Possibly a few days. Just ask for refund and buy it now since it's on flash sale.
Remember, if it's not flash or daily deals, BUY ON THE LAST DAY.
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The refund email I got said you have to wait up to 7 days. It hasn't been 7 days since I got that email, so still waiting.
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Ty - do you know if one can ask for a refund on his visa if he bought using both wallet & visa?
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When going through the refund process, it will default to "Refund to Steam Wallet" on the final page. When you see this, open the drop-down menu and see if you have the option to change it to Visa. A friend of mine paid for a game using PayPal and when she went through the refund process it offered PayPal as a refund. I don't know about using both wallet and another method, so give it a try.
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I already got the refund & the option was to put the money in the wallet & I cannot change it back. Gonna try it next time.
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Yeah it takes a week, once you ask for a refund they'll send you an email within a couple of hours. I got my refund 6 days later.
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I've waited one or two days at the start of program, right now Summer Sale is live so maybe it takes a bit longer.
Anyway, after successful refund your refunded money will be "frozen" on your account by 7 days and after that time you will gain access to it.
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Well, that's crap... the reason from their list is "the product is now cheaper", of course I want to buy it again. Now I have to buy it again with my VISA and the refunded money will go to my wallet, so basically I will have 30 euro stuck in my wallet the next week...
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I wasn't precise probably: I used "steam wallet money" to buy crappy game and my refund went back there.
Dunno how it works when you paid with "real money" from Visa or Pay Pal, can't say anything about this.
If you found -75% discount right now so there is 99% that this price will back later or at the very end of the sale.
@madjoki
thx for info, now everything is clear I think.
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Yes, if you paid with credit card/paypal you can select to get back to credit card.
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I had the refund to visa option but I bought with both CC and wallet and I wasn't sure how it will work + I thought that it will be faster if they refund to my wallet, but after reading this thread I thought that I should cancel the refund operation and select visa only if it takes so much time. Unfortunately, they already refunded my product and now I have the money on "pending balance" here: https://store.steampowered.com/account/ .
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I tried it. It took me 4 days to get a respond and the money was back within 1 day on paypal. So good job Steam!
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and now I got the money in my wallet: it took me 1hour to get the response and 3 days to get my money back in the wallet
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59 minutes for approval my first it's cheaper not refund + and now up to 7 days to get money
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My girlfriend had the same case with The Witcher 2. She asked for a refund, received it within 2 days.
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The wallet money gets back sooner then paying from card
juuuust sayin'
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For paypal refund, i got my money back the same day, the wallet refund took a couple of days, even though it was accepted the same day
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I haven't used the refund feature yet and just tried it. I bought a game and a separate DLC. I didn't look very close and now I realize the DLC I bought was a soundtrack. When I tried to get a refund for it, there wasn't an option. Maybe there's no refund for soundtrack DLC or maybe I have to wait 14 days... wasn't clear on the wording. It is a bit vague, or maybe I am vague... pretty sleepy at the moment :)
"DLC purchased from the Steam store is refundable within fourteen days of purchase" so it's 'within' not 'after'... It's in my gift inventory.. hasn't been unpacked... I guess must not be refundable. I just need to be more careful next time...
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Yeah, certain things that can't be removed from your account are non-refundable. I would imagine a soundtrack qualifies, since you could just keep the MP3 files (assuming it's distributed like that). Others would be DLC that registers to an outside account such as expansions for an MMO.
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Thank you for the info! It probably is in mp3 format. It would be more work and confusion for Steam to specify whether it was in a library or not. At least it didn't cost much and I can still give it away. :)
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I used it yesterday and got my refund within 90 minutes approved.
I bought "How to Survive - Storm Edition" the day before, when it was 1,89€... and yesterday the price went down even further. So I opend a ticket for the refund and, to my eternal surprise, got it answered/solved really quickly.
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Asked for a refund for wrongly bought game version, take 2 hours to get the refund approved, and 1 day+ the money still not yet refunded.
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I bought a game using only steam wallet then a few days after asked for a refund, it was still in a gift form in my inventory.
Took one hour to be approved and 5 days to be refunded.
The item was not removed from my inventory, and now it looks like this:
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How much does it take to get a refund? I just bought leadwerks which was 66% yesterday, and now is 75% - the difference is about 10 euro. I asked for a refund for "it is now cheaper" reason, but now I wonder how much do I have to wait to recieve the money.
PS: I got the money in the wallet now: it took one hour to approve the ticket and 3 days to get the money back in the wallet.
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