I have one question about Steam keys that can be claimed from other person. For example I win a giveaway or trade for a game key bought by someone on GMG, Gamergate, Amazon, etc. and redeem it on my account, after this the person who gave me this key can go to steam support and claim my account without having a scan of the key and only by providing evidence that he bought the key on one os these website?

Because seeing Steam rules here https://support.steampowered.com/kb_article.php?ref=2347-QDFN-4366 tells about claiming an account having a scan of the key, you can provide a scan of the key and claim an account, but what about other keys can someone provide roof that he bought on GMG, GamerGate, Amazon, etc. the key? so it's possible to demonstrate it or only having a scan?

1 decade ago*

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That's in case an account is hijacked. And without your Steam log in user and password you should fear nothing. As they keep logs of logins and that, so if there's no abnormal activite I see no reason why they could steal your acc.

If I am mistaken though, feel free to point it out.

1 decade ago
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Well, I'm not really sure, but they probably could, since Steam Support is dumb as crap (it's miracle if they read half of what you wrote). If someone contacts support and posts the key, (tho, like you said, they must know his username), all online activity on his account will be closed, no chat, no key activation etc until it gets solved, in that case, OP would have to provide different proof.

1 decade ago
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that could probably be easily rectified if you just gave any details about your payment details.

1 decade ago
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They could simply claim the account was hijacked, I suppose, but they might be able to see that use of the account appears normal. i.e. since when do people hijack accounts and not change the email/password? Why would the hijackee be emailing from a completely unrelated email address? etc.

1 decade ago
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According to Steam, they don't store psat mail/password data - so they wouldn't know something changed.

Show them key from GMG and account-name (hence, never use same nick and account name) and if Steam Support is someone stupid, he'd give you access to that account. If he's not stupid, he'd ask for few more proofs.

1 decade ago
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Heh... Interesting. No wonder when my account was hijacked it didn't cause any problems that I'd just happened to change my email maybe two weeks prior. I was really sweating over that possibly creating complications.

1 decade ago
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They don't store past mail/password data, BUT They do have logs that says when a user changed his email/password! It just doesn't say what was the previous mail/password.

1 decade ago
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you just found a hole in cosmos....we are all doomed.

1 decade ago
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I wonder the same thing myself.

1 decade ago
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I think credit card information outweighs CD keys.

They can see where the account has been accessed from, so if you only log in from your house then someone in another country tries to say it's there account it'd be rather obvious they were lying.

1 decade ago
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+1

1 decade ago
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Yep. In 8 years of service I've never once logged in to my account outside of Southern California, and maybe two or three times outside of this house. I've only ever used one credit card as well. The more you can keep your use consistent and predictable, the easier it is to reclaim a stolen account even without evidence like key scans. When my account got hijacked last month the night and day difference in account activity was so jarring and blatant and I got my account back in a matter of days with minimal back and forth with support.

1 decade ago
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Woah, you have only 20 hours played for your 8 years in Steam. How?

1 decade ago
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I think he was talking IN GENERAl, not just on steam.

1 decade ago
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he was talking about steam, but yeah, you only played for 20 hours on steam for 8 years? wtf man

1 decade ago
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Either he played 24 hours worth of games since your post or you don't know how to count.

1 decade ago
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Well, go to his account and prove that you can count...

1 decade ago
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http://steamcommunity.com/id/adam_himself/games?tab=all

The first four games alone are 21 hours which is already over your alleged 20 hours.

You should have probably double checked first..

1 decade ago
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As discussed below it's probably more than you think as it is, but I played most in the earlier couple years of my account when they must not have been tracking the time. Then I went a fairly long time without playing any Steam games at all. I didn't own more than maybe half a dozen games before last year even. So I get to say I've had an account for 8 years, but no, they aren't 8 fully active years. :P

1 decade ago
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So the question then might be what happens if I purchase something with my current card (which we'll assume is about to expire,) and I shred it when I get a new one so I no longer have that information. Can I no longer prove that I in fact owned the credit card I paid with?

1 decade ago
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Your name, address and other personal information are tied to the credit card. You institution that issued the credit card will always know which credit cards numbers you have previously used.

It might be a bit harder after the card expires, but it won't inhibit you from proving who you are.

1 decade ago
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While the card might expire, the account number does not. FYI

1 decade ago
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That's ground breaking information that'll probably change my life forever! I never specifically said it would change, I simply said they would know the previous numbers you had.

My bank seems to "no longer offer" my current credit card everytime it expires so they send me a new one with a new number each time.

1 decade ago
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Credit card number is not the same as the account number it's linked to.

1 decade ago
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This sounds plausible, hope i don't have to deal with this situation, though

1 decade ago
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Well, this looks ominous.

1 decade ago
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But if they provide proof that they bought the key on GMG or GamersGate if it's possible for example this information will be valid for Steam support? or they only accept proof if bought from their store?

1 decade ago
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In that case support most likely will ask current keys holder (one who activated them) where he got them from, and answer like "I got it from user XXX/emial/link to steamgifts profile" will probably handle that case in your favour - proof of buying is only proof of buying not proof of owning it.

1 decade ago
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You can always provide proofs of the rest of hundreds purchases you made on your account, can you not?

1 decade ago
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i think you need to write more information to take back the account, only a proof of purchase is not enough if you don't know your associated e-mail adress and login id they can't do anything...

1 decade ago
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Ok that sounds better :S

1 decade ago
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They don't store past mails/passwords. If you have account name and proof of purchase, you're good to own account - otherwise, is someone steals your account, how you'd get it back? "Please give a mail scammer uses for your account?"

So, in the end, never use same account login and nick if you're going around trading steam keys.

1 decade ago
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He will need your email ,account name ( the name you log in with ) , password , Credit card last 4 numbers /paypal id to get your account .

1 decade ago
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this

1 decade ago
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And if you don't buy anything on Steam - only retail or other cheaper stores? Your account is gone?

1 decade ago
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They would ask you to write something on a sticker with serial number and send them a picture of resulting contraption.

1 decade ago
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Those were mostly rhetorical questions - food for thought about that credit card thing.

Should have made it more obvious, I guess.

1 decade ago
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Rhetorical or not but that's what they asked me when I tried to retrieve my very first account after it's been abandoned for several years. I'd never bothered complying though, mostly because I am opposed to writing shit on game covers.

1 decade ago
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I use my game covers for target practice. Hate carrying physical media around for things I can access digitally

1 decade ago
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If you win a giveaway of a key I've purchased I have proof of purchase and your username, nick and maybe e-mail. No hijack (but not acces to e-mail) so you are on hands of the staff decision.

1 decade ago
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But you don't have my username and without access to my email you can't do any thing. As far as I know you need 4 proofs to get the account. They are also checking the IP usage as far as I know.

1 decade ago
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username? getmyass15 although your id is getmyass199715.
If what you say is true, then that reassures me.

1 decade ago
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Lol the user name of your steam is the one you log in with it isn't the steam ID or the steamgifts user name it's the one you log in with

1 decade ago
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Proof of buying =/= proof of owning, so you should fear nothing. Cheer!

1 decade ago
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Don't think that Steam haven't thought this through. The answer is more obvious than you think.

1 decade ago
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That gives me an idea:

  1. Win a lottery;
  2. Buy gazillion Fortix keys;
  3. Give them all away;
  4. Take over every single Steam account;
  5. Evil laughter.
1 decade ago
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6: Sell accounts while retaining enough information to tell them apart
7: Have the capability of getting any person who annoys you banned forever

1 decade ago
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8: Start again.

1 decade ago
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1 year later... you become the owner of valve

1 decade ago
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9: Get fat

1 decade ago
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10: Never release a Valve title with the number 3 in it.

1 decade ago
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  1. Release a Valve title with the number 3 in it.
1 decade ago
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Left 4 Dead 3, yay.

1 decade ago
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First shalt thou take out the Holy Pin. Then shalt thou count to three, no more, no less. Three shall be the number thou shalt count, and the number of the counting shall be three. Four shalt thou not count, neither count thou two, excepting that thou then proceed to three. Five is right out. Once the number three, being the third number, be reached, then lobbest thou thy Holy Hand Grenade of Antioch towards thy foe, who, being naughty in my sight, shall snuff it.

Right. One... two... five.

1 decade ago
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Pretty potent stuff, what you're sniffing. Made me smile. Cheers.

1 decade ago
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5.Sell Half Life to EA or UBISOFT and announce the closing of STEAM

1 decade ago
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Blasphemer! Conniving heathen!

1 decade ago
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he can claim you account only if this key activated first on you account.

1 decade ago
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How do you activate a key for a second time if I may ask?

1 decade ago
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When you activate a used key you get the "Duplicate key" dialogue box, which has an option to reclaim the account it has already been activated on

1 decade ago
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yeah I could save some srs $$$

1 decade ago
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I think if you don't have the same word as an account-name and a nick, you should be fine.

1 decade ago
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This happened to me. I bought MW2 on ebay, but was already activated. Messaged steam support, gave them a scan of the key, and they gave me the account with which the key had been activated on. It had a few other games on it too. The guy who owned that account then messaged steam support i believe, and the whole account got disabled.

1 decade ago
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That's funny. I hope you got your money back, but the seller deserved it

"Hey, here's this beer I already drank most of, but you can have the last dregs for real cheap!"

1 decade ago
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Disabled for life, or just until it gets solved? Since this can be really bad precedence.

1 decade ago
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Disabled for life.

1 decade ago
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so you and that guy both lost something on the process, right?

1 decade ago
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maybe it was one of those key generators?

1 decade ago
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Just your credit card info along with any receipts/keys you have for games on your account. They may inconveyance you but you will most likely have much more proof.

1 decade ago
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As long as you have the first game (box + serial?) you registered on your account and some knowledge of the latest activites, that should be proof enough since accounts are not allowed to be sold or shared.

1 decade ago
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You need way more than just 1 cd key. I had to scan every single steam key I had, the one time my account was hacked.

1 decade ago
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You can't do that, trust me.

1 decade ago
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There was a thread here where a user was telling how Steam support asked him to provide proof of purchase for the very first game he purchased for his account to verify his account ownership. So I think you can only try reclaiming it with the very first game you bought. They'll also probably do IP checks. So there's nothing to worry about.

1 decade ago
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Closed 1 decade ago by lordcataclysm10.