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Community Request: Submitting a Ticket

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lokonopa

Greetings community,

Over the last week, Support has been exceedingly busy. Every few hours, many dozens of tickets pour in for a very wide variety of reasons. Until we have some sort of dropdown list for choosing the issue, please try to use keywords in the title. Submitting a ticket that simply says "Hello" helps no one. Obviously, the only consistent keyword is "ban".

So, when submitting a ticket, please include at least common keywords such as reroll, delete, remove, fake, missing game (when it's not in the dropdown list), not received, sync, etc. The quickest way I'm handling Support right now is by searching open tickets for common keywords and murdering those before trying to pick apart the scattered individual tickets. Thank you for your understanding.

-loko

Update: Also, please always link the giveaway in question. Even if it's public, always link the giveaway.

1 decade ago*

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24 Comments
thejadefalcon

brb, submitting ticket called "Hello"

1 decade ago
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Flanlord

Subject:

"Hello"

Text:

is it me you're looking for?

I can see it in your eyes
I can see it in your smile
You're all I've ever wanted, (and) my arms are open wide
'Cause you know just what to say
And you know just what to do
And I want to tell you so much, I love you

1 decade ago
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wbarton

I lol'd.

1 decade ago
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Celdiruen

Well done.

1 decade ago
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Rinarin

Very well done xD

1 decade ago
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Kyithios

Bravo, bravo.

1 decade ago
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wardenn

Sounds good! :)

1 decade ago
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Deleted

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1 decade ago
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midnightshooter

It's you and only you!

1 decade ago
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Deleted

This comment was deleted 2 years ago.

1 decade ago
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Rinarin

All your fault!

1 decade ago
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MoneyHypeMike

People make tickets saying hello?

LOL

1 decade ago
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lokonopa

I wish it were an exaggeration. Have at least two dozen pending "Hello" tickets.

1 decade ago
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midnightshooter

Brace Yourself! "Hello" tickets are coming!

1 decade ago
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xarabas
(Junior Moderator)

So, you're saying i can be banned now if i continue to do too much of this?

1 decade ago
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InsertCookiesHere

It's reverse psychology, he's actually saying he wants you to do more of that.

1 decade ago
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Fearzki

Then let's spam the tickets!

1 decade ago
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HillaryClinton

Changes Hello to Hola

But yeah makes sense to state the issue...

Saying just Hello is odd.

1 decade ago
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lokonopa

Update: Also, please always link the giveaway in question. Even if it's public, always link the giveaway.

1 decade ago
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Memoir

Phew.

Good thing I did that a few days back... :D

1 decade ago
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Kove

What about a drop menu with many options to choose about different themes, so you can classify them

1 decade ago
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Rinarin

One theme being "Hello"?

Also that's what loko said in the topic, Kove, "Until we have some sort of dropdown list for choosing the issue, please try to use keywords in the title."
1 decade ago
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bufetman

lol :)

1 decade ago
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Maleklord

Yeah, that sounds like a good idea, he even said it's planned.

1 decade ago
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Closed 1 decade ago by lokonopa.