I recently picked up the Indie Zone bundle and, as usual, made giveaways for those games I already own. For one of the keys, "Neo Now!", when the giveaway concluded, I was told by the winner they had gotten a "duplicate key". So I went back to my Indiegala profile to find the code hidden again (just for that one game). Opened it up, and it was a different code.

Now, I have replaced the code for that giveaway (but the winner hasn't responded yet) but my questions are:
Has this happened to anyone else?
Was it just this one game with a hiccup?
Does this happen often with Indiegala?

7 years ago

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Has this happened to anyone else? -- dunno
Was it just this one game with a hiccup? -- looks like probably so, but again idk really
Does this happen often with Indiegala? -- no, certainly not common with them

if i had to guess though, i'd imagine a screwup of that games keys and likely everyone who got that bundle got those keys replaced.

7 years ago
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yep - same bundle - added winner and swapped out the crap key for the new one - would have been better if they had emailed us to tell us they had done this F-up

7 years ago
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It would be cool to get notification, but considering they almost immediately fixed their mistake, I'd say that's really decent from them, and you should be rather happy that you don't need to contact support. Such things happen.

7 years ago
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