Good to know that the situation i have already encountered is due to a bug.
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Yeah, this happened to me a few times before. I was confused the first time it happened, but then a few minutes later I received an email saying that I activated the product so after that I didn't worry too much.
Either way, thanks a lot for the info! :)
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Already figured out the first bug as well.. Annoying.
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Thanks for the post! I've experienced the second one many times in the past but I didn't know about that workaround :)
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Not sure, but I think something like the SALMA bug could be caused by interfering browser extensions or something similar on the side of the UA. Anyone encountering this issue could test if it also appears when using a clean browser profile, for example.
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Me too. It used to be occasional but the last few days it seems like every other key that I try to activate gives me that error message. (And actual activation is pretty much 50/50 whern it happens, so I end up having to check every time if the game activated.)
It's super fun when trying to add 10 keys from a new bundle. It became faster to just activate via the Steam client again.
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Thank you for the information Khalaq. Error 1 had happened to me couple of times, the 1st being on 9 Jun, 2018 for a key I won on GreenMan. I thought the error was from the retail. Although I also had occasions where I successfully activated several keys at once and only 1 error. I was reading around and thought it might be an error due to regions, thanks for clearing it up once again.
By the way is it common to get "Steam account - Query account by CD key"? I have received such an email around 10 days ago, I have also received them previously. That is when a user query a duplicate key and send an email to the user whom had activated the key right?
:) Thank you and Cheers, Cruse~
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There are two instances I can imagine where you might get a query. The first is if someone is checking to see whether or not a key has been used and by whom (e.g. I don't remember whether or not I have previously given away a key). The second is if someone has been given a duped key which matches yours and gets curious about it.
That is when a user query a duplicate key and send an email to the user whom had activated the key right?
As far as I know.
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Yes, the worst case is the person is duped into trading or buying a used key. Though it sucks that the game was not mentioned in the email. Also in the email you are asked of "E-Mail Verification" and "Account Security Recommendations" both of which has external links. I am careful and do not always click on links but it could be a scam/phishing email. Other people might had clicked the links regardless.
:) Thank you for the reply and Cheers, Cruse~
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SALMA Bug
Recently, Valve has given Steam users the ability to activate their games through the Register Key page. (About dang time, too.) As you would expect, Valve has also taken the opportunity to introduce us to new bugs. One of them is where a single attempt leads to multiple activations of a product key (hereafter referred to as "the SALMA bug"). Basically, you go to the redeem key page, click on the button to activate, and get the following error message:
This error (apparently) comes up because the page sends the activation code multiple times. In other words, the game is activated, and then it is activated again. The second activation attempt produces the error message. If you check your account, however, you will see that the game is now in your library. If you get the above error message, check to see if it is the SALMA bug.
Can't Add to Friends List
Many of our users run into problems when trying to contact their winners through Steam. They find themselves unable to add their winner to their friends list, and Steam doesn't tell them why. Usually, this is caused by an old, Steam bug, a discussion of which may be found here. If you find yourself unable to add another user, try the following:
(Thanks to Lucas, for providing this information.)
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