i used the wrong email by one letter once and they fixed it just send proof to support that you bought it.
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Forget about it...
I'm waiting for answer about one bundle having "no serial available yet" errors since May 5th...
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Well, some other questions they responded within 2 days. It probably just depends =\
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It seems different pple got different experiences. I had an issue that I mistype my email when buying. Replies came either the same day or after 2 days (weekends excluded). Took a week or so overall to get the refund (I bought another copy of the bundle just in case).
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They did offer to add another copy to my account. I just chose the refund.
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People here said they got their reply within few days, so I expect that they're not as fools as you say. But ye, shit happens, I got replied rudely by Steam support aswell, more than once. I guess everybody has bad days. I'll wait for this to get solved and see what kind of people are they
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So today I bought the Monday Bundle at the lower price (1,99$), it was around 1pm GMT i think.
I didn't login into any account to do the purchase, i just used my email, and purchased it with Visa Pre-paid card. It seemed to have worked, I've been re-directed to a page where they said to wait for an email.
The thing is, i didn't get any email, so I thought i could've missed-typed my email. So i sent an email to indiegala support, explaining my issue. After 6 hours, I didn't get any answer, so I went to Indiegala.com and sent another email (now through the website), and after 4 or 5 hours I still don't have any answer.
What do you guys think of this? What should I do?
ps: I'm not really sure if i can post here questions about other website, but this community seems to be the best to ask this type of questions. I'll delete this if it's against the rules
EDIT: Forgot to say i also checked my Spam folder, and nothing there aswell
EDIT2: The IG support already contacted me and moved the bundle to my account. Thanks for the replys to everyone
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