I've had my fair share of cold calling Microsoft reps - the number of times I'd gotten a terrible virus or my data was at risk... I've lost count!
My wallet saves me every time! having a computer is an expensive business!
Oh, wait... I just reinstalled windows last night and I can't do that for you right now as I have to restart the computer, you see, I just finished installing 238 updates from your website, but if you upload your instructions to my FTP Server (Login details) then I can help YOU out.
Computer tech of 30 years.
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