La web paso por unos momentos malos hace poco, la cosa seria hablar con soporte sobre lo ocurrido y que solucionen, antes que le den voto negativo al sorteo, tuve unos problemas q se solucionaron solos, pero también sufrí unos sustos, espero se solucione tu problema, saludos.
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You're not the only one apparently:
http://www.steamgifts.com/forum/Pe2mK/1-copy-2-winners
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The same thing happened to me. I actually went to Steam and bought a second copy of the game to award the second "winner" Because it is a bundle game currently I probably won't get any credit either, despite paying the full price.
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and now I feel stupid....I could of just bought a second bundle for a dollar and got another copy of the game.....instead I paid 10 dollars...
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That is true, but at the time I didn't know it was a mistake. I was pretty sure it was, but I didn't know for certain. I did contact support, but not until after the fact. They haven't gotten back to me yet though.
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But I'd just like to point out that it was extremely kind of you to think first "I need to remedy this for the sake of the winners" instead of "let's fix this so I don't have to give extra." Good job on that part. Don't feel stupid. Feel generous.
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Thanks Freddie, I guess I was just raised to do the right thing. It wasn't my fault but I decided to make it right anyways. I feel better about it now!
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It's a rare issue, but this has happened before. Don't send a gift to either of them, contact support and we'll get the admin to remove a winner.
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I want to report a mistake in a drawing that I did a few hours ago, after several hours of errors on the web where you could not access, I have seen my giveaway ended and my draw was 1 copy, picture here:
https://imagizer.imageshack.us/v2/1055x133q90/513/2cdy.jpg
and the feedback of winning me appear 2 people, which is impossible because as I say is one draw and copy what I would like to give me an answer because the title of my draw is 1 copy, and so can not give the gift because I mistakenly listed two winners, my draw is as follows:
http://www.steamgifts.com/giveaway/W5fnC/takedown-red-sabre
I hope they give me a solution for this error is that the web has two winners in error when there is only one and so I can not deliver the gift because the other me wrong winner claimed the gift when there is only one winner
Quiero reportar un error en un sorteo que hize hace unas horas, despues de varias horas de errores en la web donde no se podia acceder, he visto que mi sorteo finalizo y mi sorteo era de 1 copia, y en el feedback de ganadores me aparecen 2 personas, aqui una imagen:
https://imagizer.imageshack.us/v2/1055x133q90/513/2cdy.jpg
cosa que es imposible porque como digo es 1 copia lo que sorteo y me gustaria que me dieran una respuesta porque en el titulo de mi sorteo es de 1 copia, y asi no puedo entregar el gift porque erroneamente me aparecen dos ganadores, mi sorteo es el siguiente:
http://www.steamgifts.com/giveaway/W5fnC/takedown-red-sabre
Espero me den una solucion porque esto es error de la web que ha dado dos ganadores por error cuando solo hay uno y asi no puedo entregar el gift porque el otro ganador erroneo me reclamara el gift cuando solo hay un ganador
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