Steam revoked a game I got from a giveaway nearly 7 months ago, what do I do?

2 years ago

Comment has been collapsed.

A ticket.

And contact the person who made giveaway.

2 years ago
Permalink

Comment has been collapsed.

Thank you, just did both.

2 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 11 months ago.

2 years ago*
Permalink

Comment has been collapsed.

To say this is the easiet solution is very out of touch with the reality of most users, to be honest.

2 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 11 months ago.

2 years ago
Permalink

Comment has been collapsed.

Someone correct me if I am wrong, but I am pretty damn sure there is no "auto-suspend" system (why would there be so many people who never got suspended for their not activated wins till someone actually reported them then). So this advice is actually really bad, the winner should never have to buy a game they won that got revoked.

2 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 11 months ago.

2 years ago*
Permalink

Comment has been collapsed.

Not sure what those links supposed to show other than this happens a lot.

And I know you didn't say that, but it is actually really bad advice to give in this situation. I also saw your comment before you edited it, I would love to see some proof that people are getting suspended automatically without anyone reporting them (or I guess a mod seeing it by chance) and the user in question not reporting beforehand that the key has been revoked.

2 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 11 months ago.

2 years ago
Permalink

Comment has been collapsed.

It don't give a auto suspend. Cg is since years, obvious, not smart enough for such a basic system. Maybe because 40% of the level 0 users have infractions and his income would be, significantly, reduced when the site don't had 1kk+ [inactive] users and instead a lot lesser.
Only if someone report him, did he have a problem for a short time, till he explain why he have the "unactivated win" mark.

2 years ago*
Permalink

Comment has been collapsed.

I wouldn't worry about that. Just about 2 days ago I ran into a user who regifted all of his wins. About 6-7 of them starting in late 2020.

2 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 11 months ago.

2 years ago
Permalink

Comment has been collapsed.

write to giveaway creator

2 years ago
Permalink

Comment has been collapsed.

what game?

2 years ago
Permalink

Comment has been collapsed.

Kona (2020-12-22 14:25:00)

2 years ago
Permalink

Comment has been collapsed.

Hey, SabertoothSage, I am the one who made that giveaway. I'll look into it right away, sorry for the inconvenience.

2 years ago
Permalink

Comment has been collapsed.

SabertoothSage, there was a guy I used to know on Steam who gave me spare Humble keys, I talked to him and apparently his Humble account is suspended due to using stolen credit card and all of his keys revoked by the Humble. He cannot solve it further, but fortunately, I have fresh one in my account. I replaced the key for Kona, try it tell me if it's working or not.
Deeply sorry for the inconvenience and I hope it solved it, sorry for the brief frustration. Have a nice day :)

2 years ago
Permalink

Comment has been collapsed.

Kinda off topic to your question (sorry) but still.. I am wondering, how do you know when one of your games gets revoked? Do you get a notification or something?

I ask because I swear that sometimes I knew for sure I had “x amount of games” in my library, and then, I activate or buy a new game and when I check my profile it is the same number as I remember it previously. This happened too many times to be a memory mistake on my part. I just believe that some of my games got removed over time, but I can’t possibly know which or how many.

2 years ago
Permalink

Comment has been collapsed.

Yes, there should be yellow notification icon next your name on the site. This opens a popup telling which game, when activated and for what reason was disabled.

2 years ago
Permalink

Comment has been collapsed.

Got it! Thanks for the reply! :3

2 years ago
Permalink

Comment has been collapsed.

You gets flashing warning notification for your Steam account, it looks very scary with yellow box so you would hardly miss it.
Your Steam library number shrinking is mainly due to the games you own gets delisted by the Steam for whatever reason. It's rarely due to the games actually removed from your library or the keys revoked. But when it happens, the warning message is so big and scary, you probably won't forget about it.

2 years ago
Permalink

Comment has been collapsed.

Oh okay, thanks for the explanation! Hopefully I’ll never get to see it.

2 years ago
Permalink

Comment has been collapsed.

Sign in through Steam to add a comment.