamgifts Steam Ratings", and off to the left-hand side a toggle on/off switch, toggle that specific script to the off position, and problem should go away. xD

if that script is not located in there, then your problem may be different. but that was the solution for at least 4-5 users.

update: if that does solve your issue and you want an alternative for that script - Daerphen's Scripts has one called 'sgtags.users.js' and it works differently, but has the same effect.

7 years ago*
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Necroing/bumping this one, because I got the perpetual logout issue with even private browser sessions on my safety browser, so it was not a script. Then I recalled that there is an option in the Steam client's Settings, under Account, to go into Steam Guard management and de-authorise all devices. Apparently, one of the PCs I used got a stuck login info and it constantly logged me out. De-authorising fixed the issue.
I thought this was mentioned here as a possibility, but not this explicitly.

7 years ago
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Thanks for your input. I quoted your post and added it to the possible solutions.

7 years ago
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Bumping again, because starting with Steam's latest update I was getting logged out seconds after logging in. De-authorising devices seems to have solved the problem. Thanks for sharing this solution!

6 years ago
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