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A little doubt (giving a game)

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Rezongo

Hi people, I've re-read the FAQ but I haven't found the exact answer

I made a group giveaway a couple of days ago and one person won. Everything's OK til this point.

Buuut I've check his sg profile and he already won the same game long time ago (but he doesn't have it in his library, so he clearly didn't activate it)

I think first time I checked the FAQ you were oblige to activate it in your account but I don't find that point.

Sooo... is against the rules if I give the game to him or it's ok?

11 years ago*

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7 Comments
CrashRHCP

I think you have to ask support for a re-roll

11 years ago
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Deleted

This comment was deleted 3 months ago.

11 years ago
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makwy2

I'd say this is a great message for Support.. instead of gathering a bunch of opinions of the masses of SGifts.

11 years ago
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DavidSarif

Ask support to reroll and give this reason, you can only give to another user who will be randomly picked by the Gods.

11 years ago
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TheGannet

ask for a reroll and post for the reason "Already won this game, never activated previous win"

11 years ago
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neocow

just report him and if you still have the game, reroll

11 years ago
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Rezongo

Ok, thanks to all, I've just see one of the options to re-roll is "previously won the game or already in account"

11 years ago
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Closed 11 years ago by Rezongo.