At the moment I am having the issue (which has been going on a few years) whereby my laptop (Lenvo Ideapad U450 Yes I am fully aware that this laptop really isn't suitable for gaming but it's all I got) is randomly turning off my internet and showing no other Wifi connections around my area. You can see here the wifi connections that I have avaiable to me and one that I am connected to, but then you can see here that after about 20-30 minutes of gaming the internet turns off and shows no Wifi avaiable.

I have tried multiple times to look up a solution to this problem but I really can't find anything. I have tried:
Updating my drivers
Reinstalling drivers
Factory Reseting my Laptop

PC Specs (if this helps at all):
Operating System: Windows 10 Home 32-bit
System Type: 32-bit Operating system, x64-based processor
Processor: Genuine Intel(R) CPU U4100 @ 1.30GHz
Install memory (RAM): 4.00GB
Graphics: Mobile Intel(R) 4 Series Express Chipset Family

Nothing seems to work. Is this a case of some sort of power supply issue causing the laptop to turn off Wifi to gain power to run the game? I don't play games that are graphics heavy (Awesomenauts, The Binding of Isaac ect.) so I'm not sure if this is the problem. Is the laptop just generally broken? It's definitely something wrong with the laptop as my I am the only one having this problem.

Any and all comments/suggestions are welcome.

Thanks for reading,
hope you have a great day.

7 years ago*

Comment has been collapsed.

Does your PC heat up a lot (might be overheating the wifi module)?
Does it only happen when gaming?
Could you be accidentally deactivating it with a hotkey?

7 years ago*
Permalink

Comment has been collapsed.

Problem is your wifi adaptor. Just change your adaptor(10-20$) on your motherboard or buy new(10-150$) one for usb.

7 years ago
Permalink

Comment has been collapsed.

+1
happened to mine too. USB one solved it.

7 years ago
Permalink

Comment has been collapsed.

+1 Just get a USB adapter and save yourself the headache.

7 years ago
Permalink

Comment has been collapsed.

but if u have a laptop with nice design u can easily change it for 20 $

7 years ago
Permalink

Comment has been collapsed.

Of course, but I don't think he wants to go through the trouble of taking his laptop apart.

7 years ago
Permalink

Comment has been collapsed.

Buy USB wifi stick.

7 years ago
Permalink

Comment has been collapsed.

It's probably overheating and turning off the wifi module to prevent damage.

But that's just my guess.

7 years ago
Permalink

Comment has been collapsed.

This. It's getting too hot while you're gaming. Either get a usb wifi adapter or a laptop cooling pad (or use ethernet if possible).
Same thing was happening to my wife's laptop

7 years ago
Permalink

Comment has been collapsed.

That sounds like a common problem. The solution is easy.
Be nice to your parents, clean up your room regularly and they won't shut off the internet to annoy you. >:D

7 years ago
Permalink

Comment has been collapsed.

+1 :)

7 years ago
Permalink

Comment has been collapsed.

Lol +1

7 years ago
Permalink

Comment has been collapsed.

Haha I wish this was the solution. That would save me my years of trouble with this problem.

7 years ago
Permalink

Comment has been collapsed.

Check the power management options on the driver for the Wifi card. Alot of them on laptops have a dumb option to allow it to turn off the Wifi card to save battery life.

7 years ago
Permalink

Comment has been collapsed.

Where can I find this option?

7 years ago
Permalink

Comment has been collapsed.

Device manager - Network Adapters - {your adapter} - right click - Properties - Power management - Uncheck the tick

7 years ago
Permalink

Comment has been collapsed.

The only Device that I could find that had the power management tab was a device named "Realtek PCIe GBE Family Controller. The other adapters don't have a power management tab in the properties section.

7 years ago
Permalink

Comment has been collapsed.

start button > system > Power & sleep > additional power settings > change plan settings (for option that is ticked) > Change advanced power settings >

open the Wireless Adapter settings dropdown>
change both battery & plugged in to: Maximum Performance

& additionally you may want to try (while in the same settings menu) >
PCI Express dropdown change>
Link State Power:
both "Off"

7 years ago
Permalink

Comment has been collapsed.

I already had my power options like that, but thanks for helping out nonetheless d3m4n.

7 years ago
Permalink

Comment has been collapsed.

oh ok, then possibly either failure starting to show a little bit, or possibly the wireless drivers are not quite right for windows 10 (though i doubt this one over failure, but it is possible)

i'd say maybe try an older or newer driver (just anything else that works for that model wifi adapter) and if it still continues to fail try and pickup a cheap replacement internal or usb dongle.

np though & gl =)

7 years ago
Permalink

Comment has been collapsed.

you could try this if you wanted too, but i suggest you read the reviewers and decide for yourself. my personal usage of it has never caused an issue, but i do not doubt that it very well could cause u to need another factory reset.. but it could find drivers you cant find easily yourself and install them for you.

7 years ago
Permalink

Comment has been collapsed.

Funnily enough I actually already have the software downloaded (not on steam though) and am currently using it but not finding any hope with it. Thanks again anyways.

7 years ago
Permalink

Comment has been collapsed.

not even for chipset drivers? its less likely then wireless drivers, but still could effect how the power management works for the wifi.

also> looking at your laptops specs its the Mobile IntelĀ® GM45 Express Chipset and i can not find windows 10 drivers from either lenovo or intel. inside of your device manager do you have a few yellow explanation mark on some "unknown device"('s)?

7 years ago*
Permalink

Comment has been collapsed.

There is no yellow explanation mark anywhere in my device manager saying "unkown devices" and as for the chipset drivers I couldn't find anything using the Driver Booster 3 programme. It says that it's all up to date.

7 years ago
Permalink

Comment has been collapsed.

okay sry, im out of ideas tbh. its still probably back like i said at the begging though and many other suggested probably faulty or starting to die or whatever. but i do fear a little bit that it could be windows 10 compatibility issues too (specifically in chipset &/or wifi) and buying a replacement wifi may not help the real issue. the only other thing i could say is maybe try a live linux or different windows as a test to see if hardware is good and its os issues.

7 years ago
Permalink

Comment has been collapsed.

Thanks for your help, I had this problem way before I had installed window 10 to my laptop. So that may of added more problems to the original problem but I really don't know. Thanks for all of the help though I appreciate it.

7 years ago
Permalink

Comment has been collapsed.

back to original then its gotta be bad hardware if its happening with several os's. sry. and np at all =)

7 years ago
Permalink

Comment has been collapsed.

What you can also do is make it so that whenever your charging your laptop it will automatically be turned into maximum performance in battery settings. That way, you keep your laptop charging while playing games and the wifi might not turn off if what Vivi said is really the problem.

7 years ago
Permalink

Comment has been collapsed.

Toggling power saving option to max performance will actually heat things up even faster. So sometimes it is better to use a low-powered profile if the problem really comes from overheating issue.

However, you might face some performance issue if the other parts does not get enough power required for higher clock speed, so it really boils down to finding the root cause, or getting better hardware/cooling.

7 years ago
Permalink

Comment has been collapsed.

Oh yeah that's true, I was assuming what Vivi said was correct which was that if you are on power saving mode, it may disconnect your wifi to save battery. I didn't have this problem before so I actually don't entirely know how to handle it but this was just from what I thought the problem was.

7 years ago
Permalink

Comment has been collapsed.

It's usually a problem with the wi-fi adapter, when that happens with a laptop.

The overheating explanation strikes me as as unlikely- foremost, if it was overheating, it'd be due to other key components overheating or a blocked fan, either of which is noticeable in its own right. Second, I've never heard of wireless adapters having overheat shutdown checks, nor can I find anything through google to that effect.

Toggling your power saver settings so that they're disabled [or even to enabled] can also potentially fix the matter.

7 years ago
Permalink

Comment has been collapsed.

It is very common for hardware to fail when it overheats, even for WiFi adapter.

Even my old USB WiFi adapter turns itself off during heavy gaming (it's a dual-band ASUS adapter, expensive stuff, not a cheap knock-off). It works perfectly fine when streaming video, so I am guessing that transmitting/receiving small packets in a very high interval heats up an adapter way faster than huge packets in low interval.

7 years ago
Permalink

Comment has been collapsed.

There's a difference between overheating to the point of failing and overheating and having an intentional shutdown occur of the device due to the overheating. I was indicating I wasn't aware of the latter existing, and that the first should be pretty easy to determine if it is occurring (though, theoretically, so should the latter).

Either way, if it's flawed or failing, or if it's overheating (which presumably'd more likely be occurring due to undissipated heat from surrounding components anyway), adding a USB-connected adapter could theoretically resolve the issue either way.
Directly plugging into a router may also be a good option, if you're planning an intensive gaming session [which I presume isn't something you typically do on the move]. Of course, if you're playing CS:GO in a coffee shop, I think trying a different adapter [or even saving up for a new laptop, at least in the OP's case] is going to be the necessary call [if it doesn't end up being something as simple as a power saver issue].

7 years ago*
Permalink

Comment has been collapsed.

If you re-read the OP thread, his WiFi adapter didn't intentional shut-down. It disconnects from the current WiFi network, and fails to scan any available WiFi network. My old USB WiFi adapter had similar symptoms before it turns itself off.

7 years ago
Permalink

Comment has been collapsed.

Again, overheating ought be quite easily detectable, while more general issues are something that tends to be pretty common with mobile wireless adapters. And again, regardless of cause, solving it may entail the same approach.

Overheating can be an issue with USB adapters, but with integrated adapters, in my experience the issue is primarily based in high-heat-generating components being located near the adapter due to poor component placement, and a lack of suitable airflow causing that to affect the adapter. As I said, if neither is working, plugging into a router directly may be the best option- or, if mobile gaming is necessary, then starting to save for a replacement laptop.

Though, again, non-overheating-related issues seem to be far more common an issue in laptop wireless adapters. I've had plenty fail on me, and not a single one due to overheating.

And, again, that deliberation isn't especially relevant, as past a point cause isn't actually a factor of concern. Once system setup elements are confirmed not to be the cause, the method of resolvement (see above) will theoretically be the same regardless of the underlying cause.

7 years ago
Permalink

Comment has been collapsed.

Do other computers have the same problem on your wi-fi connection?

7 years ago
Permalink

Comment has been collapsed.

No, only my computer has this problem.

7 years ago
Permalink

Comment has been collapsed.

Hasn't anyone got a WiFi adapter you can borrow?
Then you can see if it's a software/OS setting problem or your hardware.

7 years ago
Permalink

Comment has been collapsed.

Gaming means a lot of heat on your laptop, as it is quite old. Thus, the Wifi module might be turned off to prevent damage. You could try buying an external USB Wifi Card, as this one would always be cool enough to work (because it is not next to the hot CPU obviously)

7 years ago
Permalink

Comment has been collapsed.

Certain external USBs do overheat on their own, while that's rare for integrated ones (which overheat primarily due to surrounding components). It's important to research out a good wireless USB to make sure overheating isn't a likely scenario with it.

Worth noting that on well-designed laptops, the integrated adapter is designed to benefit from direct access to the internal cooling system, while usb adapters tend to be pretty bricky and lacking in ventilation. I've even heard of individuals recommending stripping part of an external adapter's casing to improve cooling (either by drilling tiny holes or replacing a removed portion with a mesh cover), though that's obviously not good for warranty or durability.

View attached image.
7 years ago
Permalink

Comment has been collapsed.

wifi chipset designs play a large roll in heat. some are way worse then others. atheros & intel typically in my experience do not really put of much heat or fail very often, but ralink & broadcom chipsets tend to get a little hotter then others. not really sure where realtek and others fall though.

but my main point in saying that was ralink (based) wifi usb adapters imo are the ones that have the highest odds off heat failure.
(your photo being a atheros device is a pretty good choice imo though :D)

7 years ago
Permalink

Comment has been collapsed.

I've had the same problem on my Lenovo Z500, however this was years ago and I don't have this anymore.
Sadly I can't tell you how I fixed it, in the meantime I went from Windows 8 > Windows 8.1 > Windows 10.
Also I formatted the whole laptop multiple times in the meantime, also made sure that the laptop can not turn off Wi-Fi for power reasons.
And I disabled Bluetooth, think I read that somewhere, so in the end it's not much help but at least you know it can most likely be fixed

edit: maybe this can help? click

7 years ago*
Permalink

Comment has been collapsed.

but you did get it fixed without a replacement?

thats where the deeper i went with op in troubleshooting the more im thinking its a compatibility issue with win10. but idk still ofc failure is always a possibility.

7 years ago
Permalink

Comment has been collapsed.

Yes, no replacement.

It's definitely not an only-Win10 thing, unless we are talking about another bug, for me it started on Windows 8 and I had it for a while on 8.1. Sometime between this and upgrading to Win10 it got fixed I think. Last resort is to format your laptop and install new drivers etc. If it still persists then it might be a thing in your modem or faulty hardware

7 years ago
Permalink

Comment has been collapsed.

no, not claiming it to be win10 exactly, but the drivers for chipset & wifi and windows 10 conflictions maybe. even if its not upgrading drivers but instead possibly downgrading drivers. i just find it best to try all other avenues before going and spending $ on a replacement that may not get used because the issue is actually somewhere else.

7 years ago
Permalink

Comment has been collapsed.

Sign in through Steam to add a comment.