Well, have you tried adding your winner on Steam and ask him to accept the gift?
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Upon further examination of the winner in question, I'm going to have to agree with PrinceOfJerusalem...he hasn't activated a LOT of his wins (and not to mention he won the same thing twice too -.-)
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Report him since he didn't add all his wins to his library. Oh and ask for a reroll.
edit: Before sending a gift to a winner, check his/her SG history.
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Contact support and explain, you might be granted a re-roll for a new winner.
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That's just weird Oo
Why would he mark received without activating it? Maybe he thought he did or something. Just contact him through steam or his email and clear things up
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Lol I'm so naive. Didn't even occur to me that he didn't activate it because he's one of those people
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The people who don't actually activate won games. Maybe he wants to forward to a friend or regift it or something, I don't know. Maybe he's waiting to see what he can get if he trades it, etc.
You know, those people
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if you are referring to your Necronomicon: The Dawning of Darkness giveaway, i'd create a user report for that winner since he has ALL his wins non activated and 4 multiple wins.
a record probably.
don't wait a week, you will probably get a reroll.
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Is it good I'm not fast enough to be before ya? no that's what she said pun intended
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+1
Do people actually just sit on and hoard non-activated games, or is it that they have given them to someone else / used on another account?
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As you can read, the gift is still in OP's inventory. That must be some miracle right there.
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it's probably an alt account to win and resell stuff. i wouldn't be surprised if one of those friends is registered here...
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Registered 3 weeks ago and already won 13 games. Too bad someone more gracious than (s)he doesn't have that luck.
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How dare you call such person non-gracious, he/she's doing their best to leave positive feedback without taking anything. jk
That happens so often that those people win the most :(
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If you tried to contact him, but he does not answer, ask for a re-roll.
But you must try to contact him, by Steam, or by e-mail.
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btw, i don't know if you already did this but... go to your inventory and return the gift to your account so he can't redeem it.
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Yeah, I know about this. Support has already rerolled my GA. Thanks for the tip.
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So, problem is:
6 days ago one of my GAs ended. I sent a gift to the winner. He didn't accepted it, BUT marked it as received without saying anything.
This gift is still in my inventory.
I got confused a bit by the FAQ, so can someone explain me what should be done? Should I wait or/and ask for re-roll? Or something else?
Any help will be appreciated. Thanks.
UPD: I created a ticket and asked support for re-roll. Thanks to everyone for clearing this up, you're great community. :)
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