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I've won a game, but nothing on my email...

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sirplinio

I have won a Frozen Synapse Bundle but...
Wasn't I supposed to receive my gift code or bundle link in my email?
The giveawayer added me on Steam, but why doesn't he send me the link on my email?!

T.T
Sorry for my bad english.

1 decade ago*

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6 Comments
Jabber

From the Frequently Asked Questions:
I won a giveaway, but haven't received the gift.
The giveaway creator has 1 week to email it before you can mark the gift as "Not received". If it's been more than 24 hours since the giveaway ended try and add the giveaway host to Steam and remind them to send the gift.

1 decade ago
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anelaidlives

Does adding a person really work? There are so many scammers that it would be complicated, unless the giveaway giver asks you to put something on your profile in the chat and then checks your profile through the site to see if its there.

1 decade ago
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TastySalamanders

People can add you and send it via Steam, there is no requirement for it to be sent via email, it just can be to avoid any hassle in the process.

1 decade ago
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sirplinio

Hmm... didn't know it. I thought it was automatic.
Thnx guys.

1 decade ago
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Jabber

No problem. Congrats on the win!

1 decade ago
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Mexicanfun

then just mark as not yet come to me I send an email or steamgifts does

1 decade ago
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Closed 1 decade ago by sirplinio.