Hi, I cannot join giveaways, because the sync function does not work, i tried making my profile private and back, no effects.
Can it be manually changed or something?

1 month ago

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Have you waited for 1-2 hours and tried again? Most of the time it is some bug of Steam's API and will fix itself after some time.

1 month ago
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Sync has not been working for a week now. Tried multiple times.

1 month ago
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If you have stuff like ESGST, try shutting that off and try again, maybe that helps

1 month ago
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negative, tried that, no effect

1 month ago
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You could try setting your Steam profile to private, save it and then back to Public, that can help.
If that also doesn't help, did you try a different browser?

1 month ago
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Negative on both.
Tried my phone and 3 other browsers and no difference.

1 month ago
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Then I am out of ideas, sorry

1 month ago
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open task manager then click on the steam or uplay or any program you use
then click on end task close all of tasks that runs by that program

run it again as adminstator it should work

1 month ago
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It happens from time to time. I usually wait a bit and it's back to working fine.

1 month ago
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FWIW i can sync normally in chrome with ESGST extension installed, so even though there's 2 threads reporting the same, it might be an isolated incident or some kind of update on your browser, extensions or something like that

1 month ago
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Same problem. I'm not able to enter any giveaways because of that. I tried to set the profile on private and public again and three different browsers (Firefox, Chrome and Edge). No extension used.

1 month ago
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Now it worked again.

1 month ago
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Here we go again.

1 month ago
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Same here..

1 month ago
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I just activated a game on my account just now to see if the sync would work properly. It seems to be working fine. That game no longer shows up, as expected, in the list of giveaways for me to enter.

I use Chrome, no additional/special site extensions/tools.

1 month ago
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Sync does not work for me

1 month ago
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Sync not working for me too

1 month ago
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Sync is bugged for me too. I have my steam profile set to public, and it has been set to public for years. When I click on sync account on steamgifts, steamgifts thinks my profile is set to private.

1 month ago
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still i cant sync. ive got the same situation for a week. How to fix it? different browsers, the same situation.

1 month ago
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+1 almost 2 week since i trying to sync(((

1 month ago
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Sometimes the sync is bugged - just wait a bit. For me, there are two bugs:

  1. It says that I don't have a puiblic profile
  2. After sync I can still see giveaways for games that I own
1 month ago*
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Ive been waiting for a week and still dont work.

1 month ago
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Have you tried logging out of Steamgifts and logging back in?

1 month ago
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Yes, and login using different browsers also.

1 month ago
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Besides the tipps given in this thread I only have one more idea, but I don't think that it will help: cleaning the Browsercache.

1 month ago
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I've been trying synch from new fresh browser and nothing. Then it fixed itself 5 hours ago

1 month ago
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I think, it's a problem on the server side. The more I read this thread the mor I think that..

1 month ago*
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After sync I can still see giveaways for games that I own

I get this with games that were on my wishlist before I added them to my library. To fix it, I go to Steam, pull up my wishlist, make sure the game is no longer on my wishlist (removing it if it is still there), and then closing that window/tab. After that, I return to SG and sync, again. Once I've done that, those games are hidden from me. (I only use the wishlist search function.)

3 weeks ago
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Now its fixed somehow... Magic...

1 month ago
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did it happen automatically? or you synced manually?

1 month ago
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Manually. I dont know whats going on. It fixed itself

1 month ago
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how do you sync manually??
im having troubles sync as well, and a few days ago, it was almost a week, luckily i was able to sync after 10th attempt that day.
But i think i will not have the same luck

1 month ago
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I don't know what happened/// right now i can't sync again((((

1 month ago
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I'm having problems with syncing as well since two weeks. Used to work like charme before for all these years I've been here. There are also more and more people reporting problems regarding synching, so something seems the issue here.

1 month ago
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excatly in that time the same happened with me(((

1 month ago
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Bump! Mine is bugged too, but I just logged in SG after some days out (it says it was last synced 1 week ago) Will wait and see what happens
My profile is all public btw

1 month ago
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This problem is dragging for nearly a year now.

https://www.steamgifts.com/discussion/BjGv0/sync-issues

It fixes itself... eventually. I never encouraged it myself, but can see "waves" of ticket about this issue from time to time.

1 month ago
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Same issue.

1 month ago
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Try again and let me know if it works (I switched our IP addresses). I ran a test and it seems like Steam was blocking the requests to certain profiles from our servers. It seems strange the block would only apply to specific users though. I wonder if the affected users are using add-ons which sync their accounts at a higher than normal rate, causing some type of Steam limit to be reached.

1 month ago
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Syncing is broken again.

I suspect this might be a load balancing issue rather than a user related one. In other words, the requests might end up flooding specific workers on Steam's side, thus blocking IP addresses on a worker level. This creates the strange illusion that only certain users are affected.

In other words, if N users sync at the same time, either manually or automatically, the requests while originating from the same server IP, they might be directed towards multiple backend workers and if one or more workers are flooded with more requests than allowed from a single IP address they might temporarily block it, thus preventing the syncing process from taking place.

1 month ago
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I can't sync too. Same problem for a two week
UPD synced after 40 clicks
but auto sync doesn't work anyway

4 weeks ago*
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Curious, is there a way to see if this is a player issue or an API issue by looking at communityvisibilitystate or something similar?

I haven't used the steam API, but it seems odd that the API doesn't provide a rate exceeded exception or something similar instead of a permissions error for these issues.

Edit: To clarify, I fully expect this has been looked into, I'm just curious where the limitation is so I can go file a hopeless bug/suggestion with steam.

3 weeks ago*
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Still having that sync issue man!

1 week ago
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Same problem here...cant enter giveaways because of seven days no sync but sync do not work

1 month ago
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today it worked after 8 days.

1 month ago
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again can't sync...

1 month ago
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Same problem here.

1 month ago
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seems its buged again, cant sync since 3 days
profile all in public

1 month ago
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The same here.

3 weeks ago
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OMG it bugged again :'(

3 weeks ago
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Deleted

This comment was deleted 3 weeks ago.

3 weeks ago
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Hello just came back after 2 months and it seems i got the sync bug!

1 week ago
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