You should add him and ask if he's received the key and if it worked, mails which contain words like "winner" or "gift" tend to get flagged as spam so he might have overlooked the mail, if he doesn't respond simply contact support and ask them to mark is as received with proof that you've mailed the winner.
-edit- you could also request a reroll like RedCoats suggested, but only if it's a gift since you can't be sure that he didn't activate it if it was a CD key.
Comment has been collapsed.
Make sure you try contacting the winner through Steam and email!
If the winner still hasn't activated the gift and marked the giveaway as received after 7 days, you may submit a request for a new winner. You will need to provide proof that you attempted to contact or send the gift to the winner. Please note that we do not normally approve re-rolls if a key was sent at anytime.
Comment has been collapsed.
5,914 Comments - Last post 12 minutes ago by GlutenTag
2,937 Comments - Last post 14 minutes ago by vlad767
2,200 Comments - Last post 37 minutes ago by Lugum
17 Comments - Last post 55 minutes ago by Masafor
6 Comments - Last post 1 hour ago by Hawk189
1,929 Comments - Last post 1 hour ago by shak59
0 Comments - Created 2 hours ago by DaveFerret
4 Comments - Last post 17 minutes ago by DancingXmas
5,878 Comments - Last post 28 minutes ago by blalilulelo
1,260 Comments - Last post 48 minutes ago by Lucwar
10,406 Comments - Last post 54 minutes ago by Fluffster
103 Comments - Last post 56 minutes ago by samwise84
8 Comments - Last post 1 hour ago by moaningclock
315 Comments - Last post 1 hour ago by D3vilsCry
Hey guys,
More than a week ago , i made my very 1st giveaway. About 2 days ago it ended and i sended the gift to his email address and marked it as sended. Well, the gift is still neither recieved by the person nor marked as recieved. I guess the user isn't active anymore or something.
What should i do?
Peperbol,
Comment has been collapsed.